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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I absolutely love this brand, I wear it on stage for my band Edge of Paradise, and the looks are stunning! Very high quality, comfortable and durable, super unique!

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fast communication and delivery ! Candy Catz always makes me feel like my true self and Fabulous ! Such a fantastic brand ! Love love love !!! If you want to unleash your fabulous side get you somethi... Vis mer

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Vurdert til 5 av 5 stjerner

CandyCatz products are the best! We wear them free diving and scuba diving when it’s too hot for a wetsuit. Incredible designs, super comfy. We had an issue with delivery to a remote area, and the CC... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

I ordered product and it arrived just fine but the sizing was off. I asked about returning for another size and instead was offered a couple of discounts, steep discounts, if I kept the products. Si... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Festival

Skrevet av virksomheten

I'm Melinda and I just graduated Visual Arts and Graphical Design in the Boston University College of Fine Arts. I was born and raised in Brooklyn but I currently live in Europe because...well...love got me here. :)) Designing clothing is still just a hobby for me but I do dream big and I hope that one day I can turn it into а full-time occupation. I source most of my inspiration for "Candy Catz" from nature and from popular culture, as I am truly a huge geek for movies and music. I believe in quality materials that underline the beautiful shapes of the female body but I am also a huge fan of feeling free and comfy, as I am a big dance enthusiast and I put all my creations to the ultimate dancing test! Thanks for visiting my shop! Stay Awesome!


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

234 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 42 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

High quality and comfortable

Absolutely love Candy Catz! Very high quality and comfortable fits for full day festivals. I am definitely going to be getting future festival fits from them!

21. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely love this brand

Absolutely love this brand, so comfy and long lasting! Really love everything about candycatz and can’t wait to wear the next outfit 💖

1. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely love this brand!!

Absolutely love this brand!!! I have two catsuits from them and they’re absolutely stunning…they shipped on time and came in these cute reusable reflective bags, everything fit amazing (I do recommend sizing up if you’re in between sizes since their stuff is more form fitting) and I got sooo many compliments when wearing out!! Would definitely shop again

20. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Hello

Hello,

I placed an order last week. However, I can't seem to get any information of the shipment and the website seems to be down. Can someone reach out to update me? Order no is CC-20998

25. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Nice quality, nice customer service.

I have had no problems with the quality of the products or the customer service. My item arrived with a small defect. I emailed them and they were very responsive, solved my problem, and even gave me a partial refund and discount for my next purchase.

The bodysuits are nice quality and comfortable to wear. I've gotten so many compliments when I wear them. Will definitely shop with them again.

28. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

First time customer - shady business

It was my first time ordering from this company and when I received my order it arrived in an opened plastic bag. I wish I could share a photo here to demonstrate. It had already been ripped at the side and opened. The bag had no logo, no card inside just the bodysuit and the suit smells like an ashtray/cigars... I asked my partner to smell it because his sense of smell is not as strong as mine and even he said it reeks of cigars!

When I contacted the store they told me the ink dye is what makes the suit that way and to simply wash it. Fine.

But I asked them again why it arrived in a half open bag with no logo or indication of their company. I asked them if it's usually to sent the package in a silver plastic bag that has already been opened and instead of answering my question they sent me the return instructions.

No personalisation, no explanation, just an automated response on shipping return. As a first time customer it doesn't make me have trust in this company. I won't be ordering from them again.

I really just wanted to understand what happened and perhaps receive a replacement.

The bodysuit is alright but I'll have to wash it to get the smell out. I've purchased better fitting better quality suits elsewhere for the same price like devil walking and badinka.

16. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

So so

So so
the buying expirience was not pleasent, after going to check out there are many more add ons to pay - like import taxes (all inside the european union, they ship from Bulgaria - so they just take it to themsevles) and high delivery fees. addressing their customer services just recieved unfriendly response

the bodysuits, while still looks and feels good, does not look like the one in the photo, they photoshoped or edited the lights - so what looks as shiny in the website is actually white. so the black shiny body suits are actually with a lot of white staps on them.
Its not horrible but I did feel they misled.
The delivery itself was fast, I had to wait just a couple of days.

there is another site (devilwalking) that sells similar stuff (also from bulgaria, maybe even same manufacturer) but are a lot nicer to communicate + honest and the products feels really good

26. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love CandyCatz

I’ve bought two outfits so far from candycatz. Both showed up quickly and in great condition. Will definitely be buying more outfits from them for future shows/festivals

21. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

once again great

This is the third costume I have ordered from CandyCatz and, as always, I am absolutely delighted. It fits like a glove and is very comfortable to wear. The fabric feels so good that my husband doesn't want to let go of me :-)
This was definitely not the last order from this reliable and reputable shop.

3. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not EVER buy from this store

Do not shop at this store—they’re not transparent with their policies! They advertise a “Buy One, Get One Free” promotion, but it’s a trap. I purchased a Halloween costume right before the holiday, and when I tried it on, it was too small. I wanted to return it and get the right size, but I was informed that items purchased under this promotion are considered final sale, which they do not disclose during the purchase process.

If you run into any issues, you’re only eligible for store credit—and you have to cover the return shipping fees! In my case, since it was so close to Halloween, I didn’t have enough time to process the return, get store credit, and order a new size. As a result, I was left without a costume and out of money. After a long back-and-forth with their customer service, they refused to make an exception or refund me.

If you’re unsure about sizing or planning to use a discount code, beware—this store’s policies can leave you with no options and no refund. Avoid them!

8. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Hey Julia,

Thank you for your review.

We're very sorry to hear you're not satisfied with your shopping experience. We confirm our official return policy of orders placed with a discount code is publicly available on our website for your consideration before purchase - we have not withheld this information. As you wanted an exchange, not a return there is no difference if you receive a refund or credit as you confirmed you will be using it to purchase the same item in a different size.

Contact us if you need further assistance with your exchange.

Best,
CandyCatz Team

Vurdert til 1 av 5 stjerner

Do not order from here. Return policy is so bad.

Do not order from here. their return policy is horrible. They say you can return, but they the return address is in HUNGARIA, in another country. It costs more to return the item than the item itself.

10. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Hey Grace,

Thank you for your review.

We confirm our business is based in Bulgaria and all orders are shipped from here - this means if you want to return your order it has to be shipped back to the original address. Please, contact our Customer Care Team and they will be happy to provide more instructions on how to send your return for a lower price using local post.

Best,
CandyCatz Team

Vurdert til 5 av 5 stjerner

Great experience with Candycatz

Great experience with Candycatz, they were easy to get in contact with, knew their product well and arrived on time. The products itself were of high quality and met my expectations.

29. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Thank you so much for your kind words and for choosing CandyCatz, Aaron! We're thrilled to hear that you had a great experience and that our products met your expectations.

Hope to have you back soon!

Best,
CandyCatz Team

Vurdert til 5 av 5 stjerner

Great quality and designs

I love the bodysuit I bought and got tons of compliments wearing it! Would definitely buy again.

5. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Thank you for your fab review, Essi!

Nothing makes us happier than knowing our customers feel amazing in our products! We look forward to helping you find more pieces you love.

Can’t wait to see you shop with us again!

Best,
CandyCatz Team

Vurdert til 1 av 5 stjerner

Don’t use them

If I could give this company less then 1 star I would. I ordered my costume the beginning of October for EDC. I never got an email saying confirmed or shipping or fulfilled. How ever the charge was taken from them on my card

After 2 1-2 weeks k grew nervous I wasn’t getting it in time, and I still had absolutely no communication via email on my outfit. I checked the website and created an account and the only information available was order status unfulfilled. I checked a few more days and still no update via email and website still read unfulfilled

I utilized the contact us method on their website. A few days passed and no response. Out of no where my package showed up. I did not want this outfit as I had decided to purchase elsewhere and received those items already. I disputed the charge with my bank due to no communication and no knowledge of if item was coming or not.

When I got the item I immediately them again and they finally responded that they could give me a store credit. When I asked why they said it could be worn or damaged. I never even wore the outfit or tried it on. They basically stole $141 from me. I’m returning via shipping today but I never wore it, this company is awful and does not take accountability for them selves and their communication is absolutely awful.

Do not order from here they will lack communication, you won’t know when your order is coming, there’s no confirmation of orders, and they will make you pay to ship it back for their mistakes.

8. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Hey Brielle,

Thank you for your review.

We're very sorry about the delay with your order. We aim to ship all orders within the time frame we've outlined on our website and we rarely have delays, but unfortunately it does happen sometimes, Halloween being the busiest time of year for our store.

