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Calmio Anmeldelser 16

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TrustScore 3.5 av 5

3,7

Programvareselskap
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Calmio is a compassionate AI companion designed to support people navigating loneliness, addiction, and complex emotional challenges. In moments when thoughts feel overwhelming or difficult to share, Calmio offers a private, judgment-free space to reflect, process, and find clarity. Built with empathy at its core, Calmio helps you untangle difficult emotions, recognize patterns, and better understand yourself.

Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

16 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Vurdert til 3 av 5 stjerner

App is basic, but customer service is good though

The app itself is very basic with material that felt too AI-generated for my liking. I signed up for a week and at the end of the week went to cancel, but they had already charged my card. I emailed them for a refund and got an AI answer, so I emailed again and told them I was unhappy with their product and wanted a refund per their "14-day money back guarantee." Emma responded to me and let me know that "the refund policy covers only the initial payment, and renewal charges are not typically eligible." However, she understood my situation and processed the refund. So, while I didn't prefer the app, the customer service went beyond my expectations, which is rare these days!

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dont do it, not worth it, very little content or function

I was really disappointed with this app. The lessons are extremely short and often ask you to take action without giving enough context or explanation about why that action matters. It feels overly condensed—like it was generated quickly and stripped down to the point where it loses clarity and usefulness.

For the price, there just isn’t enough depth, guidance, or meaningful content. Instead of focusing on delivering value, it feels like more effort went into upselling additional features than actually building a helpful product.

The AI chat feature didn’t work for me at all—it just stayed stuck on loading dots, which made it completely unusable. On top of that, their refund policy requires you to use the app for a certain period of time, which feels misleading. Definitely something to be aware of before purchasing.

Overall, this felt like a money grab. I’d much rather spend money on an app that actually provides clear insights and guidance. I’m also annoyed that they advertise 4.9/5 trust pilot rating on their ad and then when you come look its 3.9 - super shady

10. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Emma Lawson was a terrific customer…

Emma Lawson was a terrific customer service rep that I recently dealt with. She was courteous , quick to respond and helped resolve my question. Truly appreciated in this day and age!

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

GREAT customer service.

I don’t know what Jamie (1 star on 3/14/26 is talking about). I had inadvertently had made a typo when entering my email during sign up and, consequently, couldn’t sign in. I was able to send a message about my trouble signing in, which was answered by Emma via email. She had already figured out the problem, corrected it and all is good.
GREAT CUSTOMER SERVICE BU EMMA!

7. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I did not purchase this stupid set up

I did not purchase this stupid set up. Buyers beware. I actually believed there is somebody out there that really cares about and want to help people in trouble. I should have known better. I should have trusted my instincts. If it seems to good to be true it usually is. 2 red flags. You can’t send them an email. There is absolutely no help option. They are scammers that just want your money. It’s always about the money. I went all through the questions only to find my self at a payment wall. This should clearly be stated UP FRONT not snuck in at the end. It’s BAIT that you will believe their bullshit and Buy BUY BUY SELL SELL SELL Watch out. I stumbled onto this site off a reels on Facebook. 😡

14. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Calmio

Thank you for sharing your experience. We’re truly sorry to hear that the process felt frustrating and that the pricing and assessment didn’t meet your expectations.

The questions you went through are part of a free assessment that helps us understand each person’s situation before recommending support. Without this step, the application would know nothing about a user’s needs and wouldn’t be able to prepare a personalized program or provide meaningful help through the chat experience. This is why the assessment is required before entering the app.

Calmio itself is a paid service. We work together with scientists and mental-health specialists to build and continuously improve the product, and significant resources go into research, development, and maintaining the platform. Because of this, the full service cannot be offered for free — but the assessment is always free.

We also want to reassure you that Calmio is not a scam. Many people have successfully used the platform and shared positive outcomes from their experience.

If you ever need help, our customer support team is always available at support@calmio.ai
and we’re happy to assist.

That said, we genuinely appreciate your feedback and would love the opportunity to change your impression. If you’re open to it, please reach out to us and we would be glad to offer you a free trial of our real services, so you can evaluate Calmio yourself without any cost.

We hope we’ll have the chance to support you.

