Such a warm welcome from Emma at the wilmslow store. The quality of the products is evident to see and this is what swayed our decision to purchase from Bridgman. Emma really knows the products and he... Vis mer
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Having seen the range of garden furniture online, we visited the store in Tunbridge Wells. Although we were limited for time, Sian-Louise took time out to provide us with alternatives from the Mayfair... Vis mer
Lovely piece of furniture, Sudbury armchair, with a good number of fabric choices. Paul, the sales rep, engaged in a friendly way and was helpful through the discussion and purchase process.
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Harry was knowledgeable and engaging. He demonstrated the furniture I bought and had detailed understanding of what I needed and the most suitable product to consider. The payment was straightforward... Vis mer
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Informasjon om virksomheten
Om Bridgman Luxury Furniture
Skrevet av virksomheten
The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture.
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Bridgman Luxury Home & Garden Furniture
Skrevet av virksomheten
- Family Run Business for Over 40 Years
- Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
- The UK's Only Fully Waterproof Cushions
- With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
- Extended Guarantees & Fast Delivery
- With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!
Fast, Free Delivery & 30 Day Money Back Guarantee
Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.
Kontaktopplysninger
88 Lockfield Avenue, EN3 7PX, Enfield, Storbritannia
- 0208 804 7474
- sales@bridgman.co.uk
- bridgman.co.uk
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Awful customer service
I bought a £2600 daybed from the website 9 days ago. I get an email this morning saying "it's not in stock, but we have a damaged ex-display model available with a £200 discount, but there are no warranties or refunds".
No customer in their right mind would accept this. It is terrible customer service, and is a terrible offer for an expensive item. Very poor indeed.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Hi Tim,
Thank you for your feedback, and we’re very sorry for the frustration and inconvenience this situation has caused.
We did attempt to contact you last week regarding the stock issue; however, due to a technical problem on our end, our emails were unfortunately not being sent. This was only resolved recently, which is why you received the update later than intended. We completely understand how disappointing this must have been.
As the daybed available was an ex-display model, it would not have come with a warranty, and while we offered a £300 partial refund to reflect the imperfections, we were unfortunately unable to meet your request for a 50% discount, and we appreciate that this was not suitable for you.
Your order has now been fully refunded, and you should receive this within 3–5 working days.
Once again, please accept our sincere apologies for the inconvenience caused, and thank you for bringing this to our attention.
Warm wishes from The Bridgman Team.
My order has been completed
My order has not been completed and I've been unable to get a delivery date. Waiting for over a week for an update.
Final part of order satisfactorily delivered on 15th April. Apart from the lack of delivery schedule update, I'm happy with the product and service.
28. mars 2026
Svar fra Bridgman Luxury Furniture
Hello Edward,
Thank you for your feedback, and we’re very sorry for the delay and lack of communication you experienced.
At the time of your order, the parasol was on pre-order, which meant we were unable to complete the shipment straight away. We completely understand how frustrating the wait must have been, especially without a clear delivery date.
We did respond to your email on Monday to confirm that your parasol would be delivered today via FedEx, and we hope it has now arrived safely.
Thank you for your patience, and please don’t hesitate to get in touch if there’s anything further we can assist you with.
Warm wishes from The Bridgman Team.
Exceptional Quality and First-Class Service from Bridgman
I recently set out to replace our outdoor sofa set with a new dining set and came across Bridgman. I was immediately impressed by their commitment to quality, design, durability, and overall customer experience.
After calling for more information about the all-seasons collections, I was advised to consider the Kensington dining set by Edita. It ticked all the boxes for what I was looking for, and after speaking with Edita, I felt confident I was making the right choice.
The delivery exceeded expectations-it arrived within just two days. Ali, Issac, and Alain handled everything professionally: they unpacked the furniture, removed all packaging, and even helped experiment with different layouts until we found the perfect fit for our garden.
I’m absolutely delighted with both the furniture and the outstanding level of customer service I received.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Dear Bridgman Customer,
Thank you so much for your detailed and thoughtful review. We're delighted to hear that your experience with us, from initial enquiry through to delivery, met your expectations so well.
It’s wonderful to know that Edita was able to guide you towards the perfect Kensington dining set and give you the confidence in your choice. We’re also especially pleased that your delivery experience stood out, and that Ali, Issac, and Alain took such great care in setting everything up and ensuring it was just right for your space.
Your kind words about our quality, design, and customer service truly mean a lot to us. We hope you enjoy many special moments with your new dining set for years to come!
Warm wishes from The Bridgman Team.
