My order did not arrive on time. I contacted the Candle Guy and got a response right away. The original shipment had been lost through no fault of his. He sent a replacement shipment out immediately.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall everything was good. The only note I have is that I didn’t receive an email confirming shipping (which had me concerned) like was mentioned in the email following my purchase. However, after I... Vis mer
Some of the best customer service I’ve had in a long time. The order was supposed to be delivered when I saw it was moving away from my city after already arriving here. I reached out to customer ser... Vis mer
Ordered a candle and realized that i never received a confirmation email. After contacting the owner, we found out that I can't type correctly and entered a number wrong in my email address when I ord... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
THE HOTTEST CANDLES ON EARTH. Our scented candles are made of 100% soy wax, with an organic cotton wick, all-natural ingredients, and the highest-quality essential oils. Every candle is environmentally-friendly, free from chemicals and dyes.
Kontaktopplysninger
277 Fox Run lane, 42701, Elizabethtown, USA
- service@candle-guy.com
- candle-guy.us
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I ordered from the candle guy last week…
I ordered from the candle guy last week and I put my email address where the address goes. I contacted them to let them know what I had done and they corrected the issue right away and they are re-shipping my package out free of charge. Thank you so much I will be leaving another review when candle arrives to let you know, how good it smells. Thank you again. 🫠
Amazing experience
I ordered a candle as a gift. And I just want to take the time to acknowledge the Anazing customer service this company has. I can’t wait to place more orders in the future.
Blessing to you and your business.
I highly recommend
Was mailed and delivered fast
Was mailed and delivered fast. Candle looked just like the picture and smells good. More importantly my boyfriend laughed!
Love! Love! Love these candles!
The scent of the candles are amazing! I might add also that depending on which candle my boyfriend lights, dictates what kind of night we'll have 😉!
I will definitely be ordering more candles for fun, romantic nights, as well as gifts.
Great customer service
As promised my order shipped the very next day after being placed which was awesome. It’s unfortunate that it was lost or mishandled during delivery by the mail carrier. However, The Candle Guy customer service team is working diligently and professionally to solve this matter. I really appreciate them being considerate and will definitely be ordering from them again.
Made my boyfriend blush
Made my boyfriend blush, so that was AWESOME!
Broken Matchglass
I had an issue with a broken glasspackaging of the matches, which I find really cool! After complaining it, he immedintely sent me a new one and an extra one! Great service! Great products! Great Guy!
Thanx a lot!
What a great product!
This candle was just as advertised - a great gift for that special person! :)
Smells amazing
I seriously LOVE these candles
I seriously LOVE these candles! They smell lovely are fun, unique gifts for friends. I love the variety of candle phrase options. Definitely will be purchasing again in the near future.
Wonderful Customer Service
I was having an issue with the shipping and I emailed the candle guy. The response was immediate and the customer service is amazing! Same day responses are unusual and the candle guy resolved the issue quickly and professionally. The candle itself smells amazing and my husband loves it! It came packaged neatly and discreetly! Would definitely order again.
Recieved it quick
Recieved it quick. The boyfriend loved it and it smells great
Customized candle
Customized candle came out great! I love it!
Perfect holiday gift
Shipped fast, was packaged well and arrived in one piece which always stresses me out when purchasing candles online. Quality is spot on and they look just like the pictures!
Love this candle
Love this candle! Smells great and everyone thinks it’s hysterical! Because it is! Thanks Candle Guy! 😍
These smell so good and are so funny
Fast shipping and exactly as advertised
PERFECT!
I absolutely love the sayings on your candles...what a fantastic gift to give to a spouse or partner..I bought 2 for my husband and he loves them!!!!! And I received them so fast...will definitely buy more at a later date.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








