Brandmysport Anmeldelser 

Merci à l'équipe de gestion des réclamations

It is a scam please don’t put your membership card or Abby details of you or else you will notice they will take your money from your bank account without even subscribing to anything

Updated Review

I noticed payments from my bank going to this company without my knowledge or consent. When I contacted them, they were immediately defensive and insisted I had signed up for their service. I pointed out that I had not, but they refused to believe me. They initially offered to refund only my most recent payment, citing a “no refund” policy.

I sent a formal email demanding a full refund and requesting all data they held about me under UK data protection law. They refused the full refund and ignored the data request. After the legal deadline for responding to my data request passed, I sent a reminder. Only then did they refund me in full — but still without providing the requested data.

I warned them I would pursue legal action, and a few days later they finally complied with my data request. I thought that was the end of it.

However, after my refund was already received, they emailed me saying they would only issue a refund if I deleted my review — clearly unaware they’d already refunded me. This is a blatant attempt to pressure customers into removing negative feedback and is against Trustpilot’s guidelines and UK consumer law. I have reported this to Trustpilot as “review blackmail” and kept all email evidence.

I would never recommend this company. If you see payments from them that you didn’t authorise, contact them immediately, keep all communications in writing, and do not let them bully you into removing honest feedback.

*** continued 28/08/2025 ***

They keep on contacting me, trying to pressure me into removing my review by saying I won't get my refund if I don't. Here is a copy of the latest email from them with sensitive info removed. I have also informed them that I have already received my refund.

Dear [Name Removed]

This is a gentle reminder regarding the review posted on Trustpilot and the follow-up to our recent communication.

As mentioned, we’ve already deleted your membership from our system. In line with resolving the matter completely to proceed with the refund and ensure your details are cleared, We kindly ask you to take the necessary steps as written in the last email.

This small action from your side would truly help us maintain our service standards and reputation.

Please click on the link below to delete your review:

[Webpage Link Removed]

We always strive for transparency, which is why we’ve provided detailed information on the membership terms, email notifications, and the steps taken to ensure clarity.

Once done, it would be great if you could send me a quick screenshot of your deleted review. Your support is genuinely appreciated, and rest assured that your refund will be processed without delay.

Thank you again for your cooperation. Let me know if you have any questions or require further help—I’m here for you.

Best regards,
[Name Removed] 🪶
Precision and Insight in Every Interaction

Es una completa estafa, no se de donde tomaron mis datos y empezar a cobrar de a 10 y 10 euros sin yo saber de donde saque la suscripcion.

La verdad que no sé de qué institución me están hablando, si me confirma yo hago la reseña correspondiente, gracias

Muy buena atención el equipo de soporto se acercó para ayudar. Gracias

La atención de Emily en soporte es genial,me ayudó a resolver mis dudas 🙏🏾

Porque evidentemente me suscribí por error; lo comuniqué y respondieron rápidamente a mi petición de gestionar la BAJA de la suscripción.
Yo SOLO quería comprar una heladerita de promocion del supermercado COTO por $arg 12557,60 y realizaron 2 débitos de Brandmysport y otro de Loveoursport.com cada uno por el mismo importe!
Yo NO QUIERO NINGÚN TIPO DE SUSCRIPCIÓN CON DÉBITOS MENSUALES

Produits de qualité et service client professionnel

Bob está en contacto y te ayuda a resolver el problema

Bob está en contacto y te ayuda a resolver el problema.
El problema se está gestionando correctamente.

Edith was vey prompt and understanding regarding my request for cancellation of membership

Quick reply thanks for your help

Buen trato. Nela se puso en contacto para ayudar

Emily reached out to me without any prompting from myself and has gone above and beyond, exceeding any expectations I may have had.
Thank you.

My application has not been handled professionally and I have not been entertained properly, was asked for a positive response before to gurther process my application, my money was deducted without my knowledge. Very poor experience

La atención de Mason ha sido muy correcta y amable.

Ann is in touch and helping to resolve the issue