Good service for outdoor seating & coffee table
Harry went out of his way to give us a very good service and followed up on everything we asked (regarding covers etc for the furniture). We bought a large outdoor seating & coffee table display.
3. januar 2026
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Svar fra Bridgman Luxury Furniture
Good morning Perry,
Thank you for your lovely review! We're delighted to hear that Harry provided such attentive service and went the extra mile to help with all your queries, including the furniture covers.
It’s wonderful to know you chose one of our large outdoor seating and coffee table sets, and we hope it brings you many enjoyable moments. We’ll be sure to pass your kind feedback on to Harry!
Warm wishes from The Bridgman Team.
I needed some help after an on line…
I needed some help after an on line search and was fortunate to engage with Bruno who was helpful and patient and no request for info was an issue for him. I’m looking forward to receiving my products . Thanks
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Hello Patrick,
Thank you for your kind review! We're so pleased to hear that Bruno was able to assist you and provide helpful, patient support throughout your enquiry.
We’ll be sure to pass on your feedback to him. We hope you’re delighted with your products when they arrive and look forward to hearing what you think!
Warm wishes from The Bridgman Team.
Great service!!
Great service!!! Really helpful couldn’t recommend them more. The product is really good, I ordered 8 garden chairs from the them 10 years ago and they are still as good as new but felt it was time to renew the cushions as they had slightly faded from them being left out in the sun ☀️ over the past 10 years. They do replacement cushions and Bruno was amazing at getting them ordered and they were delivered with on days!! Great service ⭐️⭐️⭐️⭐️⭐️
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Dear Jennifer,
Thank you so much for your fantastic review! We're delighted to hear that you’ve enjoyed such long-lasting quality from your garden chairs over the past 10 years, that’s exactly what we aim for.
It’s great to know that Bruno was able to help you with ordering replacement cushions and that everything arrived promptly. We’ll be sure to pass on your kind words to him.
We really appreciate your recommendation and hope you continue to enjoy your furniture for many more years to come!
Warm wishes from The Bridgman Team.
Brilliant customer experience
Brilliant customer experience. Contacted them for some replacement cushions for my old garden furniture and Bruno got back to me immediately and was super helpful. Thank you
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Hello Julia,
Thank you for your lovely review! We're so pleased to hear that you had a brilliant experience with us. It's great to know Bruno was able to respond quickly and help you find the right replacement cushions.
We’ll be sure to pass on your kind words to him.
Thank you again, and we hope you continue to enjoy your garden furniture!
Warm wishes from The Bridgman Team.
Kensington dining set
Having decided to replace our old garden dining furniture we visited a couple of garden centres and were completely underwhelmed both by choice and quality.
After some extensive online research and speaking to the very helpful and knowledgeable Bruno, we visited the Walton on Thames showroom.
We met Emma, who usually works in Wilmslow, and her knowledge and enthusiasm led us to choose a Kensington round table and 6 dining armchairs along with a matching parasol.
Ordering and delivery was very smooth and we are thrilled with our new furniture.
Many thanks to Bruno, Emma and Harry for great service.
24. mars 2026
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Svar fra Bridgman Luxury Furniture
Hello Terry,
Thank you so much for your detailed and thoughtful review. We're delighted to hear that, after your initial search, you found the quality and choice you were looking for with us.
It’s wonderful to know that Bruno was able to support you early on, and that Emma’s knowledge and enthusiasm in our Walton-on-Thames showroom helped you choose the perfect Kensington set. We’re also pleased to hear that everything from ordering through to delivery went smoothly.
Your kind words about Bruno, Emma, and Harry will be greatly appreciated by the whole team. We hope you enjoy your beautiful new garden furniture for many years to come!
Warm wishes from The Bridgman Team.
Bruno was extremely helpful in finding…
Bruno was extremely helpful in finding out what model sunlounger I have and helping me order a new cushion.
7. april 2026
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Svar fra Bridgman Luxury Furniture
Good afternoon Fiona,
Thank you for your kind review! We're so pleased to hear that Bruno was able to help identify your sun lounger and assist you in ordering the correct cushion. Providing helpful and knowledgeable support is very important to us, so it's great to know you had a positive experience.
We’ll be sure to pass your feedback on to Bruno, and we hope you enjoy your refreshed sun lounger!
Warm wishes from The Bridgman Team.
Emma was extremely helpful and…
Emma was extremely helpful and attentive. Our garden is absolutely stunning now with the addition of the gorgeous high quality furniture. This was the only place in the uk with fully waterproof garden furniture.
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Hello Alisha,
Thank you for your lovely review.
We’re delighted to hear that Emma was so helpful and attentive throughout your experience. She’ll be thrilled to receive your feedback.
