We bought hand sanitizers close to $3k…
We bought hand sanitizers close to $3k in total, on 19 March 2020. At the time it said on the website that the handling time was 14 days (Even though about 1 week after we ordered, they changed the handling time on their website to 21 days...). We checked on our order a week later and found that the ecommerce experience is terrible, it had no history of our orders. We rang in multiple times, and on multiple occasions there was an automated answer saying they are too busy to take calls. We sent many many emails asking for the status and received NOTHING back. Luckily we paid via paypal and we raised a dispute 2.5 weeks after making the order. Today 12 April 2020, Paypal forced the company to fully refund us, thank you Paypal! To this day, we have received NO COMMUNICATION from the company. Very disappointing! Terrible customer service, terrible ecommerce experience (their webiste doesn't render well on any browser)








