Browns Family Jewellers Anmeldelser 

Easy to use website. Very good communication. Super fast delivery. Amazing products. Highly recommend! AAA***

Very happy with my yellow gold and lab grown diamond bracelet, I chose the larger carat size and it’s beautiful. Delicate gold chain with very effective good size stones spaced around which sparkle. It is excellent value for money. The only negatives I have is I find the spring clasp a little hard to attach on to the closing ring, and I was unable to remove the additional shipping insurance charge from my order, which I didn’t want as happy with the cover provided by my Royal Mail delivery cost. But this wouldn’t affect my buying again.
The delivery was incredibly fast, I ordered the bracelet in the afternoon and it arrived the following day.
This is my second purchase from Browns Family Jewellers and I would definitely buy from them again.

Pretty, timeless bracelet, looks even better in real life. Beautifully boxed. Excellent value and loved by recipient.

Quick delivery and extremely well packaged.

Arrived when expected. Excellent packaging. Product of the first class quality advertised.

I bought a lovely gold bangle with a diamond loop closure which looks fabulous, but thx loop keeps coming undone. Luckily the bangle stays on your wrist, still annoying though

Easy to order and reasonable price and good delivery

Excellent customer service, from placing my order to receiving the item was a matter of a couple of days. The item arrived very well wrapped and in a lovely case. The wife could not be more pleased with the item. Will use again.

Great customer service and the item I ordered was beautiful

Prompt delivery.
Super ring & good value.
Would use company again.

Absolutely beautiful bracelet easy to navigate the website, message left for contact and customer service fabulous answered questions quickly.
Bracelet arrived well packaged and in perfect condition safely ⭐️⭐️⭐️⭐️⭐️

Excellent customer service , very helpful and great to be able to talk to someone rather than AI bot.
Item arrived quickly , good quality and beautifully packaged thank you!

Easy to use & delivery was straightforward

My secondhand bracelet exceeded my expectations and was a very good price. Communication throughout was actually lovely and u felt like you mattered.

Purchasing online was easy through their website.
The item I received was dispatched quickly. I bought gold birthstone earrings, they were beautifully packaged.

Good communication, quick delivery. Purchased as a gift, good quality so hopefully will be well received.

The lab-grown diamond solitaire pendant I ordered was absolutely tiny and the product specifications were misleading: Why advertise a product as a "pendant" if a chain is included and the only mention of this is embedded deep in the wordy copy rather than in the product specifications? Why not provide dimensions of the diamond if the pictures don't show how tiny it is? (Confusion could also be avoided if the chain was shown on a model, but I think then the company would find that no one would ever pay their inflated prices for such a tiny diamond; other jewellers offer better value for money and a choice of chain if a chain is included.) I complained on receiving the product and was met with a complete lack of understanding. I even explained that I had called the local branch prior to purchasing online to check if, indeed, "pendant" meant that I would have to buy a chain separately. There was no concession of wrongdoing, so I found myself in a very frustrating exchange with the assistant to whom I complained. It also cost me over £10 to return the necklace securely, so not only did my mum end up without the beautiful 80th birthday present I had planned to give her, but I also ended up out of pocket. The only thing I can praise is the fast delivery (for which, to their credit, Browns did refund me - £5 - but not for the £8 insurance). I will never shop with this jeweller again. Note that the jeweller says the chain is clearly mentioned in the description - but only if you check the arrow to continue reading said description. They say they are sorry, but they are merely protecting themselves and should be more understanding with their customers.

Thanks to the staff at the Crossgates branch of Browns today. They were very helpful as I had an issue with my gold band ring becoming too tight. They also gave me advice about bringing any old or unwanted gold jewellery into the store. It was a very pleasant experience.

Service and delivery were excellent earings are beautiful,well packaged to avoid damage .Thank you

The website was easy to use and easy to place my order.
Delivery was pretty quick,only a couple of days.
My item came in really nice presentation box,my only complaint was that the bracelet wasnt secured properly in the box so it was all scrunched up in the corner but no harm done,wont stop me from buying again