Very happy with the service we get from Cafepod . The regular order is received on time well Packed and always given the chance to make any changes . Great service
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
For me, the key attraction is FLAVOUR, combined with convenience. I stayed a few days with friends who are regular Cafepod users - one flavour (Decaf Supercharger Espresso) appealed strongly. I... Vis mer
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Great tasting coffee at a great price. Good ethics too, along with great customer service and support. Once you’ve tasted CafePod’s - all other brands taste a little lacking in quality. They also have... Vis mer
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Best nesspresso pod tasting coffee on offer. Pod coffee that offers a very similar result to freshly ground. The decaf pods are my wife’s favourites by far and have entered into a subscription plan... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.
CAFEPOD Coffee Co.
Skrevet av virksomheten
- Craft Coffee | Est. London 2011
- Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.
Strong, Exciting Coffee Guaranteed
100% Satisfaction Guarantee or Your Money Back
At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.
Kontaktopplysninger
95 Chancery Lane, WC2A 1DT, London, Storbritannia
- 020 3747 1255
- hello@cafepod.com
- cafepod.com
4,9
Enestående
3k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
When there was an unforeseen delay to…
When there was an unforeseen delay to my delivery of a coffee machine from the supplier, I was kept fully informed above and beyond expectations, thank you
27. oktober 2025
Svar fra CafePod
Hi Esther,
Thank you for sharing your experience with us and for your patience with regards to your machine being delayed!
We are so glad it has arrived with you and hope you are enjoying the machine and coffee from it.
If there is anything else we can help you with, please don't hesitate to reach out to us at any time.
Best wishes,
Gloria
Excellent coffee from an excellent company!
Great company that I’ve been buying from for years! Excellent coffee that always tastes amazing. Love the different flavours & varieties. 5 stars 🌟
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra CafePod
Hi Rachel,
Wow, thank you for supporting us for all these years!
We are absolutely thrilled to hear that you have been loving our coffee all this time, in all their different forms and flavours.
Thanks for your support, it means a lot to us.
Best wishes,
Gloria
Svar fra CafePod
Hi Rachel,
Thanks for your lovely review!
It's so good to hear that you have been enjoying our coffee and that our dedicated team have been looking after you.
Thank you for your loyalty, it means a lot to us.
Best wishes,
Gloria
Great coffees
I love the CafePod coffees, particularly the Brunch Blend.
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra CafePod
Hi Rich,
Thank you for your kind words!
I am so happy to hear you are enjoying our coffee. Brunch Blend is definitely one of our most popular blends amongst us all.
Thank you for supporting our small business. We truly appreciate it.
Best wishes,
Hafsa
Great coffee, great price!
I'm pleased to be able to recommend this company. For a number of reasons
1. They are UK based for brewing, production and distribution.
2. They produce an amazing variety of quality coffee products. I purchase the pods, but they also sell whole beans.
3. Their pricing structure makes excellent coffee, affordable.
May they go from strength to strength. Well done ✅
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra CafePod
Hi Paul & Kim,
Thank you so much for your lovely feedback!
We are so happy to hear that you are enjoying our coffee and truly appreciate your support for our UK based roasting and production.
It means a lot to us knowing that our coffee is hitting the mark for both quality and value.
Thanks so much for taking the time to share your experience with us.
Warmest regards,
Hafsa
Sadly due to medical conditions with my…
Sadly due to medical conditions with my heart I had to stop caffeine, CafePod have come to the rescue with their decaffeinated pods, both the brunch one and the expresso are excellent.
3. november 2025
Svar fra CafePod
Hi John,
Thank you so much for sharing your experience! 💛
We’re so glad we could help you continue enjoying great coffee despite having to avoid caffeine. It’s wonderful to hear that you’re enjoying both the Brunch and Espresso decaf pods — your kind words really mean a lot to us. ☕
Warm regards,
Hafsa
Always excellent service and prices
3. november 2025
Svar fra CafePod
Hi Janet,
Thank you so much for your kind words!
We’re thrilled to hear you’re happy with both our service and our prices — it means a lot to us. We look forward to continuing to serve you great coffee! ☕
Warm regards,
Hafsa
Good variety of coffee
10. november 2025
Svar fra CafePod
Hi Ms Christian,
Thanks so much for your feedback! We’re glad you enjoy our variety of coffee — we love offering something for every taste. ☕💛
Warm regards,
Hafsa
Always feel supportive and valued customer.
Been a customer for a few years now and always feel valued and supportive. My needs change and Cafepod accommodates the changes.
3. november 2025
Svar fra CafePod
Hi Mrs A,
Thank you so much for your kind words! 💛
We’re thrilled to hear that you feel supported and valued — it’s always our goal to make sure our customers’ needs are met, no matter how they change. We really appreciate your loyalty over the years and look forward to continuing to serve you great coffee! ☕
Warm regards,
Hafsa
great service and great product
30. oktober 2025
Svar fra CafePod
Hi there,
Thank you for sharing your feedback with us!
