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BullionGiant.com Anmeldelser 

271
•
TrustScore 4.5 av 5

4,6

Gullforhandler
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Genuine PAMP gold bar delivered promptly. Ordered on Monday night -> Delivered on Wednesday. Additionally, it's priced slightly lower than what you might find with others. Great service. Will buy agai... Vis mer

Vurdert til 2 av 5 stjerner

It's unbelievable to see people writing reviews about quick turnaround times and fast delivery in June. BullionGiant has not been making any deliveries since 1 April. New orders placed... Vis mer

Vurdert til 5 av 5 stjerner

I have ordered from this company 10 times. Easy to use website with competitive prices. Orders have always been delivered within 2 days, well packaged, signed for, before 1pm delivery. I have only ha... Vis mer

Vurdert til 5 av 5 stjerner

Always buy from bullion giant , although shipping times are quite long their prices are realy good and they contact you via WhatsApp and email regarding any issues or delays. Their customer service... Vis mer

Informasjon om virksomheten

  1. Gullforhandler

Om BullionGiant.com

Skrevet av virksomheten

logo

BullionGiant.com specialise in providing Gold Bars from the top brands at the very best prices in the UK. 
We are based in Central Manchester. BullionGiant.com only sell Pure Gold, no other metals or jewellery, which means we can pass on massive savings to you. 

We sell all the Top Brands: Umicore, Heraeus, Metalor, PAMP, Valcambi and The Royal Mint.

All our gold bars are Brand New and LBMA (London Bullion Market Association) Approved and all VAT FREE. 

Our Dynamic Pricing means that you will always get the Best Possible Price. 

We have no hidden costs, the price you see is the price you pay which includes Free Insured Delivery.

Our friendly team are always happy to help with any questions and are available Monday-Friday from 9am-5pm by calling 08004332424.

You can even contact us on WhatsApp, 07747246247.

We want to make buying and owning gold bars as simple as possible and have various payment options available. Card/Bank Transfer/Crypto.  

buy gold

FREE Insured Shipping on ALL Orders

No Hidden Fees

Completely FREE, Full Insured and Tracked Delivery. No Surprises when you get to the checkout. The price shown is the price you pay.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

271 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(271)

129 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Ordered my first gold britania coin

Ordered my first
one ounce gold britania coin,
arrived within 2 days, very well packed and brand new,
it came with a scrumptious complimentary chocolate treat

I'm 100% happy with my purchase

I will definitely buy from BullionGiant again,
very good company

Thank you.

12. september 2025
Vurdert til 5 av 5 stjerner

Amazing customer service

Amazing customer service! Easy to get in touch with. They have dedicated WhatsApp number that you can get in touch with any enquiries or in regards to the order and you receive quick response. The customer service on the telephone number is also great, knowledgeable and helpful.
They offer collection service (where you can pick up order) which means you don’t need to relay on delivery partners (which is outside of companies hands as it is handled externally).
Would highly recommend this company as they offer one of the most competitive prices.

2. september 2025
Vurdert til 1 av 5 stjerner

Emails ignored, promises failed

I wrote two emails requesting additional information. But no replies! Contacted them through their chat facility, and was promised a follow up call. Again, they completely failed. Unfortunately the customer service is completely lacking. I really don't understand why they don't reply to emails or customer queries, or how they believe that this would encourage purchases.

EDIT

Their response is completely false. I checked all my email folders prior to writing the review. There were no responses to either of my emails. Incidently I have all filters turned off on my emails to ensure I receive them all. My email also asked how you expect to attract new customers? Especially when your quoted delivery times are days later than your competitors. To be honest, it was bad enough you didn't respond, but then to be dishonest about it, really?

Just to be clear, UKbullion, which is part of your same group, are inflating prices to give a discount? Then why are they generally priced around the same as yourselves? Please, be clear about your answer, let's be completely transparent.

1. september 2025
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Svar fra BullionGiant.com

Hi Peter,
Thank you for your feedback, and I’m sorry to hear you’ve been unhappy with the communication. We did respond to your enquiry on the same day, though it seems there may have been an issue with the email being delivered or filtered into a junk folder. We always aim to reply promptly and regret that this may not have been clear on your side.

To provide context for others reading: your enquiry was about whether we offer discounts for new customers. Our business model is built on transparency and fairness, so we do not provide “new customer only” discounts. Instead, we keep our prices consistently as low as possible for everyone, both new and returning customers. We believe inflating prices and then offering discounts or voucher codes is not the fairest way to treat customers.

That said, we do occasionally run promotional discount codes at different times of the year. These offers are available to all customers equally, not just new ones, as we value loyalty and want returning customers to benefit just as much as first-time buyers.

For example, the 10g gold bar you purchased was approximately £20 cheaper than comparable listings online at the time, and we were pleased to deliver it to you the very next day free of charge. This is the approach we take across our entire product range: ensuring all customers, whether making their first order or their tenth, receive genuinely competitive pricing without needing to search for discount codes.

We are disappointed that this has led to a negative review, but we hope others will appreciate our approach: focusing on long-term trust, consistent fairness, and everyday low pricing, supported by occasional promotions that reward all customers equally.

Thank you again for your order, and we wish you the best moving forward.

To add to Peter’s reply:
We are not associated with the company you mentioned, so the research you’ve referenced is incorrect.

You stated that you did not receive a response (though you did), that our delivery times are longer than competitors, and that we should offer discounts to attract new customers. Given those concerns, we are unsure why you chose to purchase from us.

For clarity, what you did receive was:

1. The lowest price online at the time of your order
2. Next-day delivery
3. Clear and honest communication

We do appreciate your order, but it’s clear we have not met your expectations (the main one being you wanted a discount).
It may be best if you consider a different bullion dealer going forward.

Thank you, and let’s draw a line under this matter.

Vurdert til 5 av 5 stjerner

First Class seller

First purchase from this company. I was not sure what to expect but was pleasantly surprised.Great bar at reasonable price. Above and beyond communication even after normal working hours. Nice free chocolate with delivery which was fast. Much quicker than The Royal Mint who have left me waiting a long time for there over priced items.

1. september 2025

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