It’s also wonderful to know how happy you are with your new furniture and the transformation of your garden. Creating beautiful, high-quality pieces that can be enjoyed whatever the weather is, is exactly what we strive for.
Thank you again for your kind words and for choosing Bridgman.
Warm wishes from The Bridgman Team.
Harry did a great job of upselling
Harry did a great job of upselling. Ended up buying a lot more than we went shopping for! We were an easy target as we’ve had a lot of Bridgman furniture before (and still have) as it’s comfortably the best you can buy. Our previous cushions survived 15+ years of abuse, only being taken in for a couple of months in the depths of winter. The new ones are even better than the originals. And the original rattan is still like new.
Great service from Harry, thank you.
1. februar 2026
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Svar fra Bridgman Luxury Furniture
Hello Timothy,
Thank you for your fantastic review.
We’re so pleased to hear that you’ve continued to enjoy Bridgman furniture over the years. It’s wonderful to know your original pieces have stood the test of time so well. Hearing that your cushions lasted 15+ years (and that the rattan still looks like new) is exactly what we aim for in terms of quality and durability.
We’re also delighted that you’re enjoying your new additions and that Harry provided such great service during your visit. He’ll really appreciate your kind words.
Thank you again for your continued support. It truly means a lot to us.
Warm wishes from The Bridgman Team.
Thank you Harry and Bridgeman
Harry who served us in the show room was excellent. Extremely professional, knowledgeable and friendly. He made sure we got exactly what we wanted.
The furniture was delivered and put out by Harry and Coco who were also both excellent.
I would thoroughly recommend Bridgman!
29. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Dear Dewi,
Thank you so much for your wonderful review.
We’re delighted to hear that Harry provided such a professional, knowledgeable and friendly service in the showroom, and that he helped you find exactly what you were looking for. It’s also great to know that the delivery experience with Harry and Coco was just as positive.
We really appreciate your recommendation and your kind words, thank you for choosing Bridgman. We hope you enjoy your furniture for many years to come.
Warm wishes from The Bridgman Team.
Helpful Harry at the Walton branch
Went to the Walton branch and dealt with Harry. Super helpful, understood what we wanted and our budgets and found the exact products that were good for our needs. Would definitely recommend.
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Dear Neil,
Thank you for your kind review.
We’re delighted to hear that Harry was able to understand your requirements and budget, and help you choose the perfect pieces for your space. He’ll really appreciate your feedback.
Thank you for your recommendation and for choosing Bridgman, we hope you enjoy your furniture for many years to come.
Warm wishes from The Bridgman Team.
Excellent service and products
Visited Tunbridge Wells showroom, which is managed by Paul. Paul was extremely helpful and knowledgeable, and understood (and remembered) our needs and preferences. Very good, personal service during both visits and excellent written communication (e-mails) throughout the interim period. We are delighted with our purchase of outdoor furniture, which is very stylish, well made and comfortable. An excellent shopping experience, very pleased!
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Good afternoon Sue,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience at our Tunbridge Wells showroom. Paul will be especially pleased to know that his helpful, knowledgeable and attentive approach made a real difference throughout your visits and follow-up communication.
It’s also fantastic to hear that you’re so happy with your outdoor furniture, stylish, comfortable and well made is exactly what we strive for.
Thank you again for your kind words and for choosing Bridgman.
We hope you enjoy your furniture for many years to come.
Warm wishes from The Bridgman Team.
Quality product and personable service
We have bought through Bridgman before and 14 years later the product was almost as good as new. This quality of product promoted me to see what they had to offer when I wanted to buy some outdoor furniture. After applying for a catalogue, Bruno (Sales Co-ordinator) phoned me and offered to include some useful samples with the catalogue. He promptly sent the items and followed this up with a phone call to ask for my thoughts. I discussed my thoughts with him and he made suggestions. I told him I wasn’t ready to order until I’d seen more of what the competitors do and he dealt with that very professionally, merely pointing out the main advantages of a Bridgman product with out trying to push me into buying. He provided a quote and I got back to him a few days later to place my order. This personal service was so nice and something that is sadly rare these days. A big thank you to Bruno
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Hello Claire,
Thank you so much for taking the time to leave such a thoughtful review.
It’s wonderful to hear that your original Bridgman furniture has stood the test of time for 14 years and still looks almost as good as new, that’s exactly the standard of quality we aim for.
We’re also delighted to hear about your experience with Bruno. He’ll be really pleased to know that his personal, professional approach made such a positive impression. We always want our customers to feel informed and supported, never pressured, so it’s great to know he struck the right balance.
