Bugg Ease Anmeldelser 

Good lines of communication. Bought a used buggy in blue complete with captains chair in July. Had problems with charging battery initially and thought it was the charging cable. The guys sent one up a day later but was no better. Found the problem to be the battery connection itself. Within 3 days I was sent a new battery and have now used the buggy around 6/7 times without any issues.
The only little quirks I've found are
The battery takes around 8 hrs to charge and due to cooling fan in charger can be a bit noisy while doing so.
It's difficult to approach a hill on course straight on and you sometimes have to zig zag your way up.
The captains chair( which I asked for) is rather heavy and cumbersome to remove and replace and the armrests are only in use to lean on when your stationery.
These are not complaints but points of view that I've experienced so far. The buggy is well thought out, well put together and will serve me well over the years to come with peace of mind of the warranty you get from Jon and Matt. Well done guys and keep up the good work.

GREAT BUGGY AND SERVICE
I recently purchased a new buggy from Bugg-Ease. It was delivered on time and to my golf club as requested. Assembly was simple and only took a few minutes. It came complete with all necessary paperwork and instructions.
I have used the buggy a number of times. It's easy to use, comfortable and the battery will last 36+holes.
Look no further for a buggy, this is the one to buy.

My husband Bought a buggy from this company and is very happy with it.
Had a couple of hiccups but they have been sorted out quickly and easily.
Matts communication has been spot on, emails have been responded to quickly.
The buggy itself is easy to use, easy to take apart and reassemble for transport purposes.
Would definitely recommend them.

I needed a couple of parts for my buggy , called Bugg _eze , parts were in the post within a couple of days, no charge
A pleasure to deal with
Best wishes from Tony L, London

Fantastic service from a fantastic company. Nothing is too much trouble for them. I had dealings with both directors (Jonathan and Matt)..and they were both excellent. Had some “crossed wires” initially, but after a quick phone call this was all sorted out and I ended up buying a new buggy which was delivered two days later - to Scotland !!! I would thoroughly recommend Bugg-Ease to anyone considering a single seat drive on buggy.

I thought my love of golf for over 60 years had come to an end due to knee and hip replacements but I then discovered Bugg- ease single ride buggy. I can’t fault the after service, I am now on my second buggy thanks to the part exchange scheme, I highly recommend Bugg-ease a dedicated team who are very “Wilco” and bend over backwards to get one back on the golf course with their easy to operate buggy.

HI all of the posted reviews are true, i part exchanged a three wheel type buggy, and jon and matt could not have been more helpful in securing my new buggy , they are both, agreeable gentlemen, and do what they promise to do with no fuss whatsoever, i cannot speak highly enough of their product, and would URGE anyone considering purchasing a golf buggy to look no further than BUGG-EASE ,.

I recently bought a Bugg-Ease buggy and I'm really pleased with it. It's very well engineered, comfortable to ride and so easy to fit into the car using the ramps. It easily negotiates lumps, bumps and slopes and has given me a new lease of life on the golf course. The staff were really friendly and helpful. I went to Glasgow for a demonstration including them fitting the buggy in our Fiesta- nothing was too much trouble for them. I was so impressed I ordered a buggy that day and it was delivered 2 days later. Great Buggy, great service.

From initial contact to picking up the buggy communications were excellent. The buggy made its inaugural appearance today and is perfect, delighted with the performance and comfort so looking forward to my next trip out. I have no hesitation in recommending Bugg-ease.

I've had a new knew and it isn't as good as the surgeon said it would be! After three and a half years of struggling with it, it became obvious that I either give up golf ( and I have been playing since I was 13 years old) or I buy a one man golf buggy and see how it goes. Do not look any further than Bugg-Ease because you will be wasting your time. They are efficient, helpful and the price is lower than most. I did my first 18 holes yesterday on a hilly course and used one bar of power and very little personal energy. I am 77 years old and will now be able to play into my eighties with this very smart machine

I purchased a reconditioned Bugg ease delivered on 16 th May and couldn't be happier. I haven't played 36 yet but 27 on an up and down course was easily handled. Communications were as good as everyone says. It's easy in and out the car I remove seat and battery drop handle bars down and push up the ramps. My golf also seems to have improved long may that last. Would thoroughly recommend this buggy and the business that they operate.

Just got my new buggy from these guys, fast, efficient, great value for money, and first class service! Jon and Matt very helpful and gave me all the information I needed to make a decision.

Delivered my buggy to my Golf Club, took my old one away, all without the need for me to even be there!

Highly recommended.

Suffering with knee pain?? Love golf but can’t walk much??? That was me.
A visit to Jon at Bugg-Ease sorted things. Test drove both styles. Went for the steering wheel one. Took it home in back of the car due to it being able to separate into sections. Easy to reassemble. Great battery.
A mile drive to club. 18 holes on hillyish course. Drive back. 50% battery still left.
Lovely to drive. Stable and comfy. No problem on any hills.
Great customer service. Always prompt replies. And a good price. Would absolutely thoroughly recommend.

We purchased a buggy from Jon at Bugg-ease a few weeks back and decided to wait until the weather allowed it to be tried out before putting a review up. The customer service we received prior to even purchasing the buggy was excellent. I made a number of phone calls and was never made to feel I was wasting their time. First time out this morning and the buggy performed fantastic I played 9 holes and felt like I could have kept going. Previously I struggled to play five or six holes due to a very painful ankle at most and felt like I had played a full round. Thank you Jon you have allowed me to continue to play the game I love

Purchased a buggy in September last year. Unfortunately due to the wet weather my golf course has basically been closed to buggies from October to now which means I have not been able to try out my buggy. As I was worried about my warranty time I have lost.But after calling the company I was assured that they will extend my warranty so I don’t lose any cover.

Excellent service
Received buggie and tried out before purchasing great service

Good old-fashioned customer service is what Bugg-Ease is all about . . . . . and what a lesson to be learned from them! As owners of a small business needing the help of many kinds of service providers, on a daily basis, we wanted to especially laud the service we have received from Bugg-Ease, especially Matt. Exceptional product aside ( a terrific golf cart that husband's mates are now all saving up to buy, too), the efforts Matt extended to provide a bit of touch up paint to cover a self-induced scratch on the paintwork are a shining example of how to provide good customer service. I suppose the excellence of production and exemplary service are both a product of an over-arching culture of highest standards that involves attention to each and every detail. Thank you!

Jon and Matt are thoroughly professional and so.friendly to deal.with .The bug ease buggy is very easy to handle and looks so good it is a product they should be justifiably proud of and that is praise indeed from a powacaddy now

elecktracart customer for 16 years !

Simply excellent service and product. I agree with the comments from the 3 previous reviewers on this site.

I purchased a Bugg Ease on the 4th of January 2024, I found my experience in dealing with the two representatives to be so extremely informative, helpful coupled with a wonderful personal touch. My course in Kilmarnock is a undulating course with their very stiff slopes, the buggy took these with ease and comfort and I felt safe at all times. It is three years since I played golf due to two extremely bad hips ( two operations on on and severe arthritis in the other) to date I have played four 18 holes, it would have been more but adverse weather conditions closed the course. The latter was played in minus four temperature and the buggy sailed through it. It has also gave me a lifeline to get out in the fresh air and enjoy the company of other golfers. My thanks to the team at Bugg Ease