Byway Anmeldelser 

All the travel on trains and ferrries went very well and the accommodation choices were very good - always close to next departure point. We used the concierge service to book the trip to Norway we wanted and it saved me a lot of time. Throughout the trip we knew we had the back-up of a support team at Byway if anything went wrong. They were responsive when we had a delayed train issue. Luckily it was sorted in 30 mins.

My wife and I have just returned from our second trip with Byway and it was nothing short of exceptional. The customer service this company provides should be a benchmark for any other business out there. Our trip took us through France Switzerland and through most of Italy into Sicily and back again. From start to finish everything was managed and orchestrated to perfection which made for a holiday we will never forget.

Everything they do is first class and makes travelling by train so much more enjoyable and convenient than flying. The organisation of the train travel and connections works like clockwork, maximising every minute you are away. We really wish we had travelled like this years ago.

The hotels, trains and locations are as diverse as they are wonderful and the choice on offer is brilliant. We had one minor issue with a hotel but their team via the WhatApp helpline sorted the situation in no time at all and having this option with you, in your pocket when you travel delivers a real source of comfort and confidence.

We have already started planning our next Byway trip and cannot see ourselves travelling anywhere else, with anyone else, any time soon.

As a group of four, fifty somethings, who missed the whole inter railing experience in our youth we were nervous to pull it together ourself. We travelled from London through Paris to Turin, a specific destination for us to visit Lingotto and its automotive history. From then we to Florence Milan and back to Paris and London via Zurich. We had a tight connection and did miss a train but byway sorted it all in an instant. We’ve taken many different types of holidays from cruising to villas to camping and caravaning, but this was without a doubt the best way to see a lot, relax a lot, and have a little adventure. Byway set the standard all travel companies should aim for.

Just back from a 15 day Byway Travel holiday. Trains and accommodation all sorted efficiently, with superb instructions and suggestions. This is our 2nd time with Byways and we'll definitely use them again.

Byway organised our trip so it was seamless and easy. We had never travelled using an Interrail ticket before, and it was invaluable to watch their video showing how to set it up and use it.
We were emailed links to our itinerary, which had all the information showing the train times, hotels we were staying at, directions on how to get to the hotels from the train stations, and some suggestions on places to visit in the cities.
Byway provides a Whatsapp channel for you to use should you run into difficulties. This adds peace of mind.
Travelling by train is far more relaxing than going by air. You have to enjoy the getting there as part of your holiday.
We travelled to 3 cities (Cologne, Berlin and Amsterdam) over 9 days. We had a fantastic time, and have all said that we seem to have been away for ages and have all managed to decompress far quicker than if we had flied. We are all keen to go away again with Byway.

Brilliant holiday - Nottingham to Helsinki and back. Lovely hotels. Mostly relaxing travel. New places and new experiences. Fantastic and immediate support from the team when needed.

Fabulous customer service from a team of experts who put together the perfect trip to Copenhagen for us. Our concierge very patiently helped us choose the best route and found great hotels.
It was a great relief to have the support from the team when a key train was cancelled - they kept us up to date and we were amongst the first to find out about a replacement service - and all four of us were able to sit close together.
Highly recommended!

An amazing company who faultlessly plan trips for train adventures! I have loved the concierge service who can build your perfect trip!
The service is a one stop shop for the perfect holiday - with support all along the way. You can concentrate on the world outside the train window & know you have the Byways team on your phone via WhatsApp. I can’t wait for the next adventure!

This was our first time with Byways and everything was organised brilliantly. The app is easy to use. Byways delivered great support from start to the end of our trip. Would definitely recommend.

Gave byways an idea of what I wanted..
they delivered it with improvements
Seamless journey home from Ital, via Austria, Germany Paris and back to Uk..

From the first time I saw their website, Byway have been exceptional.
They hand crafted us a trip to Sweden, via Germany and Denmark, allowing us some nights to stay with friends. Their support was first class, and it was so relaxing knowing that all our hotels and trains had been sorted for us - and the first class upgrade was an added benefit!
We were away for 10 days, staying in 6 hotels in as many cities- and each hotel more luxurious than the last. We really appreciated the closeness of hotels to the stations, and the detailed instructions about how to get there.
Travelling by train is so relaxing, and we are already planning our next trip.

I found Byway extremely helpful in planning our trip. This was our first time Interrailing and they made it very straight forward for us to figure out our passes and getting on and off all the trains (17 in total) We loved most of our stops and the accommodations (some of which we'd definitely return to) Also when it looked like we were going to miss one of our connections Byway were extremely responsive on WhatsApp which made us feel protected.

Great service, felt like independent travellers - which is our preference - with the security and back if things go wrong. They took the effort out of the planning process as well but still remained very flexible as we changed out plans.

