Bs Security Anmeldelser 130

DO NOT USE THIS COMPANY!! And if you do, when you inevitably get ripped off fight back! I foolishly used them for their locksmith services, and got charged 4x the going rate. The “technician” also proposed leaving my door unable to close let alone lock for up to five days! I gathered evidence, threatened legal action, and after standing firm received a refund. DO NOT LET THEM BULLY YOU! They will fold when faced with legal action

DO NOT USE THIS COMPANY. I'm taking action and reporting. I just had a lock changed booked through Freedom Lock Bishopston in Bristol. The receipt is from BS Security Maintenance Limited with a London number that I just called and the company is registered in London and not under security. I was calling to complain that I'd just been fleeced on the lock having tried to call the Bristol number the repeatedly now gets cut. I asked who they are and told a subcontractor to freedom lock when they're busy. The person on the phone sounds the same. I cannot find a registered company for Freedom Lock. I only needed the barrel changed, I was told an engineer would call to advise. I'd bought an entirely new lock myself which was then the wrong size and not needed and they didn't stock Yale - on the phone I was told that they did and they charged £2 more for the entire lock so order myself. The barrel that costs max £12 incl VAT was charged at £45 + VAT Which I'd already challenged when the guy was here. I nearly stopped the guy from starting work he was already making excuses about not being able to come back if I got the correct lock and something seemed off when I said someone hadn't called me.

A representative arrived from this company taking advantage of my mistake after I thought I had phoned a trusted local trader. He charged us £654 for supplying and fitting a lock which I later found out to be available for £38,00 on line. He broke our window (vehemently denying responsibility) and then under pressure knocked £200 off his so called bill. Don’t use this company! They are complete fraudsters.

The costs were astronomical, they take advantage of people who usually desperate. AVOID, AVOID at all costs as you will be scammed into paying a ridiculous amount for a relatively quick job. We got stunned for over £1000!

If you are reading this after you've been ripped off contact citizens advice/trading standards. Bogdan is a scammer

ROGUE TRADERS - DO NOT USE THEM.
Unfortunately my 89 year old mother in law called them out to her flat when the lock wouldn’t work. The locksmith was quick to arrive but then fleeced her for £450 by drilling out the lock. Charged £130 to fit a new lock which was provided by the building manager. Absolutely disgusting that they call themselves professional!

Same as others. They just insist on drilling and spoiling the lock and door without thinking about any solutions

I was saying there is key there on otherside of window. Can you just pull it and they deny.

I then did it myself and ended paying calling charges

I was impressed with how quickly they came after I locked myself out of the house and they did a good job, I thought, until I saw the bill. £622 when my insurance company's emergency locksmith would have done it for £250. Why did they give me no option for the replacement lock but just install the most expensive? I wouldn't use them again.

Complete crooks. Despite telling us on the phone they wouldn’t need to damage the lock, they drilled it out before we could even discuss it and then tried to charge £200 for a replacement. I bought a new one for £18 the next day at a locksmith. Never use these guys.

Awful experience with this company overcharging for works above what was carried out then demanding payment

crooks - online quote 46, spent 10 minutes at my home and charged me £312 - could have done a better job myself - -Ive been fleeced by a Romanian Gangster

This company is a fraud and don’t know how to do a simple job. Tell you it is £45 charge, knowing that you are desperate and need to get into you property and then hit you with other charges. When the guy turned up he couldn’t use the plastic card that all my previous locksmiths have used to gain entry. He said he has to drill the lock and replace it, what I wasn’t told was that there was a £39 charge extra for callout!. Then they hit me with a further £50 charge for lock replacement. Do not use this company I learn’t the hard way and only paid because of my mental health issues, I am in touch with my bank to get my excessive money paid.

Called out to pick a letterbox at my flat where I had lost the keys. Said couldn't be picked and need to drill it out. Said I can do that myself as Im a tradesman with drills and bits. £54 call out, spoke to the lad for about 2-3 min. Sent a link via mobile to pay, each time i try and pay the link doesn't work.
I happend to bump into a proper locksmith who was doing work elsewhere in the flat complex about a week later, and he picked it in 30 seconds, no charge! He said if I was to try and drill it out, then I would never be able to get the lock out as it would ruin the pins inside.
Still not been able to pay for the original call out, BTW.

Appalling service. Engineer was a complete misogynist. Would only talk to men and ignored women, even though it was the woman's house. Charged a fortune for an emergency callout, plus labour and parts. I agree with all the other negative comments. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!!!!!!!

I wasn’t at home and my wife couldn’t lock the door so called this company out in a bit of a panic. I arrived home in the meantime, took the lock off of the door myself and located the problem. I didn’t cancel the call out as I thought that would be unfair and I assumed that they would carry the parts to rectify the problem. When the engineer arrived, he looked at the lock and said that the whole assembly would need replacing at a cost of £450. I said that I wouldn’t be doing that so the engineer charged me for the emergency call out (£106.80) and left. I obtained the necessary part from Toolstation at a cost of £27.98 and fitted it in less than half an hour. I appreciate that we have to pay for the engineer’s expertise in these situations but I feel that this level of mark-up is totally unacceptable. Unfortunately we didn’t look at the Trustpilot reviews before contacting this company. Looking through the other reviews, I totally agree, this company should be avoided.

Do NOT be scammed by this company. I feel an idiot. Would rate 0 if I could. They turned up and bullied my daughter into paying over £100 for an emergency call out and they did not even fix the lock. Disgusted by how they operate. Avoid at all costs.

Avoid at all costs, I called these guys out on accident mistaking them for the usual company I would go to. They were advertising as LRS but all documents was for bssecurity so beware. £450 for a door mechanism which had me suspicious, but then said £550 ontop for labour which we could have had a new door for, when challanged him on this he started presuring us with fear tactics. In short we got rid of him and got a replacement mechanism from a door company near by for £60 cheaper then the £1000 they wanted.

Do not use the company. After being locked out they quickly suggested drilling through the door with minimal effort otherwise. After refusing this, I went with another locksmith. They spent about an hour breaking through the lock another way and going around the door without damaging it. The issue would NOT have been solved by them drilling which would have voided the fire door and required a much more expensive replacement of the door itself.

The name fits this company perfectly - absolute BS. Didnt try to open the door just insisted it needed replacing despite my keys being in the house. I was quoted £200 before he started the job, but the total was £480 - avoid.

I was told the locksmith would arrive within 30 minutes, but it took an hour and a half for them to get to me. Once here, I was told the door couldn’t be unlocked without drilling it, which seemed excessive. The prices were extremely high, and I left feeling completely overcharged and taken advantage of. Customer service was poor, and the locksmith was quite pushy — wouldn’t take no for an answer. I wouldn’t recommend this company.