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Bromford New Homes Sales Anmeldelser 

56
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Kathryne was absolutely amazing throughout this whole experience! The support and reassurance she provided was fantastic and kept us very well informed through our buying process. Both my wife and I c... Vis mer

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Vurdert til 5 av 5 stjerner

Angie has been so helpful throughout the process. Has had amazing communication and been very accommodating with viewing our new home. As first time buyers it’s all been very daunting but Angie has ma... Vis mer

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Vurdert til 5 av 5 stjerner

Making the move from Guernsey to Winchcombe didn't go without its problems. Moving house is one of the most stressful times in life. But Tracy and Claire in the front office were very helpful and acc... Vis mer

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Vurdert til 5 av 5 stjerner

As a first-time home buyer through shared ownership, we were understandably nervous about the whole process. Kirstie was absolutely fantastic at putting our minds at ease and answering every questio... Vis mer

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Informasjon om virksomheten

  1. Boligutvikling

Om Bromford New Homes Sales

Skrevet av virksomheten

We are proud to help make the dream of homeownership a reality for many who cannot, or choose not to, purchase a home on the open market.

Our customers are our number one priority, and after asking how we could improve the home buying journey, Bromford heavily invested in systems and processes to ensure that buying a Shared Ownership home is as straightforward and stress-free as possible. From initial enquiry and affordability assessments right through to purchase and beyond, we are their every step of the way.

The Shared Ownership scheme offers a more affordable way to buy a home by allowing you to purchase a share of the home and pay rent on the remaining portion. Two key benefits of this are a smaller initial deposit and a reduced mortgage, as you only need a mortgage for the share you are purchasing.

Our customers have flourished in their homes, with many choosing to purchase additional shares over time – a process known as staircasing. This reduces the rent they pay and increases the share they own, with many eventually achieving 100% ownership and owning their home outright.

Once a customer is settled in their home, we stay in touch as much or as little as they wish. What matters most is that we are always here to support them, whether over the phone, in person through our neighbourhood coaches, or by other means.

We also provide homes on the open market, with all profits reinvested into local communities to help our customers thrive.

Whether you're taking your first step onto the property ladder, are an existing Bromford homeowner, or are seeking a fresh start, we’re here to support you on your journey. Visit www.bromfordhomes.co.uk to find out more.

Kontaktopplysninger

4,6

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TrustScore 4.5 av 5

56 anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(56)

40 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Customer Service

Daniel Chambers the sales consultant was extremely informative and took the time to explain everything about the new-build property and the shared ownership process. Daniel answered all my questions clearly and made sure I understood each stage of the purchase. His knowledge, patience, and guidance helped me feel confident and well informed throughout the process.

4. juni 2026
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We are so glad to hear that Daniel provided such clear and helpful guidance throughout your journey. We appreciate you sharing your positive experience with us and will be sure to pass it on.

Vurdert til 5 av 5 stjerner

Angie was amazing

Angie was amazing! She advocated for me every step of the way. She made sure I got into my house early and always had time for me. Can't thank her enough.

8. mai 2026
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We are so happy to hear about your positive experience with Angie. We appreciate you sharing your kind words and we will be sure to pass them on.

Vurdert til 5 av 5 stjerner

Angie was great

Angie was incredibly helpful throughout our house purchase and made the whole process feel much smoother. She was always honest, reliable, and true to her word, which gave us a lot of confidence during what can be a stressful time. We really appreciated her support, communication, and professionalism from start to finish.

20. mai 2026
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Svar fra Bromford New Homes Sales

We are so glad to hear that the support from Angie made your house purchase smoother. Your kind words mean a lot to us. Thank you for sharing your positive experience.

Vurdert til 5 av 5 stjerner

All staff are absolutely amazing

All staff are absolutely amazing, Kathryne in particular is fantastic! Full of information and clear on what’s next. Really can’t recommend these guys enough for all they’ve done for my husband and I.

20. mai 2026
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Svar fra Bromford New Homes Sales

We are so happy to hear about your positive experience with Kathryne and the rest of the team. We truly appreciate your kind words and recommendation.

Vurdert til 5 av 5 stjerner

Kathryne Sedlen Was really good helping…

Kathryne Sedlen Was really good helping use the whole way though nothing was to much trouble Kerry peeke and cath

12. mai 2026
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Svar fra Bromford New Homes Sales

We're happy to hear that Kathryn provided such helpful support. It's great to know that their dedication made your experience so positive.

Vurdert til 5 av 5 stjerner

Amazing

Tom had been amazing throughout our journey buying our first home! Bromford have been very reassuring and helpful throughout the whole process. Tom has been exceptionally lovely and helpful! Thank you Tom for making this milestone much easier

28. april 2026
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Svar fra Bromford New Homes Sales

Hi Fern, We're so happy to hear that your first home-buying experience was amazing! We're glad that our team was reassuring and helpful, making this milestone easier for you. Thank you for your positive feedback about Tom, I will make sure he knows how wonderful he is!

Vurdert til 5 av 5 stjerner

Great experience dealing with Bromford…

Great experience dealing with Bromford homes, clear and concise with the whole process and Daniel has been great with helping us as first time buyers

24. april 2026
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Svar fra Bromford New Homes Sales

We're happy to hear that you had a great experience with our team. It's wonderful that the process was clear and concise for you, and we appreciate your kind words about the assistance you received as first-time buyers. We will be sure to pass on your kind words to Daniel.

Vurdert til 5 av 5 stjerner

Tom at the Great Oldbury development…

Tom at the Great Oldbury development was great. It’s been really straightforward as a single first time buyer. The process has been made clear for me and Ive felt supported throughout.

2. april 2026
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Svar fra Bromford New Homes Sales

We’re so glad Tom was able to make the process clear and stress-free for you. Thank you for we’ll make sure Tom sees your lovely feedback.

Vurdert til 5 av 5 stjerner

Couldn’t fault it

Couldn’t fault it - as a first time buyer the entire experience is naturally nervewracking but Tom at Bromford was incredible every step of the way - answered any questions, had no issues and was so welcoming!

8. april 2026
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Svar fra Bromford New Homes Sales

Thank you for sharing your experience. Buying a first home is a huge journey, and we’re proud of Tom for providing such incredible support every step of the way. I will be sure to pass your kind words on to him.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service, clear communication and a personal touch that made us always feel like a valued customer. Thank you very much.

25. mars 2026
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Svar fra Bromford New Homes Sales

Hi Steve, this is absolutely fantastic hear. Thank you for sharing your experience.

Vurdert til 4 av 5 stjerner

good experience

The staff is very helpful and keep me updated on any development of my purchase

14. mars 2026
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Svar fra Bromford New Homes Sales

Thanks for your positive review. Please let us know if there is anything different we could have done to get that extra star.

Vurdert til 5 av 5 stjerner

Fantastic experience!

My experience with Tom was fantastic from start to finish. He was incredibly positive, informative, and always quick to respond to my questions and queries. This meant a lot to me, especially as someone with ADHD who can easily forget things, but Tom always made sure I stayed informed throughout the process.
Everyone he connected me with was also very patient and helpful, which made a huge difference. As a vulnerable adult with ADHD going through a divorce, I truly felt seen, supported, and well taken care of during the process of purchasing my property.
Tom has such a lovely, positive energy — he’s the kind of person you can easily chat to about anything. I’m incredibly grateful that I was guided through this experience by someone so kind and professional.
I would highly recommend Bromford and Tom’s expertise and friendly approach to anyone looking to move. People often say that moving is one of the most stressful things we do as adults, but Tom made the whole process feel smooth, easy, and surprisingly quick.
I’m genuinely impressed with the level of service I received — always delivered with a smile and a kind word.

29. oktober 2025
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Svar fra Bromford New Homes Sales

Hi Anna, your experience with Tom is great to read, and sounds like him through and through.

We are sorry to read about your divorce, but it sounds like your experience is a positive step in the right direction :)

We will be sure to pass on this review to Tom.

Thanks - Bromford

Vurdert til 5 av 5 stjerner

Bromford Housing

Kistie has been amazing.
She has explained everything clearly, easily contactable and quick to reply. Excited for my new home. Thank you!

20. februar 2026
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Svar fra Bromford New Homes Sales

Thank you so much for the kind words! We are thrilled to hear that Kristie explained everything clearly. Clear communication is something we pride ourselves on, and we’ll be sure to pass your thanks along to her. Congratulations on your new home—we’re just as excited for you!

Vurdert til 5 av 5 stjerner

Harj

Harj, good man to deal with

14. februar 2026
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Svar fra Bromford New Homes Sales

This is great to hear Paul. We agree, Harj is a good man indeed. We will pass on your kind words to him.

Vurdert til 1 av 5 stjerner

BROMFORD COMPLAINTS RESPONSE

Live in a block of 6 flats. 1 door entry. Intercom to let visitors in. Took 3 visits from boc to replace key fob box which was not taking enough electricity to let us open main door. I was even woken by my neighbour 5am on a Sunday to let him in. Now since September I been asking boc to fix my intercom as when u press to let someone in u can’t hear over the scratching noise. 2 weeks ago I rang & complained daily. Last operator fran said I never passed security questions. ???? I’ve put in 2 complaints . Was told tell our coach… done that. Who ever is his supervisor obviously no ideal what to do because he then told me he reported it. Still not done then he told me put a complaint in. This is a security issue. I no longer feel safe in my own home. & it seems any messaging to Bromford has no effect. Boc say they had no repair numbers & bromford’s end say it’s been reported. 🤔😡

4. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bromford New Homes Sales

Hi Jill, sorry to hear of the issues you are having. If you can please email: marketing.team@bromford.co.uk and I pass this over to the correct team for you.

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