We are so happy to hear you have enjoyed our service and products.
We hope we can continue making sure we are doing our very best to fulfil all of our customers' needs.
Thank you for supporting us!
Best wishes,
Hafsa
Quality product delivered promptly
29. oktober 2025
Svar fra CafePod
Hi Pat,
Thank you so much for sharing your feedback with us!
We are thrilled to hear that everything went smoothly with your delivery and you are enjoying our coffee.
Thanks for supporting our small business.
Best wishes,
Hafsa
Cafepod are Great!
The coffee is great and so is the service, quick and always accurate. Thanks
27. oktober 2025
Svar fra CafePod
Hi Jan,
Thank you for your wonderful feedback!
Thank you so much for your kind feedback - we are so happy to hear that our Customer Experience Team have looked after you, that is the least we can do. So good to know everything has gone smoothly for you.
Thank you for your support, it really means a lot to us.
Best wishes,
Hafsa
Love cafe pod.Great range of stronger…
Love cafe pod.Great range of stronger coffees for the enthusiast.
28. oktober 2025
Svar fra CafePod
Hi Melanie,
Thanks for sharing your feedback with us!
We are so glad to hear that you are enjoying our variety of strong coffee.
Thank you for supporting our small business. We really do appreciate it.
Best wishes,
Hafsa
Great tasting coffee as usual
Great tasting coffee as usual. This time I decided to try a couple of different flavoured ones. Oh my gingerbread and Vanilla, both subtle flavours that don't overpower the coffee or make it sweet.
Fast delivery and always packaged very well. Will keep buying!
27. oktober 2025
Svar fra CafePod
Hi Nicola,
Thanks for sharing your feedback with us!
I am so glad to hear you tried some new blends and enjoyed them, Vanilla is definitely one of my favourites.
So happy to know that your deliveries have gone smoothly.
Thank you for supporting our small business, we really appreciate it!
Best wishes,
Hafsa
delicious coffee & premium packaging !!
I love the variety and taste of CafePod coffees! the packaging is premium and the subscription service is great. you can skip easily or order sooner if needed, it's easy to navigate and the company is brilliant !!
27. oktober 2025
Svar fra CafePod
Hi Bobo,
Thank you for sharing your experience with us!
We are so happy to hear that you are enjoying our coffee and our different varieties alongside our subscription service.
Thank you so much for supporting us, it means a lot to us.
Best wishes,
Hafsa
Svar fra CafePod
Hi Stuart,
Thank you so much for your wonderful review!
I am so happy to hear you are enjoying the coffee and even more so that you have had a good experience with our customer service team.
I hope you continue to enjoy you coffee journey with us!
Thanks for supporting us as always.
Best wishes,
Hafsa
Svar fra CafePod
Hi Peter,
Thanks for sharing your lovely feedback with us!
We are so happy to hear you are enjoying everything here at CafePod.
I will definitely pass your message onto my colleague Gloria!
Thank you for supporting our small business.
Best wishes,
Hafsa
Very good customer service with monthly…
Very good customer service with monthly orders (although I noticed there wasn't a small treat this month!)...
27. oktober 2025
Svar fra CafePod
Hi Kathryn,
Thank you so much for your feedback!
I am so happy to hear that you have enjoyed our customer service.
My sincerest apologies for the missing treat, sometimes there can be glitches in the system or simple human error which leads to mistakes like this.
Thanks for flagging this with us and I will make sure to add twice the treats to your next order!
Best wishes,
CafePod is "proper" coffee
CafePod is "proper" coffee. There has been a tendency for some time now for roasters to create coffee blends with "hints of orchard fruits", etc and more acidic coffees. Those are not for me. If I want something fruity I will open a bag of fruit chews! I want a strong flavour hit from my coffee without being bitter and that is exactly what Supercharger Espresso, Intense Roast and Brunch Blend beans give me.
Also CafePod's customer service is excellent. If something is not right, they remedy it and then some,
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra CafePod
Hi Brent,
Thank you for your wonderful words, your feedback made our day!
We are absolutely thrilled to hear that our coffee is hitting the right spot, we share the same views on coffee as you. We want our coffee to be strong and smooth and we are so glad that you are enjoying our Supercharger Espresso, Intense Roast & Brunch Blend.
It's also great to hear that our Customer Experience Team have been looking after you, that is our priority.
Thank you for your support, as a small business we really appreciate it.
Best wishes,
Gloria
Excellent pods, great service
I regularly buy the brunch blend and the smokey joe, on subscription. The coffee is lovely compared to both nespresso and cheaper pods. The quality is consistent and the service is great. I'll stick with them, as I have done now for a good while.
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra CafePod
Hi Rebecca,
Thank you for your lovely feedback, we really appreciate your time!
We are so happy to hear that you are enjoying your subscription & that you love our Brunch Blend and Smoky Joe blends.
Thank you for giving us a go, we are so glad that you are enjoying the service and really appreciate your support.
Best wishes,
Gloria
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