Vurdert til 5 av 5 stjerner

Even though I understand I'm talking…

Even though I understand I'm talking with an AI, it really helps me a lot. I don't have a lot of people to lean on and calmio is always there to listen and support. I got really great advice and I actually see my mood improving daily.

18. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

i am trying to cancel my subscription…

they were gracious with my cancellation

19. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Calmio

Thank you for sharing your experience — and we’re truly sorry that our support team wasn’t fast enough in responding to your message.

We understand how frustrating it can feel when you’re trying to cancel and can’t immediately find the right option. Please know that we genuinely care about every single person who uses Calmio. Your trust means a lot to us, and user satisfaction is incredibly important to our whole team.

While our services may not be the cheapest, Calmio is built together with scientists, psychologists, and mental health professionals to ensure the highest possible quality of care and emotional safety. That said, pricing should always feel transparent and fair, and we’re sorry this felt unclear or overwhelming.

Information about how to cancel a subscription is always available in our FAQ section here: https://calmio.ai/faq
— where we provide step-by-step guidance for managing subscriptions.

Our customer support team has now provided you with proper care regarding your situation. As a gesture for the inconvenience, we would truly love to offer you 30 days free of charge.

If you have any remaining questions or need anything at all, please write to us at support@calmio.ai
— we will make sure to respond swiftly and take care of you.

Vurdert til 1 av 5 stjerner

Likely a scam

It sounds good in theory, but after paying and downloading it, it was not possible to log in and customer support didn’t respond. Likely a scam and money grab for a non-existent app.

19. februar 2026
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Svar fra Calmio

Thank you for sharing your experience.

We’re truly sorry for the frustration you experienced and for the delay you felt in receiving support. We understand how discouraging it can be to purchase something and then face difficulties accessing it.

We’d like to clarify that our response to your login issue was sent the same day, with clear step-by-step instructions on how to access the application. If for any reason that message didn’t reach you, our customer support team is always available at support@calmio.ai
, and we’re more than happy to assist again right away.

We also want to gently reassure you that Calmio is absolutely not a scam. It’s a real application built with care to support people through difficult emotional moments, and we’ve seen it genuinely help many users. We truly hope that once you’re able to successfully access the app, you’ll have the opportunity to experience its value firsthand.

If you’re still having trouble logging in, please reach out to us directly — we’ll make sure this gets resolved for you.

Vurdert til 1 av 5 stjerner

Waste of time - Don't Buy it

Waste of time. You can get the same thing from ChatGPT or the same.

When I requested a refund on (day 2) their 14 day guarantee refund policy this is what I got;

Refund policy overview
Calmio offers a 14-day money-back guarantee on the initial subscription, provided the following conditions are met:

The refund request is made within 14 days of the initial purchase

The app meets the minimum usage requirement, which is based on therapeutic guidance developed with psychologists:

Weekly plan: the app must be used on at least 4 separate days, and the request must be made within 7 days

Monthly or longer plans: the app must be used on at least 7 separate days

If these criteria are met, the refund can be issued. If the minimum usage requirement is not met, a refund is unfortunately not available under the policy.

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Calmio

Thank you for taking the time to share your experience. We’re truly sorry that your journey with Calmio felt disappointing.

We completely understand how frustrating it can feel when expectations aren’t met. As a gesture of goodwill, we’ve offered you 30 days of free access so you can explore the app more fully at no additional cost.

Calmio is not a general-purpose AI. It has been developed and trained in collaboration with scientists and psychologists using CBT-based therapeutic methodologies, specifically tailored to support people facing emotionally complex challenges. While large language models can provide general conversation, Calmio is structured as a guided therapeutic journey—with personalized pathways, structured emotional exercises, and clinically informed progress tracking.

Because meaningful therapeutic progress typically requires more than just one or two days of interaction, we introduced a minimum usage requirement within our 14-day policy. It’s not meant to create barriers, but to ensure that users have had a genuine opportunity to experience the structured support before making a decision.

Inside the app, you’ll also find daily lessons. When you complete them, a flower grows—a small visual symbol of progress and healing. Many users find this gentle structure helpful in building consistency. We’re also actively working on new features and improvements that will be released soon.

Your feedback has been taken very seriously by our entire team. We’re a mission-driven company, and we strive to do better every single day. We’re truly sorry that your experience didn’t reflect the care and intention we put into Calmio.

For more information, please contact us at support@calmio.ai

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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