1,200 € deposit not returned
1,200 € deposit not returned – extremely disappointing experience
I rented a car from Cabriomallorca in August 2026. Their representative collected a €1,200 cash deposit at Palma Airport without providing a receipt, witnessed by all four of us. I was also charged an additional €30 for not using a credit card.
The car was returned on 15 August. The company confirmed that everything was fine and told me the deposit would be returned after approximately four weeks.
Despite repeated requests, I have still not received my €1,200. I was given vague responses, but no refund or proof of payment. I have now filed a formal complaint with the relevant consumer protection authorities.
Based on my experience, I strongly advise future customers to be extremely cautious about paying cash deposits to this company.








