Horrible experience! I have waited over 10 weeks for my daughter’s order. I have emailed and asked for a refund and have been denied a refund. My daughter’s season is half over. She does not need... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great materials. I followed the size guide, and the size I selected fits me really well. For reference, I’m 5’4” and weigh 163 lbs.
Ordered full soccer kit for over 500 dollars, paid 40 in shipping on 8/11/26 with promised fulfillment within 5 weeks. At 5 week mark I reached out because my order still stated awaiting fulfillment.... Vis mer
I ordered my jersey on 4th July, it still has not been shipped (let alone delivered) 7 weeks later. There was no info about it being a pre-order on the website. Be warned. I cannot respond to Capel... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om capellisport.com
Skrevet av virksomheten
Capelli Sport is a global multi-sports brand from Manhattan, New York, specializing in team sports.
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
Kontaktopplysninger
2,6
Under middels
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 26 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra capellisport.com
Hi Kendria,
Thank you for sharing your experience! It’s great to hear that you’re satisfied with the delivery speed.
Great product arrived on time great…
Great product arrived on time great quality.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra capellisport.com
Hi Juan,
We truly appreciate your feedback! It’s great to hear that you’re satisfied with both the product quality and the delivery speed.
Svar fra capellisport.com
Hi Tashi,
Thank you for your kind review! We’re glad everything met your expectations and truly appreciate your support.
Svar fra capellisport.com
Hi Karen,
We’re happy to hear your order arrived complete! Thank you for choosing Capelli Sport and for taking the time to share your feedback.
Online Experience was Second to None
I was directed to your site by two of your most outstanding staff members (Andrew Ross… and then especially Chris Keeney). Those two alone make any/all purchases a positive experience!).
Joking aside, your online shopping experience was second to none. Easy navigation, clear checkout methodologies, and more than adequate product descriptions. You could teach many retailers inside and outside of sporting apparel and accessories what the .com world should look and perform like.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra capellisport.com
Hi Scott,
Thank you for your wonderful feedback! We’re especially pleased to hear that our team provided such a positive experience.
Your kind comments about our website and shopping process truly mean a lot to us. We appreciate your support and look forward to serving you again soon.
Svar fra capellisport.com
Hi Dale,
We’re delighted to hear you love the shoes! It’s great to know the order updates were helpful throughout the process. Thank you for your feedback.
Had problem with order and Capelli resolved it!
Hello. We initially had a very poor experience with Capelli, but they went out of their way to resolve the issue and we are very thankful. Thank you!
9. mars 2026
Svar fra capellisport.com
Hi Paul,
Thank you for sharing your experience! We’re pleased that you found the website easy to navigate and that your order arrived quickly.
Not friendly
I didn't find the website or sizing customer friendly. The Oakville Soccer Club made me order from you for this overly expensive kit. The quality is definetly not a Puma or Adidas quality.
3. mars 2026
Awesome quality! Would recommend!
The slides were too small for me but fit my son and he loves them, I’d say order on the larger side of what you think you need. The shorts were perfect and I’ll probably buy a few more pairs at some point. It’s what I’ve been looking for and such amazing quality with pockets and good length too!
20. februar 2026
Svar fra capellisport.com
Hi Tara,
Thank you so much for the amazing review 🤍
We truly appreciate your recommendation.If you ever need sizing guidance before your next order, please contact our Customer Service team at Customerservice@capellisport.com — we’ll be happy to help! 😊
Great experience
Small hiccup at the beginning but Capelli customer service jumped on to solve the problem.
Very happy
1. mars 2026
Svar fra capellisport.com
Hi Michelle,
Thank you so much for the feedback! 🤍
We truly appreciate you taking the time to share your experience.
Limited supplies in terms of items to…
Limited supplies in terms of items to purchase. With that said, all that we did order arrived promptly and all orders were correct. Thank you!
20. februar 2026
Svar fra capellisport.com
Hi Jason,
Thank you so much for your thoughtful feedback! We truly appreciate your understanding regarding the item availability. We're really glad to hear that everything arrived promptly and correctly — that’s always our goal.
Thanks again for your support!
Great stuff
27. februar 2026
Svar fra capellisport.com
Hi Jose,
Thank you so much for the 5 stars and for taking the time to share your feedback.
We truly appreciate your support!
Only the socks are not as soft as last…
Only the socks are not as soft as last year, anything else are good, especially the delivery.
19. februar 2026
Svar fra capellisport.com
Hi Iris,
Thank you so much for for sharing your honest feedback 🤍
We’re happy to hear you were pleased with everything overall — especially the delivery! We do appreciate your comment about the socks n and we’ll be sure to share this with the relevant team for review.
Thank you again for your support!
You sizing is not accurate for the…
The sizing is the new men’s small shorts fit much shorter than the previous youth size and are not consistent with growth patterns. I reached out for a replacement and Capelli agree to send new shorts in men’s medium.
18. februar 2026
Svar fra capellisport.com
Hi Diane, Thank you for your feedback. We understand how important consistent sizing is.
We’re glad our team was able to assist and arrange a replacement with the men’s medium shorts. If you need any help with sizing in the future, our customer service team will always be happy to help. We truly appreciate your support!
Good price for the shorts i was looking…
Good price for the shorts i was looking for.
16. februar 2026
Svar fra capellisport.com
Hi Roy, we’re so glad you found the shorts at a great price! 😊
Thanks for shopping with us and for sharing your feedback — we hope you’re enjoying them!
My Online Buying Experience
My Online Buying Experience
My online buying experience was generally ok. Capelli products are of good quality and the items arrived within the timeline communicated to me.
However, my two issues were as follows:
1. The workflow with regards to being able to select one item at a time is a bit cumbersome. I tried to purchase a replacement item for an item I had returned and it wasn't as intuitive. I ended up having to email Capelli support.
2. I may be wrong but inventory seems to be low for some items. I've wanted to purchase one of the hats but I keep getting a message informing me that it isn't available.
16. februar 2026
Svar fra capellisport.com
Hi Robert, thank you for the thoughtful review. We’re glad to hear you’re happy with the product quality and delivery timeline.
We truly appreciate you pointing out the website workflow and inventory concerns, and we’ll share your feedback with the appropriate teams to help improve the overall experience. Thanks again for your honesty and support!
Svar fra capellisport.com
Hi Dan, we love hearing this — smooth, easy, and quick is exactly what we aim for! 🙌
Thanks so much for your support and for taking the time to leave a review.
Great tracking
Great tracking, reasonable prices. Only thing I do not like is the tapers soccer pants that feel longer for even a size 40.
16. februar 2026
Svar fra capellisport.com
Hi Joseph, thank you for your detailed feedback! We’re happy to hear the tracking and pricing met your expectations. We appreciate your note about the tapered soccer pants feeling longer than expected in size 40 — that’s really helpful insight, and we’ll be sure to share it with our product team. Thanks again for taking the time to share your experience!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.