Bulletproof Cyber Limited Anmeldelser 

We're a pre launch start up loooking to secure our cyber essentials certificate. We dealt with Bradley and Adam. Overall, a very positive experience. Here are my notes:
1) Bradley always responded to my emails in less than 24 hrs. Always helpful in either answering our queries, or pointing us to people who could help. I was never really 'waiting' to keep our process moving along
2) Adam was our assessor. Similar experience to Bradley. Pretty quick responses and provided clear and relevant feedback.

We were able to lock up our certificate within < 2 weeks and I was very happy with the process, communication and overall experience, and happy to recommend.

Super unprofessional - horrible service. Stay away.

We made an agreement with Bulletproof to conduct penetration testing and provide a report to us.
The agreement was to later perform an additional penetration test afterwards, and provide a new report to us based on the findings that remained.

Instead they created a second report that was full of references to the first report, which was not what was agreed at all. They refuse to honor the agreement made and write the report without references to the first test. If we wanted a "re-test" full of references to things that were no longer issues, we would have made that abundantly clear. Saying it is a necessity is complete BS.

Will continue to spread the word about Bulletproof's bad practices.

Bulletproof made achieving the Cyber Essentials Plus certificate painless. We were guided through the process at all times and our assessor Jason was incredibly patient and helpful. We have worked with Bulletproof for a while now and I would recommend them to anyone looking to improve their IT security.

The Team at Bulletproof are friendly, knowledgeable and professional. They returned my emails and calls in a timely manner and made the whole renewal process a very smooth one.

I have just completed our Cyber Essentials renewal and found the whole team at Bulletproof very helpful. Always rapid responses to my questions, reviewed the application before submission and made the whole process relatively painless.

Helpful, efficient, and quick. A painless experience much appreciated

Our auditor's kindness, and responsiveness truly made our first Cyber Essentials and Cyber Essentials Plus certification a smooth and positive experience. Their patience and clear explanations were invaluable for our team and leadership, especially when coordinating with dozens of employees worldwide. We look forward to working with BulletProof again based on our positive experience.

Euan was a great help, firstly stepping in and doing the CE+ earlier than expected. He was extremely patient and knowledgeable when guiding me through the various steps. Made it straightforward and simple, personable guy too!

I needed my CE+ done quickly and at a fair price. Not only were the team ultra efficient and friendly, they resolved issues before they happened. I will be using them again next year.

A global company with 8 different offices.
The team were very professional and great to work with.
With so many different locations this was a big project but we now feel we have all the appropriate policies and processes.
We would highly recommend

Used this company for our Cyber Essential Plus renewal, after a complete disaster last year with another company.
Euan and Jamie who were helping us were prompt to reply via email and always ready to give extra support where needed. They were very patient when we couldn't understand what needed to be done and went the extra mile to help us!
Overall a great experience and would re-use them next year for our renewal without hesitation!

As a smaller company the CE+ process felt quite daunting, but BulletProof did a great job of making it really accessible and guiding us through the process to get us compliant and certified. Would definitely use them again.

The staff are friendly and efficient, and our assessor assisted a great deal as well as making sure that we had everything correct. Will recommend!

Certification was required urgently by my employers before systems that I have access to were going to be cut off. Bullet-proof rose to the occasion and got the whole thing dealt with within 24 hours. Absolutely outstanding service, very pleasant staff who were polite, understanding and helpful and I have would have no doubt in recommending them. Much better than other companies I have used previously that are frankly, more expensive. Excellent value for money, highly recommended.

This was my first time using Bulletproof and second time completing Cyber Essentials Plus certification.
Very good service and very little hassle - helped me through the CE self assessment and complete the CE+ audit promptly as well. Will be using Bulletproof again next year.

We have used Bulletproof for 4 years now, and each year we have been impressed with their support and service. Their assessors are knowledgeable and very responsive (along with being patient) whilst supporting us through our Cyber Essentials+ certification. I would highly recommend and will be using them again for renewal next year!

BulletProof provided expert guidance and irreplaceable support throughout the assessment and certification process. We especially thank the very genuine and easy-to-work-with individuals whose personal touch elevated the entire experience.

We started using Bulletproof back in April 2019 and kicked off our relationship with a 2-day visit where a gap analysis was undertaken. This was a very useful exercise to determine how robust our data protection practices and IT security measures were. The DPO assigned to us worked through the ‘gaps’ with us.
To put the relationship into context for you, other than a day to day working knowledge of data protection, I had not dealt with it up to the point we engaged with Bulletproof, and I was given responsibility of overseeing the relationship with them, and for data protection for my company. The assistance and reassurance I get from the team at Bulletproof is exceptional and I feel confident to navigate data protection on behalf of the company and feel confident that as a business we are compliant. I have learnt a great deal about the subject along our journey together.
I receive an excellent service from them and the turnaround times for responses to queries is brilliant. Even though we have a dedicated Bulletproof DPO, any email queries also go to a DPO support service and so if my DPO is busy, the query is immediately picked up by someone else. Contact numbers are provided for various members of the team for any really urgent matters.
The Target Defence portal and the training videos and exams are very beneficial, and I can share these with our staff. In addition, my DPO is able to produce dedicated training slides for the staff to undertake, and these are designed around any issues we identify throughout the year.
I receive monthly newsletter updates, which again I can share with the staff and network membership, and they also produce a monthly report for me that goes into our board meeting pack. Template documents are shared by the team if they are needed. My DPO also arranges regular catch-up video calls. As a general rule we receive help with reviewing of policies, privacy notices, SAR’s, member queries, management reporting, general compliance issues, potential breaches, assistance with regulatory documentation etc, etc.
The team go to great lengths to understand the business they are working with, so that they can ensure the very best advice is given. My business is a financial services network with complex member relationships and, as you will be aware, is very highly regulated, so this has not been an easy task for Bulletproof. If I have any ‘tricky’ issues I am always offered a telephone or Teams call to discuss in person. If more research is required they advise of this and can also consult directly with the ICO on our behalf if required.
To summarise I can honestly say that Bulletproof provide us with a very robust and proactive service across all aspects of data protection and I would not hesitate to recommend them.

Great support in helping us understand the risks around personal data protection and in ensuring that we have policies and processes that manage these risks. Generally very reactive to ad-hoc requests and planned support activities.

We engaged Bulletproof for 2023 Pen Testing, and Matt Kinally and Jack Payne have been great in helping us organise Pen Testing, especially at short notice when required for adhoc engagements. They have done very thorough testing as well as giving us the best advice/knowledge around scoping and remediation. We look forward to continuing our engagement with them in 2024.