As we did not receive any emails from you, we shipped your order when it was ready. If you no longer need an order, please contact us to cancel it. If an order is shipped and delivered we cannot make an exception on our return policy and all orders made with a discount code are only eligible for store credit refund.

Our Customer Care Team will be happy to help set up that return, just send us an email.

Best,
CandyCatz Team

Vurdert til 1 av 5 stjerner

I do not recommend at all

I do not recommend at all! I ordered from them 2 weeks ago and it STILL has not shipped despite all the website assurances of how quick they are. I have contacted them twice and both emails have gone unanswered (and no, nothing is in my junk folder as they have suggested for someone else to look there). The outfits are not cheap and my event came and went already. I wish I had read legitimate reviews instead of what I assume are farmed reviews on their site and Etsy because there is no way that many people are satisfied with their purchases from them. And now even if my outfit arrives, it looks like the return shipping costs will be insane.

27. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Hi Leah,

Thank you for your review.

We're very sorry there was a slight delay with your order but we can see it actually managed to reach you before Halloween based on your tracking link. We always respond to emails within 24 hours but I'm afraid we have not received any from you.

Hope you got to wear those fab outfits.

Best,
CandyCatz Team

Vurdert til 1 av 5 stjerner

Never buy again I lost a lot money for shipping and clothes not look like on wed site

This is so difficult I paid a lot for shipping when I bought ur clothes and now I return I had to pay a lot too. And they said will changer money at costume too. I never buy this website clothes again I can’t wears it and I lost a lot money for it not worth . If clothes look nice like wedsite I would love too don’t care how much but this is not nice I can’t wear and now I lost over 100$ for nothing . I’m not happy with it .

20. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Hi there,

Thank you for your review.

As outlined on our official website the return of an order is always covered by the buyer. I'm very sorry we could not make an exception for you.

Best,
CandyCatz Team

Vurdert til 5 av 5 stjerner

Durable, Beautiful, and Amazing Fit!

These outfits fit wonderfully. I have several of them and have worn them for multiple aerial silks performances and have gotten more compliments than I can count. They are made well, vibrant, and make you feel powerful and sexy! Highly recommend!

29. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Thank you for your review, Jenna. It's fab! And so are you.

Love,
CandyCatz Team

Vurdert til 1 av 5 stjerner

Steer clear of Candycatz

I had a terrible experience with this company. I ordered for the first time from them in September a couple of costumes I needed for a Halloween party end of October. The outfits sat in NY frozen and didn’t move for weeks. I contacted the company numerous times asking for help with no avail. The costume never reached me in which case I let the company know I’d like a refund since I never received the merchandise. They refused the refund my card and when I asked to escalate the issue I received no reply. It is criminal they can charge people for good never received and I suggest anyone steer clear of this shady business.

26. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Hey there,

Thank you for your review.

We're very sorry to hear you did not receive your order. Please, bear in mind if your order was marked as delivered and the courier confirmed delivery, we cannot issue you a refund. However, we'd be happy to help you with all the needed information to open a claim for a refund with the courier, as it is within your rights to do.

Please, check your Spam/Junk folder for our emails, we reply to each email with 24 hours.

Best,
CandyCatz Team

Vurdert til 1 av 5 stjerner

delaying rightful return for wrong item sent!

I wrote to you to say you sent THE WRONG ITEM and received a request for a photo which I sent and then was told to send a second photo (which I sent) because the item I ordered and the one you sent both have cut outs in the back. however it was crystal clear from the first photo that the one I received was sleeveless, backless and frontless and, from the website and my erroneous receipt that the one I ordered was long sleeved and did not have a front cut out . This is some of the worst service I've ever had and I want my money back or the correct item before a halloween party on the 25th of October!

15. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Candy Catz

Svar fra Candy Catz

Hey there,

Thank you for your review.

We're very sorry you received the wrong item. Please, provide our Customer Care Team with clear photos showing the item you received, and they will be happy to help resolve this for you. We've outlined in our policy that all faulty/wrong item requests must be backed by additional information and photographic evidence. We know it's a hassle but there's just no other way of finding out if the wrong item was sent.

Our Customer Care Team is expecting your next email, so they can assist.

Best,
CandyCatz Team

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