I like the simple and basic format. I got a number and some information. The subscription cancel method I hear people complaining about but if I have to get another card because I cant cancel then i... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Hi, I'm miss shermyra nahveta. Yes, even thow when I sit and relax for my iq-test. I'm catching up on sleep. Since, I'm sleep deprived most of the times. I'm, happy that I'm doing better. Now that I n... