Great company and an easy to use sales platform. Good communication throughout the delivery process and my product arrived in good condition and on time. Driver was friendly & helpful so I couldn’t h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered the pipe insulation with 2-4 delivery, and it arrived promptly, within 2 days. It fitted the pipes perfectly, and I couldn't have asked for more. Very happy with the service.
Easy online order process, was ready to pick up same day, excellent product for a lot less money than the diy sheds
Paid £30 for pallet never got it, rolls came with normal dpd driver while on invoice there were standing pallet charge... UPDATE Got email after few days that they are charging for delivery £10 per... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Kontaktopplysninger
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, Storbritannia
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4,6
Enestående
289 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great quality product and good delivery…
Great quality product and good delivery service. I bought 2 of the 1200x600x9mm acoustic mats for a project to soundproof a wildlife camera trap. Not your usual building project but the requirement was demanding as nocturnal wildlife has very sensitive hearing. The mats reduced the camera sound by over 50% and have been a stunning success. They are not cheap but you get what you pay for and these are quality materials that work. Thank you!
5. februar 2026
Anmeldelse skrevet uten oppfordring
A mistake was made with my original…
A mistake was made with my original order and was replaced very quickly and did not need to send the wrong items back a very happy customer highly recommend this company.
5. januar 2026
Delivery was spot on excellent product.
5. januar 2026
Paid for fast delivery but didn’t…
Paid for fast delivery but didn’t receive item till a week after paying extra to have in 2 days. Then was told I wouldn’t receive a refund on delivery charge and would have to pay delivery to send back.
5. januar 2026
Svar fra Buy Insulation
Hi Richard, Sorry to hear you are unhappy but as previously explained by our team, your order was placed during our Christmas closure. The website stated any orders placed would only be processed on our return in January. I can see your order was the first to be processed upon our reopening & delivered to you within 24 hours
Very good and quickly
5. januar 2026
Great price and quick delivery
Great price and quick delivery. Perfect for my requirements.
26. november 2025
Great value and customer service
Great value and customer service, speedy delivery. Will definitely use this company again
26. november 2025
Fast despatch & delivery A+
3. november 2025
Excellent speed of service
3. november 2025
DO NOT USE
Have been waiting 3 weeks for a delivery. No-one answers the phone. I've left messages. I've sent emails. I will shortly be initiating a chargeback from my bank for failure to fulfil the order. Would not recommend this company at all.
13. oktober 2025
Anmeldelse skrevet uten oppfordring
Never received my order!
29. september 2025
Soundproofing Useless
Bought some boards claiming to be soundproofing, but they are utterly useless. I measured the noise from the neighbouring property with a decibel meter before and after installation and it was exactly the same. No point trying to get a refund because it’s glued to the wall. I’ll be reporting this to trading standards instead because it’s false advertising.
27. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Buy Insulation
Thank you for your feedback, and we’re sorry to hear you’re disappointed with the acoustic mats. Soundproofing can be complex and the results depend on several factors, so we’d really like to understand more about your installation and the test you carried out.
If you could share your order details and any testing information with us, as I'd like to pass this back to our supplier to investigate
Kind Regards
Buy Insulation
Why does this company not have a…
Why does this company not have a receptionist for office hours, no one answers the phone or replies to emails.
Ordered 15 sheets of insulation and tape only half the order was delivered. No refund and no reply from email or phone.
Need to order a large amount of this product but have no faith in it arriving
11. september 2025
Anmeldelse skrevet uten oppfordring
Great service
Great service, received sound proof mat promptly, easy to cut to size via table saw. Does a good job of dampening the noise of my cooling fans in the attic.
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Buy Insulation
Thanks for the great feedback! Glad the mat was easy to fit and is working well for your cooling fans.
Best regards
Buy Insulation Customer Care Team
25mm Celotex
I ordered fifteen sheets of 25mm Celotex. 2 weren’t filled properly with foam. I rang the company who said they are normally checked before leaving the warehouse. They apologised and delivered two more early the next day. For a small DIY order, I was very impressed with the response. I wouldn’t hesitate to recommend.
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Buy Insulation
Thanks for sharing your experience! We’re so pleased we could get the replacement sheets to you quickly and that you were happy with the service. Your recommendation means a lot to us!
Best regards
Buy Insulation Customer Care Team.
Svar fra Buy Insulation
Thanks for your feedback! Great to hear everything went smoothly we’d be happy to serve you again anytime.
Best regards
Buy Insulation Customer Care Team.
Svar fra Buy Insulation
Thanks for your review! We’re glad you found the price, delivery, and quality all spot on.
Best regards
Buy Insulation Customer Care Team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.