Paid for priority shipping. The items hadn’t been shipped within 48 hrs. I contacted the company and they just refunded the cost of priority shipping without even sending me an email to apologise/expl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Always a first class service, and very helpful, would highly recommend.
Caravaning near by and needed a new water filter. Ordered on line and it was ready to pick up as soon as we arrived. They informed us that they would send items out in the post.
Excellent service. The light fitting was as described, and was delivered well within the time frame. Many thanks.
Informasjon om virksomheten
Skrevet av virksomheten
UNDER NEW OWNERSHIP! Caratech Caravan Parts is a leading UK supplier of new caravan and motorhome spare parts, trading since 1999. We stock thousands of genuine components covering all major makes and models — from electrical and plumbing fittings to door locks, lights, windows, roof vents, towing equipment, and interior accessories. All our parts are brand new, never salvaged or used, and sourced directly from trusted manufacturers. We ship nationwide from our UK warehouse, offering fast delivery options, secure online payments, and responsive customer support for both trade and retail customers. Whether you’re a caravan workshop, dealer, or private owner carrying out repairs, Caratech provides a one-stop online store for quality parts at competitive prices. Visit caratechcaravanparts.com to browse our full range or open a trade account.
Kontaktopplysninger
Storbritannia
- caratechcaravanparts.com
4,4
Enestående
43 anmeldelser
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Entreprise sérieuse
Rapidité de l'envoi seul point ne griffe des frais de douane excessif
30. januar 2026
Svar fra caratechcaravanparts.com
Hi Carl.
Thanks for taking the time to leave a review.
I’m sorry the delivery took longer than expected and that you had to chase us for an update — that’s not the experience we aim to give. Your order was dispatched as soon as it was picked up, but we agree the communication should have been clearer and faster.
We’ve taken this on board and are revising our order update processes so customers receive better, clearer, communications from us.
If there’s anything we can still help with, please feel free to get in touch directly.
Kind regards,
Caratech Admin
Managed to find a part that I couldn't.
Managed to find a part that I couldn't. Really helpful.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Asked about returning product as was…
Asked about returning product as was not long enough and heard nothing back from company
27. januar 2026
Svar fra caratechcaravanparts.com
Hi
Sorry to hear this — we aim to respond to all queries promptly and it’s disappointing to hear that wasn’t your experience.
If the product length wasn’t suitable, we’re happy to review a return request. Please get in touch with us directly at info@caratech.co.uk with your order details so we can resolve this for you.
We appreciate you bringing this to our attention.
Led motorhome light
Excellent service. The light fitting was as described, and was delivered well within the time frame. Many thanks.
9. januar 2026
Well I ordered wrong vent covers with…
Well I ordered wrong vent covers with your help have returned so can order correct covers
8. januar 2026
Delivered on time and right products…
Delivered on time and right products just before Xmas
17. desember 2025
You had what I needed and it arrived…
You had what I needed and it arrived very quickly. Very satisfied.
4. desember 2025
Known good performance
I knew the product and this was a replacement, from order to delivery, no problem. Very happy to have this replacement in action.
20. november 2025
Need to know level of gas in…
Need to know level of gas in bottle.before running out
20. november 2025
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