Byway created a custom trip for my teen family travelling across Eurpoe and back with a few days relaxation in Croatia in the middle. The itinery was great, as was the support before and during travel (e.g. with our Eurostar cancelled on the first day - alternative tickets sent to us within minutes). But we did have a persistent issue with hotel rooms: we have two young teens, one M, one F and I requested family rooms with twin beds for the teens. This was confirmed (with caveats), but when we entered the first and last hotel of our trip two doubles were present despite prior confirmation and checks otherwise. Whilst Byway tried to help, I don't think they took on board the seriousness of our need - young teens can't be in separate hotel rooms from their parents and can't share a bed, that's not optional. Travelling at peak times means alternatives were difficult on the day. I would happily use Byway again, but possibly not over the next couple of years for travelling with our teens, which is a shame because the trip was for them - to show them the opportunity for travelling whilst limiting our carbon footprint.

Byway's was very efficient with all our travel arrangements. The accommodation choices were outstanding. When we had delays and cancellations with our trains, Byway's was very prompt at sorting out new trains for us, taking the stress away.

We've recently returned from a Byways arranged rail journey to Paris, Lugano, Venice and Como. We were travelling with our 16 year old son and the trip was a perfect combination of cities and mountains and lakes which we all love.

The travel was seamless, no waiting around apart from for the Eurostar train but that was nothing compared to waiting at airports. The connections were all on time and the accommodation arranged was perfect. As it was our first time on an interrail trip, we were so glad that we went through Byways. It took the stress away from booking seats, reservations and hotels. Byways were great at every step of the journey from planning, booking, making reservations on the train and support whilst we were on holiday.

It was such a fabulous experience that we are booking again next year for a trip through Scandinavia.

Byways organised the whole holiday: a rail tour of Central Europe. The accommodation and travel was included in the package.
From start to finish they kept in touch, as and when was necessary. The complete experience was exceptional. A wonderful holiday. Rail travel is the way forward.
We will be booking with Byways again.

Brilliant first experience. I just came back from a trip around Spain and France from London. Normally I would consider developing a plan myself and doing the logistics, however there was a upgrade offer with Byway so I went with them. Everything to book and plan was so easy and simple. Plenty of flexibility and guidance along the way. Unfortunately there were a few late changes due to Eurostar and a Spanish rail strike .. the communication and support from Byway was second to none and worth me using Byway...for this I am glad I didn't DIY the trip. The destinations and choice of hotels were great. We are already looking at our next trip likely in the new year...and somewhere colder!

We had travelled with Byway before and had a good experience but this trip to Cologne, Hamburg, Copenhagen and Amsterdam via London was badly marred by extremely poor hotel accommodation. 3 out of 5 of the hotels were sub Travelodge standard, with tiny rooms and beds up against the wall, so one of us had to climb over the other to get in and out of bed. When we raised this with Byway, they tried to find alternative accommodation in Copenhagen, but it wasnt suitable. We were offered upgrades for Hamburg and Amsterdam but had to pay additional costs for the Hamburg upgrade. Breakfasts were not included in 3 out of the 5 hotels. All in all very poor value for money. We raised these issues on our return and were offered £100 refund. Given that the holiday cost over £3500, this was derisory. Not impressed.

Since writing this review, Byway have been in touch and have addressed our concerns and have given us reassurances on their selection of hotels and their handling of issues around the quality of their choice of hotel and how they describe them in their materials. They have also offered more suitable compensation. The tone of their response was genuine and considered and their apology rang true. This has gone a long way to restore my faith in Byway as a reliable and trustworthy holiday company, but just a word of warning to properly check the hotels suggested for your trip!

Our first Byway holiday - a 10 day city break across Germany (Cologne) and the Netherlands (Utrecht and Amsterdam). We created our own itinerary with Byway's support which accommodated our family's requirements. Help/suggestions were both quickly provided and readily available during the "trip creation" phase. It felt like we got to see and experience more by travelling by train. The journeys felt more relaxed. There was a sense that nothing felt rushed or stressed. Air travel feels a bit chaotic and frantic these days - let alone the hours ahead you need to apparently be in the airport prior to departure. On our trip, we only needed to arrive ~1½ hours ahead for Eurostar travel and just a few mins for regular trains. Hotels were very nice and within easy walking distance of stations. The Byway itinerary and journey guide was great, nicely summarised and instructions/directions provided. We had one minor train change at Brussels but the whatsapp support was outstanding and quick; they gave us the heads up of the change, simple chat exchange made navigating that such a breeze. Absolutely loved it and would absolutely consider another trip in the future! Thank you Byway!