Cambridge Wine Merchants Anmeldelser 

434
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Decent and with total integrity They could not make a delivery in time and refunded me 100% with no questions asked. Their suggestion after I placed an on-line order.

Vurdert til 5 av 5 stjerner

I stumbled upon this gorgeous shop after attending an event in Cambridge and having time before my train home. I am so glad I found this treasure trove. It's like entering a magical Aladdin's cave wit... Vis mer

Vurdert til 5 av 5 stjerner

Cambridge Wine Merchants are the only suppliers of the wine that I could find at this very competitive price. The high quality packaging makes sure that the wine arrives safely. Really disappointed... Vis mer

Vurdert til 5 av 5 stjerner

Throughly excellent service and will recommend to my friends. I bought a number of the highly appreciated and well crafted bottles of the Navajas reserve Rioja for a large dinner party. The order ar... Vis mer

Informasjon om virksomheten

  1. Vinbutikk
  2. Vinbar

Skrevet av virksomheten

UK's Most Awarded Independent Wine Merchant, founded in 1993. 1000 wines, 800 spirits and great range of craft beers and ciders in stock. "Real wine by real people" - we focus on supporting family growers and small winemakers all over the world. Free national delivery over £120, free local delivery over £60. Most orders the same or next day.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

434 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(434)

50 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Well packaged

Well packaged, fast delivery what more can you ask for?
And a fair price for the Springbank considering many sellers were doing massively inflated secondary prices

2. september 2025
Vurdert til 3 av 5 stjerner

Great selection, good pricing, but no notification of delivery

Great selection and competitive pricing but was a little disappointed not to be contacted about a delivery date and time. The wine just arrived. It was lucky there was someone here to receive it.

9. august 2025
Logoen til Cambridge Wine Merchants

Svar fra Cambridge Wine Merchants

Apologies for the late reply. If it was a national delivery, you should have received notification from DPD or ParcelForce/Royal Mail. Not sure why you didn't. If it was a local delivery, by our own driver, unfortunately we currently can't offer a delivery window. I will however, see if we can at least confirm what day it will be delivered. As a general rule, though, if you order before noon, you'll get it the next business day.

Vurdert til 5 av 5 stjerner

Reliably excellent customer service

The product line I wanted was marked on the website as "Free shipping available", which was great news as I did not want to place an order to the minimum value (£120) that would normally qualify for free shipping. However, when I tried to place my order I got a message saying the wine in question was not eligible to be shipped to my address - even though I hadn't actually entered an address!

When I emailed customer services they couldn't have been more helpful. I got a prompt and friendly response saying that there must have been a data entry glitch, which would be sorted with all speed. The person who responded said that he thought the free shipping offer might have been an error too, but said that he'd ensure that it wasn't removed until I'd managed to place my order. He was as good as his word - within an hour or so I was able to place an order for four bottles of my chosen wine with free shipping, and duly received the wine a couple of days later.

This was not the first time I've had recourse to Cambridge Wine Company's customer services (they do seem to be slightly prone to website glitches!). The previous occasions were marked by exactly the same sort of prompt, friendly and helpful response, whether by email or phone. I will, I'm sure, continue to buy wine from them from time to time, as their range is excellent too.

4. august 2025
Vurdert til 2 av 5 stjerner

Broad range of wines, not great customer service though

Broad choice of wine from a wide geographical area and different price points; however, I had to cancel a ticket last minute and didn't find any link to do this online. I asked at event the reception, for either a refund or wine voucher, and was told someone would get back to me which did not happen.

1. juli 2025
Vurdert til 5 av 5 stjerner

First visit today

First visit today, managed to win the best seats in the house. Super waiters even whilst so busy with sunny visitors. Wine, snacks, location, company all absolutely to be repeated.

2. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Delicious wine

Wine was delicious according to recipient (it was a present for daughter for her birthday bash in college). Very swift delivery too.

5. mai 2025

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