Cabins of the Smoky Mountains Anmeldelser 

805
TrustScore 1 av 5

1,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

AVOID RENTING FROM THIS COMPANY AT ALL COST! We stayed in the “All Inn” unit. The house itself looked as pictured, however, once we settled in, neither refrigerator had water or ice. One of the refrig... Vis mer

Vurdert til 1 av 5 stjerner

Check in was 4pm our cabin wasn't ready till 8pm and still wasn't completely cleaned. The Wi-Fi didn't work the arcade games didn't work. We tried to use hot tubs but the water was coming out black, t... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

No where near at luxury as our cabin resort we stayed in 3 yrs old. Ac unit was broken on the upper level. We had water leaking in our bed rooms the refrigerator was leaking, Internet was not working... Vis mer

Vurdert til 1 av 5 stjerner

Cabin was filthy, nasty, and disgusting with raggedy old furniture. Blinds were broken, fireplaces didn't work, theater room was a joke, pool table was nasty, no coffee pot (was told to buy one), bed... Vis mer

Informasjon om virksomheten

  1. Hytteutleie

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Kontaktopplysninger

1,1

Dårlig

TrustScore 1 av 5

805 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,1

Alle anmeldelser

(805)

2 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Never Again.

Upon arrival, the air conditioning was broken and the backyard was completely polluted with trash including cans, Solo cups, plates, and other garbage. The house was not clean. There were Doritos on the floor and steps. The surfaces were thick with dust and many windows had thick cobwebs in the INSIDE. The surround-sound in the media room did not work and there was a large leak in the ceiling on the first floor from the second floor bathroom. We had to keep a trashcan on the dining room table to catch the water. The Wifi went in and out and was mostly unusable.
The only positive feedback we can give is that guest services was pleasant and responsive whenever we called about the problems we were experiencing.

I would never stay here again or recommend it.

3. august 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Dear Rebecca,

Thank you for your feedback regarding your recent Gatlinburg Falls experience. We are committed to satisfying our customers and strive to meet the highest expectations placed upon us. We recognize that our success is measured by the satisfaction of our customers. There are issues that arise that we are not aware of at times and your input helps us focus on the areas that need attention. I would like to discuss your stay if you can give me a call at your earliest convenience. 865-277-1160 EXT 273
Have a Blessed Evening!

Thank you,

Vurdert til 4 av 5 stjerner

Forever Young Cabin

The cabin was great itself, the location was great. My only complaints was one of the games in the cabin (Pinball machine) did not work, only one side flipped and checking in, they needed another person helping. The lady checking us in was wonderful, but it was very crowded in there. She needed help

2. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great accommodations

Great accommodations, views,rates, and food! We had a great romantic getaway. As well as great food and fun at the town attractions! We will return soon !

2. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

The one

I made a review on the one cabin we did have some problems. They did call us and said they went through and fixed our complaints. ThAnk you for listening to me. It was a great view.

1. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We had an excellent time and definitely…

We had an excellent time and definitely would consider coming back!

1. august 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Nick,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 3 av 5 stjerner

I stayed in the condo (E207) the past…

I stayed in the condo (E207) the past few days. The condo was nice and clean. My rental was for 4 people first night only had two wash clothes called for additional wash clothes I got them (went to local store and purchased some.) The old racist couple staying in E 206 called the security ever night making a false complaint. The complained about noise during the night the noise was the closing go the door. The second night after entering the apartment after the pool closed at 11 pm they called security again. The male security guard stated he leave under our renal condo and could hear noise. The noise was the door closing and the dishwasher. If I not already paid I would have gone to another location due my family (African American) being harassed each night by the security. I will never rent here again.

27. juli 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

The cabin was very nice and views were…

The cabin was very nice and views were great. It would have been nice to have instructions for using the remote control for the theater room and have a list of TV channels to access. We had a leak the last night there and we called and it still was leaking from the upstairs bathroom to the downstairs dining room when we left. We would all go back and stay with Cabins of the Smokey's but overall it was great stay.

27. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Julie,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 5 av 5 stjerner

Our family had a wonderful time

Our family had a wonderful time. The cabin was even better than the pics online. Close to downtown Gatlinburg and close to trails. Very quiet and private.

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Karen,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 5 av 5 stjerner

Great cabins

Great cabins, clean, reasonable prices!

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Annie,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 5 av 5 stjerner

AWESOME

This was our first time visiting Gatlinburg. The view was AMAZING and we plan to visit again soon!!

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Jasmine,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 5 av 5 stjerner

Awesome accommodations!

Awesome accommodations!! Beautiful cabin and great amenities!!

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Monique,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 5 av 5 stjerner

Marvelous

Everything was quaint and nice. Perfect cabin for a prefect couple weekend getaway. 🥰

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Eboni,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 5 av 5 stjerner

Perfect for a 40th Birthday

Loved our stay here. We had 25 people to celebrate my 40th Birthday party and we didn’t have to leave the entire weekend.

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Nicholas,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 2 av 5 stjerner

Totally Dissatisfied

Our experience with cabins of the smokey mountains, June 25-29 2019 were very disappointing. Although we did make the best of our vacation, we were met with a rude staff, uncleaned cabin, there were live and dead bugs everywhere. On top of that, we were told the cabin wasn't quite ready upon arrival @ 5:30 p.m. est. After waiting, when we arrived, the cleaning crew were just beginning to clean, although we were told checkout was at 10 a.m. We purchased supplies and cleaned ourselves. Dirty linen, dirty cabin, bugs, for the price paid was not worth it, but what do you do when the first thing they do is collect the money for your stay, and then tell you if your cabin hadn't been ready by 9 p.m., then I could have received some type of price reduction. The cabin either hadn't been rented in months or cleaned in months. Either way, it was a very disappointing experience! "A RIVERS SONG" is the cabin I'm referring to.

26. juli 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good experience

Good experience! Our cabin was clean and perfect for our family. Only complaint was that the WiFi was out the entire stay.

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Linda,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 5 av 5 stjerner

My stay was amazing everything was…

My stay was amazing everything was great from the cabin the the hospitality of the staff really enjoyed my stay and will definitely be going back.

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Michael,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 5 av 5 stjerner

It definitely was a great vacation

It definitely was a great vacation. Easy check-in and check-out. Cabin (Birdland) was very nice. We even met the owner of the cabin while we were there. I would recommend Cabin of the Smoaky Mountains especially if you want to be in Gatlinburg but not in the crowd. Everything was like 5 minutes away.

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Martinez / Hodge Family,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 4 av 5 stjerner

Gatlinburg June 2019

We visited in June 2019 and stayed at the Hidden Valley Resort, Forever Young cabin. Everything was wonderful. The staff was courteous and accommodating, we had no issues checking in, our kids enjoyed the games, jacuzzi and pool, the cabin was a home away from home. It was by far one of our best vacations.

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Donita,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

Vurdert til 5 av 5 stjerner

Very clean and friendly staff

Very clean and friendly staff. Have stayed 4 times now and have nothing but good things to say!

26. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cabins of the Smoky Mountains

Svar fra Cabins of the Smoky Mountains

Hi Jennifer,

I was just contacting you today to thank you for the high rating you left us at checkout. If you would be interested, I have included a link to our trip advisor, Google, and yelp pages so you can share your experience publicly.

I also wanted to remind you, we do offer a 10% off returning guest discount to anyone who has stayed with us before.

Thank you again for choosing Gatlinburg Falls and we look forward to serving you soon!

Cabins of the Smoky Mountains - Google

Gatlinburg Falls Resort - Google

Gatlinburg Falls Resort - Trip Advisor

Cabins of Pigeon Forge

Cabins of the Smoky Mountains - Trip Advisor

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