Cardcookie Anmeldelser 703

Tom has done great job and quick response

No phone number. Some cards unusable. Takes way to long to approve even a $10 gc. Email support is unresponsive. DO NOT Recommend. Try CardCenter.

I ordered gift cards and they asked to verify my identity and submitted photos of me and my driver's license and they denied my verification. Now I'm wondering if this is a scam this website is running to steal peoples identities. I sent emails to their customer support and all have been unanswered. I recommend staying clear of this website.

Over 100 purchases and zero issues. Customer service resolves any question within an hour. My go-to for discounted gift cards—highly reliable.

I have used CardCookie many times in the past, but have been receiving zero balance gift cards from them lately (Walmart), and absolutely no communication from customer service. I believe they were once legitimate, but have moved into scam territory. They do not respond to email, and I have to do a chargeback.

After my credit card was debited, they cancelled the gift card. Now I have to dispute the transaction with my bank, which can take up to 30 days. Buyer beware.

I am writing to report a significant issue with my recent gift card orders.
I have been a loyal customer of CardCookie for many years. However, with my last couple of orders, I discovered that the gift cards I received had either a zero balance or less money than what I paid for just a couple of weeks after I received them.
Following my own investigation, it appears that the balances were used by someone after the cards were delivered to me. This indicates a potential security or fraud issue that needs immediate attention.
I am requesting an immediate investigation into my recent order history and a full refund or replacement for the gift cards with the incorrect balances, in accordance with your customer guarantee policy.
Please let me know the next steps for filing a formal claim and what information you require from me (order numbers, card details, etc.) to resolve this matter promptly.
Thank you for your attention to this serious issue.

P.S. I did contact customer service as you suggested and now all my orders getting canceled. Good way to resolve the issue.

Superior customer service and very quick responses to resolving ANY issues so far!

This company is reliable. Between my family and I, we've racked thousands of dollars of gift cards. Save money! And it's easy to check out at Home Depot or Walmart.

I had an issue with my original card, and CardCookie resolved it quickly. Sarah sent me a replacement right away, and everything worked perfectly. Really appreciate the fast and helpful support. Highly recommend!

Someone sold CardCookie a gift card that I purchased and then after I purchased it, the original gift card owner made a purchase using the gift card. CardCookie refused to refund me the portion that I lost. Don’t buy from again. Avoid avoid avoid.

I use Cardcookie all the time! It is a perfect way to easily save money. I mostly love the Apple and Lowe’s gift cards. Also one of the best customer experiences I had with a company. I 100% trust Cardcookie

The support is great! Good experience and prices

Great Deals - I have been using card cookie for a few years now and always find great deals available.

I’ve been using CardCookie for years, and always have a great experience. On the rare occasions when I’ve had issues with an order, their customer support is quick to respond and fantastic to work with.

They gave a guarantee on the card for for a few months. Everything worked as expected. 12% discount vs cash. Card was delivered quickly.

I’ve always had the best experiences with Tom & Sara are always so easy to work with . Plus if it saves me a little money on my house remodel I’m all for it. I even started giving cards as birthday and Xmas presents..!

One of the cards that I bought was bad and they almost immediately replaced it with another one. That made me feel like I can trust them in the future. Thanks!

Bought a defective card, sent message to raise the issue and it was replaced with a bigger balance gift card.