Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... Vis mer
Selskapet har svart
Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... Vis mer
Selskapet har svart
The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Your single hub for all your insurance need. Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.
Kontaktopplysninger
8 COMMONWEALTH LANE, 04-02, 149555, Singapore, Singapore
- support@bubblegum.co
- bubblegum.co
Good and easy to understand
Good and easy to understand. Submitting the application was smooth
30. mai 2023
Svar fra Bubblegum
Hi JC,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy of use the system
The ease of the system, rate of the policy insurance and coverage premuim are highlighted as well
3. mai 2023
Svar fra Bubblegum
Hi Juls,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to purchase online
Easy to purchase but didn't receive policy documents showing the coverage in details which should be incl.
30. mai 2023
Svar fra Bubblegum
Hi J Lee,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please send an email to support@bubblegum.co and we can assist you on the policy document by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
Non-existent support once sale was completed
In order to add a named driver, I was told to submit the details via WhatsApp to the agent after purchasing the car insurance. Asked for a straight-through way to do this via the system as it concerns personal data, but all I got was no-response after this sale closed. Buyer beware - it’s early days and I’ve already experienced being ghosted once the sale is done. Lousy customer service on MoneySmart’s side… don’t think you can trust them to handle the customer support. They’re just in for the agent commission.
11. mai 2023
Svar fra Bubblegum
Hi SL,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
after 2 weeks still have not receive my…
after 2 weeks still have not receive my policy docs
27. april 2023
Svar fra Bubblegum
Hi,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
Svar fra Bubblegum
Hi Izam,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy completion of form
15. mai 2023
Svar fra Bubblegum
Hi Mala,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Svar fra Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Convenient and save time
Buying insurance online save time and money, the only disadvantage is no one will answer your enquiries if in doubt.
15. mai 2023
Svar fra Bubblegum
Hi Tan,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please reach out to us if you need any help. We are here to help.
Regards,
Bubblegum Customer Support
2 faces of Bubblegum - the good, the bad and the ugly
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no response from the same agent, sad! Perhaps a gimmick, cheat or empty promise - care to enlighten, Bubblegum!
Addendum:
The agent replied to me after the feedback. And to conclude: It's real! It's not a gimmick after all
13. mai 2023
Svar fra Bubblegum
Hi Desmond,
We’re really grateful and appreciate you taking the time to share your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co with any further comments, concerns, or suggestions you wish to share as we will strive to provide you with better service in the future.
Regards,
Bubblegum Customer Support
Svar fra Bubblegum
Hi Hajrah,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Excellent Customer Service
Was in doubt on certain matters so decided to whatsapp them. Wow they replied quite fast and cleared our doubts with references to their documents.
Great
13. mai 2023
Svar fra Bubblegum
Hi Calvin B,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to apply
26. april 2023
Svar fra Bubblegum
Hi Peter,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Staff Services And Good Value
17. mai 2023
Svar fra Bubblegum
Hi Jack,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Very easy to renew insurance.
Easy and straightforward when buying the insurance through the website. I can easily compare and decide the different plans for car insurance.
12. mai 2023
Svar fra Bubblegum
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Very good and fuss free
Very good and fuss free, experience buying car insurance from bubblegum. It is cheaper than most insurance companies too. It remains to be seen if claims are good too.
4. mai 2023
Svar fra Bubblegum
Hi Yao Zhong Teo,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
User friendly app
User friendly app. Most info auto populate with Singpass log in. Can further improve with more discounts, better deals and giveaways
11. mai 2023
Svar fra Bubblegum
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Easy to buy with good coverage
Easy to buy with good coverage
Very easy to buy and comes with quite a comprehensive coverage
10. mai 2023
Svar fra Bubblegum
Hi Manish Singh,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Cheap coverage with promo code plus…
Cheap coverage with promo code plus free servicing at partner workshop.
11. mai 2023
Svar fra Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Very easy to use
11. mai 2023
Svar fra Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.