Buymytrip Anmeldelser 

345
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Booking number provided but no flights My time is generally too valuable and I am generally an easy going person about honest mistakes. But this company is an absolute joke. I booked tickets for 3 p... Vis mer

Vurdert til 5 av 5 stjerner

Buymytrip site is good & sound for online ticket booking. Easy navigation. Had entered wrong destination by mistake, was able to rebook with virtual assistant. No cancellation fees were charged. Wasn... Vis mer

Vurdert til 5 av 5 stjerner

I booked from Canada. At first I was hesitant as this was a new name in the ticketing space, but after learning its a sister company of skyscanner I felt I could trust my purchase with them. I spoke w... Vis mer

Vurdert til 5 av 5 stjerner

Forms are clear, easy to read and understand. Airfare prices surprisingly low as I took time to compare the quotes with quotes in other websites. Booking was a breeze. I'm a very satisfied first-time... Vis mer

Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

BuyMyTrip is an online company offering online travel products and services. More than a thousand customers have already booked their BuyMyTrip with us and benefited from our expertise, discovering the economy, and value for money, and making huge savings. As a travel solution provider, we have made our mark in a crowded and opaque marketplace by delivering what our customers have asked for. We are transparent and dedicatedly to working towards customers' queries. Our hugely experienced, loyal, and friendly staff truly understand the market and your needs and our reputation has been built on long-established and carefully nurtured relationships with our travel partners. Cheapest Fare We are specialists in providing discounted rates, we offer competitive prices for air travel, inclusive tour packages, Premium, Business, and First-class travel, HOTEL ACCOMMODATION, car hire, and last-minute getaways. We have an association with more than 150 International airlines which enables us to offer you a customized package with the best market rates, meeting your personal vacation requirement and giving you the ultimate travel solutions. When you've been doing it as long as we have you stand a good chance of learning what's essential in business, after so many years of observation and experience, we've learned that you need really good technology, fast, accurate, and friendly. We've learned that no matter how honest you are you need to prove that you've got the government credentials to make the point. We've learned that investment in good staff pays dividends; commitment to training solves problems before they happen and most importantly we've learned that our customers need looking after. So we look after you really well because it just makes sense really! Thank you for being a member of the BuyMyTrip family!


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

345 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(345)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Last Resort Bookings Only

Only if there is absolutely no other option!

Yes this is a legitimate business and I was able to book the flight successfully. But they do not make it easy, and it seems very sketchy through the process.

- I was booking for someone who didn't have a credit card. The flight was only 2 days away. I booked at the advertized value on the website.
- It looked good and I got a confirmation email
- The following day (about 16h before the flight departure) I got an email saying there was an issue becuase the name on the credit card didn't match the passenger and I would have to e-transfer the cash.
- I called because this seemed like an obvious scam. But they informed me that it was true, they cannot book with a credit card that doesn't match the passenger's name.
- Once I finally agreed to send an e-transfer, they infomred me that the price had increased since yesterday by $100
- Including hold times, I spent over an hour on the phone with them to book my flight
- The flight was legit, and the passenger arrived safe and sound
- I requested a receipt multiple times, but never received one. I was told over the phone that the accounting department will send me one.

I am not sure how a business like this operates in 2023. If you have no other choice, you can book a flight with them, but personally I will stay clear.

28. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extra charges to issue the tickets

I purchased a ticket through their website and received a confirmation code, along with an email that the E-ticket would be sent within 24 hours. However, I found myself in a difficult situation after waiting for 24 hours and missing out on other deals. They insisted I pay extra charges to issue the tickets or cancel the booking.

12. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Akansha Wallia did a great job!

Akansha Wallia did a great job helping me with my ticketing needs during a difficult time for me and my family! I really appreciate er efforts!

27. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thanks to David

Thanks to David. It was realy a good experience for me because i had problem with my maibox qnd David help me sending confirmation to different accounts. Thanks

23. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Reliable and Trustworthy - Excellent Customer Service

They helped me find the best price for the flight I was interested in. They were easy to reach out to via phone call and there is hardly any wait time to reach the agent. David was very helpful and patient with the whole process and helped me complete the transactions smoothly. I would recommend them to my friends going forward.

3. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolute scam

Absolute scam! Since Day 1 I have had issues with this company. I'm hoping this will help someone who is looking to book with them. After booking my flights, I immediately got a call that the price went up and I needed to pay more. After reading other reviews experiencing the same situation I realize this might be a part of their business model. Additionally, there have been multiple changes to my itinerary (2+). I had to find out from family members who are also on the same flights, and never received a notification email or call. It is extremely vital and important to be aware of changes to your travel itinerary, so that was very upsetting. After calling multiple times to understand what was happening, they finally rebooked my flights to accommodate my layovers. I wanted to check on the status via the official airlines but my reservation was unavailable to view. I called them multiple times once again to understand what was happening and was given different stories each time (wait longer for it to refresh, we emailed the airline, a manager will call you). A week and a half out from my travel date, I am still having issues with no resolve. I have been extremely patient throughout this whole process but I am losing it. No one has helped me and I truly believe this company is a scam. There is no escalation process or "real" agents who can help me or even care the distraught I am going through. Please, please, please do not book with them.

21. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Akansha was amazing!!!

Akansha was very prompt and helpful when it came to correcting an error made with my booking. This has been a stressful time for me booking a last minute flight to visit my grandmother in the hospital and she did everything in her power to make the process smooth and reassured me everything is going to be alright!

18. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam

They scam you by given you a cheaper price then telling you to pay 10% more!
Would never use again

15. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worst Customer Service

Booked thru google.com
They called me back to ask for a price increase of about 10% that listed on the google flights checkout. And they changed the flight itinerary.
I should have canceled the reservation at this point. Nevertheless I obliged and completed the reservation with the price increase.
A week prior to the flight departure, I had to cancel once of the flight reservations, they stalled me and asked for a medical paper which I was not able to produce in time for the departure.
Air Canada representatives informed me the tickets were fully refundable but that I needed to go thru the travel agent (Buymytrip)
Upon return I provided the medical justification, they did not respond to my email for a week. Once I reached out to them again, they informed me it was too late for a refund.
Worst customer service, DO NOT DEAL WITH THEM FOR ANY TRAVEL !!!!

15. juli 2023
Vurdert til 5 av 5 stjerner

Great price, amazing customer service

I booked my ticket to India through buy my trip and it was a smooth process. Lisa Hayden was very polite, professional and generous to help me out with everything. Ticket was also very affordable and cheapest of all on their site. Recommended to everyone.

8. august 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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