British Homesellers Anmeldelser 

496
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Really happy with the service from British Homesellers. The whole process has been so easy and straightforward. Everyone has been really supportive, communication has been great, and they’ve always be... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we ar... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

496 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(496)

62 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I purchased a property through British…

I purchased a property through British home sellers who where great throughout the process.
I found that purchasing my first home was really straight forward and stress free and the service at British home sellers was outstanding.
Thank you

21. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding experience!

We purchased our property through British Home Sellers who were outstanding throughout. Charles went above and beyond to help with communication and coordination throughout the chain. I honestly believe if Charles wasn't involved, it may have not had a happy ending! He was always reachable even outside of work ours and Charles is an absolute asset to the business. We would definitely use British Home Sellers on our next move.

25. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Beware!! Over promised, under delivered & broke terms of contract

Slick marketing by employees who sound professional & are very convincing. However, didn’t get a single viewing on our property in the 3 months with them. Had viewings with the agents we were with before these for a shorter time. Very disappointing.
We received a weekly ‘update’ from our assigned agent, mainly advising how many views we’d had online. (Information you can get from other sites). Surprise surprise their only tool to generate more interest was to reduce the price, just like any estate agent!
Worst of all, after giving 30 days notice, as in their terms of contract, we returned from a trip away on 23/12 to discover our property hadn’t been removed from the market. Despite emails & phone calls there was no reply from them as they had finished for Christmas. No doubt their excuse. What would have happened if we had broken the terms of the contract with them??!!
There are no ‘investors’ and this is just an estate agent by another name charging much higher fees.
Do yourself a favour and read the reviews carefully (the good ones are mainly buyers or people who’ve left them soon after initial contact with the company) then save yourself time & money & take your business to a local agent.

28. desember 2022
Logoen til British Homesellers

Svar fra British Homesellers

Dear Monica,
Thank you for your review and apologies for your experience.
Looking on the system I can see my colleague has now resolved this for you yesterday. We are sorry for the delay on this, despite the Christmas period, we should of ensured this happened for you.
We care about providing results & importantly offering a great service and we are sorry we have fallen short. We struggled to get the expected results in this case and we are sorry for this.
We wish you the very best in selling,
Kind regards,
The British Homesellers Team

Vurdert til 5 av 5 stjerner

Shout out to Alex for being Client First at all times

As a buyer the best part of the experience was dealing with Alex during the offer stage. He offered great guidance and advice and I felt like he treated both myself and the vendor as his customers. He was also helpful when I had queries and either answered them or pointed me in the right direction.

1. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good experience

Overall a smooth experience of purchasing a property and we had no issues. Charles in particular was helpful, professional and always polite. Thank you.

22. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service, great communication. Thanks Alex

British homesellers ensured my purchase went through very smoothly, and even when on the otherside of the world, was always kept well informed with the latest updates. Alex was brilliant and couldn't recommend enough, always happy to help, and always went the extra mile in regards to being the bridge between both solicitors. Thanks a lot for making the purchase as smooth as it was, during some difficult days haha.

11. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Helpful and supportive

I’ve found BHS to be very helpful and supportive in the process of facilitating the transactions of an otherwise stressful property chain I was in due to my side of the deal with my property buyers and solicitors. I’m particularly grateful to Alex and Charles for their perseverance, patience and effective communications. They were truly professional and understanding with a friendly approach. I would especially like to mention how Charles went out of his way to sort out a last-minute glitch on the completion day. Thank you, Charles. And many thanks to Alex and all BHS team.
Highly recommended.

12. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Great service , all ran smoothly, all staff i spoke to over the phone were polite and officiant , would definitely recommend

30. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don't bother find a reputable local estate agent

Don't bother, they are no better than a local estate agent. Firstly they offer you 85% of your house price. Tell you that they have a portfolio of investors, that they can sell your house in a month for what seems like a great price, or buy it from you for an even better price, or put you up for sale for another great price but just as an estate agent would. Then you are hassled for a 25.00 deposit from their solicitors for a house that they haven't even got on the market. It then takes them 10 days to finally get the house to go live on the same websites that other estate agents use, with absolutely appalling quality photos. So bad in colour it's embarrassing. Then you sit and wait for all these promises they give you. Investors don't materialise, neither do the viewings (which you have to do yourself) we had 1 in the time on with them. Then when you ask for the cash offer price, surprise surprise its nothing like 85% of the market value. We never found out the actual price as they were so cagey they never formally came back with the offer. Except we were told it was considerably less than the 318K they offered via a letter which they had the gall to send us. Then we were offered what they call an auction style format, which it isn't its just offering at a lower price with offers over supposedly to drum up business. Then if you ask for the cash offer each time you reduce it they then reduce the cash price. That doesn't work either, so then what they do is have the cheek to expect you to reduce it by 75k to sell it. Give them a wide berth, they don't give you anywhere near the cash price they offer, their pictures are poor, their service isn't great and they just tell you BS to get you to sign up knowing full well they won't sell your house for the price they say they can sell it for. If they don't get any interest, you go to the bottom of the pile and they lose interest.

British Homesellers look harder it only went off the market with you yesterday

2. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til British Homesellers

Svar fra British Homesellers

Dear Debbie,
Thank you for your review and apologies for your experience.
Thank you for providing further information through Trustpilot. It has allowed us to identify the property and look into this properly.
We are sorry we failed to generate a result. Occasionally we struggle to get the response from buyers we expect, and this was one of those occasions.
Most importantly, we’re sorry we fell short on communication. Through the process we where upfront the cash route would always be lower than the prices you wanted, which is why we agreed and focused on strategies that targeted on drawing individual buyers to purchase at higher prices. Frustratingly in this instance it didn’t work and buyers chose not to purchase.
We are sincerely sorry and wish you the very best in selling.
Kindest regards,
The British Homesellers Team

Vurdert til 1 av 5 stjerner

What can I say they said all the right…

What can I say they said all the right things to begin with. Then they ring you all the time till you agree to sell through them ,then when ever I rang up ,no floor plan till I rang and asked why then it magically appeared, never answers phone never rings back about updates , if you ring the central office he is always there and free to tell you nothing wasted three months of my life couldn’t wait to get away from them , absolute rubbish and lies from the start. all names have been removed to stop trustpilot removing my true account as asked by British home sellers

15. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til British Homesellers

Svar fra British Homesellers

Thank you for your review and apologies for your experience.

I can assure you we do not 'lie'. Property is not an exact science and we always set sincere expectations. Although we achieve results in the vast majority of instances. In rare cases we fail. We clearly got it wrong in this case and are investigating what went wrong to improve how we work.

We wish you the very best in selling your property.

Kind regards,
British Homesellers

Vurdert til 5 av 5 stjerner

Efficient and profesional Service .I…

Efficient and profesional Service .I recently purchased first home through British Homesellers .A very profesional approach from start to finish.They are a credit to the company British Homesellers come high recomended

4. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Supportive & committed company…

I bought an apt that was sold by British Homesellers and I was very impressed by their commitment to the task! They communicated clearly with me as the buyer and were supportive and involved in the whole process.

17. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great communication- a pleasure to deal with!

From the initial viewing to completion British Homesellers made buying a house look easy. Charles in a particular was very reassuring and professional throughout. I felt all my questions were answered before I had even asked them! Definitely recommend.

17. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professional and attentive service

Very personal and attentive service. Calls were always returned, emails replied to, and I felt the overall service was professional and provided by knopeledgeable people.

11. november 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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