Never received the items ordered, nobody answers in the number given, and the automated chat says I need to contact customer care, which must be a fake number because it rings, rings, but no one pick... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I'm happy with the production, I just didn't like the delivery, they didn't deliver on the day of the marking, I had to call 3 times, I didn't know he would want extra money for a $ 21.73 extra duty,... Vis mer
Hi. Thank you for my oreder #089622, I love BRAE very much, best hair products forever. Could you check, please, my delivery was without home delivery (to my door)? Because I was at home a... Vis mer
I received my purchases well maintained in a box, unfortunately one of them was leaking and for the price I paid, that’s bad. I wish the price was a bit more reasonable but other than that. I liked my... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
BRK Hair is an online store for hair products, which is focused on hair straightening, providing the international consumers with the very best.
Kontaktopplysninger
201 S. Biscayne Blvd, Suite 1200, 33131, Miami, USA
- +18662452707
- info@brkhair.com
- brkhair.com
3,9
Bra
78 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I didn't get the product i ordered but…
I didn't get the product i ordered but costumer service is great.
20. februar 2026
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I still have not received my order
I still have not received my order. I have emailed and called several times and still have not heard from them.
Very disappointed.
15. desember 2025
Svar fra BRK Hair
Hello Maria Kulikoff,
We have already contacted you directly and explained the situation. Due to the end-of-year period, there have been some operational delays, but your delivery will be made and we are closely monitoring the process to ensure completion as soon as possible.
We appreciate your understanding and remain at your disposal.
Pamela A.
The ordering process was easy
The ordering process was easy, the product was received as advertised and I love the product!
11. desember 2025
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I really like because it’s very…trustworthy
I really like because it’s very protected the products and arrive on time!
13. november 2025
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Svar fra BRK Hair
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔.
I am at your disposal to answer any questions you may have!
Sincerely,
Pamela A.
I can not give any star because I…
I can not give any star because I didn’t receive my order, I just received empty box. I am waiting refund
13. oktober 2025
Svar fra BRK Hair
Hello, we are very sorry for what happened. We have already contacted you via WhatsApp and are investigating what happened to your order. Rest assured, we are handling your case in the best way possible and will do our best to resolve it quickly.
We appreciate your understanding and are available for any additional questions.
Wanessa B.
My purchase was delivery safety
My purchase was delivery safety, everything I received were ok. And for me has been a good experience .
7. oktober 2025
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Squedulle to be arrive home in one week
Deleted inspections caused delays for 2 week. Finally til personal saids that is clear from inspections, hopefully I will get all my
31. oktober 2025
Svar fra BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
Svar fra BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
Eu ainda não recebi meu produto
Eu ainda não recebi meu produto. Tem quase um mês e nada
27. september 2025
Svar fra BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
I found the hair products that I could…
I found the hair products that I could not find in Amazon here and I have received them in good packaging (No leaks).
30. august 2025
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Wanessa B.
Very happy
Although I am far away in Seattle,
Washington USA, my product came quickly and was packaged securely.
1. mai 2025
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Excelente experiência com a empresa
Excelente experiência com a empresa.
Produto veio em tempo bom, bem embalado.
23. april 2025
Svar fra BRK Hair
Prezado cliente,
Ficamos muito felizes que você esteja satisfeito! Sua satisfação é nosso principal objetivo!
Obrigado por escolher nossa empresa ❤✔
Estou sempre à sua disposição para esclarecer quaisquer dúvidas!
Com os melhores cumprimentos,
Pamela A.
Worst service ever. Stay away from the store.
This is the worst service I have ever received. The delivery date was supposed to be April 11 and I didn’t get it until April 18. I sent numerous emails, and called multiple times and never heard back from customer service. I will never order again from the store.
28. mars 2025
Svar fra BRK Hair
Hello, how are you?
We've seen that your package was delivered on April 16th.
We're very sorry for the delay, which was due to issues with our supplier.
If you need any support or have any questions, we are always available. You can contact us using the details available on our website.
We look forward to hearing from you.
Pamela A.
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Review
I found you on the Internet. Fast delivery, everything is as clear and convenient as possible
23. februar 2025
Svar fra BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Svar fra BRK Hair
Caro cliente,
Ficamos muito felizes em saber que você está satisfeito(a)! A sua satisfação é o nosso principal objetivo!
Obrigado por escolher a nossa empresa ❤✔
Estou sempre à disposição para esclarecer qualquer dúvida!
Atenciosamente,
Pamela A.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.