I had a frustrating experience in one of the NYC stores which culminated in me having to email Buck masons CS team. Romeo complete turned my experience around from awful, to some of the best customer... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I'll be honest, I came into this frustrated. My email had gone unanswered, and I spent about 20 minutes on hold, so I was already pretty irritated by the time someone picked up. But the agent wh... Vis mer
Terrible customer service. I made a return and did not receive a refund, despite them having received it weeks ago. I have contacted them 3X already and they don’t even have the decency to respond. I... Vis mer
Buck mason issued the return slip and then soon after it said I’m unable to return. They sent me the wrong product. I purchased this and it said year returns and I wasn’t able to return after less th... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Buck Mason is a Los Angeles-based menswear brand specializing in modern American classics.
Kontaktopplysninger
Venice Boulevard 580, 90291, Los Angeles, USA
- buckmason.com
3,3
Middels
26 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Check twice if your looking for "American-made"
Found a much-coveted indigo-dyed t-shirt on the BM site. I like quality takes on classic jeans and t's made in America, which I thought was what BM was all about.
When I received the item, the label said "Made in China". Bitterly disappointed.
11. september 2020
Anmeldelse skrevet uten oppfordring
Great tees and shirts, modern retro style
I saw them on Shart Tank, they did not get a deal. I checked the site and style and love the rugged, retro design. I think I have bought well over 50 tees, shirts and stuff. The tees are the best, love them. they are not cheap and they have an annoying tag inside the back of the tees that is irritating but the look is a killer
7. august 2020
Anmeldelse skrevet uten oppfordring
Good products online customer svc is crap
Good products, decent. Some are 'now made in China' so depending on your stance on that, proceed with caution. The only caveat is the hipsters with attitude that run their customer service portal. We were told that "looking at your history of returning items, perhaps you can use one of our stylists to help you?" seriously? we only returned three items after spending much money. Curt and accusatory and surly attitude. Terrible online customer care but excellent clothing. Perhaps shop in person rather than deal with those sad little angry people in the online customer service portal.
2. august 2020
Anmeldelse skrevet uten oppfordring
Will definitely buy again
I ordered several shirts in several styles to see which ones I like best. I ended up needing one size larger so I returned my whole order and my refund was processed quickly. All the shirts were great quality and fit great, I just wanted to size up to account for any possible shrinking in the dry. Will be reordering my shirts again soon.
8. juli 2020
Anmeldelse skrevet uten oppfordring
Great quality t shirts that fit well
Great quality t shirts that fit well, wash well, and will last a long time. I've been searching for something like this for a long time.
And, quick shipping, responsive to emails.
All around excellent experience.
1. mai 2020
Anmeldelse skrevet uten oppfordring
Everything I ever ordered from them was…
Everything I ever ordered from them was stylish and to the point anyway, I am totally surprised that not even one single man leave here any review. They are just fantastic and do have many positive reviews over the web, I hope you will agree.
29. februar 2020
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.