Thank you again for your kind words and for choosing Bridgman once more. We hope you enjoy your new outdoor furniture for many years to come.
Warm wishes from The Bridgman Team.
Fantastic customer service
Fantastic customer service. Slight problem with missing clips on the table/chair cover.
Replacement offered immediately 5 *
Thank yoi
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Hello Teresa,
Thank you for your kind review.
We’re really pleased to hear that our team was able to resolve the issue quickly and get a replacement to you without delay. Providing prompt and helpful service is something we always strive for.
Thank you again for your feedback and for your support.
Warm wishes from The Bridgman Team.
Paul at the Tunbridge Wells store was…
Paul at the Tunbridge Wells store was super helpful, attentive, responsive and sorted our new sofa that we can't wait to try out.
1. april 2026
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Svar fra Bridgman Luxury Furniture
Dear Luke,
Thank you for your lovely review.
We’re delighted to hear that Paul provided such helpful, attentive and responsive service during your visit to our Tunbridge Wells store. We’ll be sure to pass on your kind feedback to him.
We hope you love your new sofa and enjoy it for many years to come!
Warm wishes from The Bridgman Team.
Edita was extremely helpful with our…
Edita was extremely helpful with our purchase, the customer service was excellent.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Hello Rachel,
Thank you for your kind words.
We’re so pleased to hear that Edita was extremely helpful and that you had an excellent customer service experience. We’ll be sure to pass your feedback on to her, she’ll really appreciate it.
Warm wishes from The Bridgman Team.
Poor delivery service even though huge cost!
There is no doubting the quality of Bridgman furniture, and this recent acquisition of a large garden cushion box, was expected to be no different. That said, I'm struggling to be comfortable with the £900 price tag now I've seen it! Also, I am very disappointed with the logistics company utilised by Bridgman, to deliver the box. Firstly, we had no indication that the box was being delivered on Wednesday 1st April, even though this was our preferred date stated a week before. My wife received an email at 12.10pm on the Wednesday, stating the box would be delivered between 11.45am and 13.45pm that day. At the time, she was 20 miles away from home! She left her lunch date early, rushed back home and the box arrived just before 1pm. Secondly, it was dumped in my garage fully packed and wrapped and strapped to a pallet. We had no help with unpacking and it was left to me to dispose of the reams and reams of packaging, and also to dispose of a full sized pallet that won't fit in our car! Thirdly, once I did get it all unpacked, I couldn't get it through any of my external doors. I needed two neighbours' help to shimmy it over a section of flat roof on my house. Dangerous and difficult! I'm sure the initial response from Bridgman will be "delivery to kerbside", but the Bridgman brand and the cost of the Bridgman brand, says to me that the delivery company should be unpacking, disposing of the pallet and packaging AND seeing the box into its final location as a minimum. Having spent almost £9k on Bridgman furniture in the last few years, I fear I may have spent my last £'s on it....
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Dear Darren,
Thank you for taking the time to share your detailed feedback.
We’re very pleased to hear that you recognise the quality of our furniture, and we’re sorry that aspects of your recent experience did not meet expectations.
Firstly, please accept our apologies regarding the delivery timing. The 1st April was the requested delivery date on our system, which is why your order was scheduled for that Wednesday. However, we completely understand how frustrating the short notice was, and we appreciate the inconvenience this caused.
We’re also sorry to hear about your experience with the delivery itself. The service provided for this order was a one-man delivery, which is a kerbside service and does not include unpacking, packaging removal, or placement of the product inside the property. Unfortunately, delivery teams are not insured to carry out those additional services. That said, we understand your expectations given the nature of our brand.
We’re particularly sorry to hear about the difficulty you experienced moving the cushion box into place.
We truly appreciate your continued support over the years and your significant investment in Bridgman furniture. Your feedback has been noted and will be shared internally as we look to improve both communication and delivery experience.
Thank you again for bringing this to our attention.
Warm wishes from The Bridgman Team.
We had a great experience with Harry at…
We had a great experience with Harry at Bridgman Walton-on-Thames. He helped us choose the right sofa, answered all our questions, and was patient and polite throughout. We’re very happy with our purchase, and the delivery service was smooth and efficient. Highly recommended.
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bridgman Luxury Furniture
Hello Konstantin,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with Harry at our Walton-on-Thames showroom. It’s great to know he was able to help you find the perfect sofa and provide patient, helpful guidance throughout.
We’re also pleased that your delivery went smoothly and that you’re happy with your purchase. Your recommendation really means a lot to us, and we’ll be sure to pass your kind feedback on to Harry and the team. We hope you enjoy your new sofa for many years to come!
Warm wishes from The Bridgman Team.
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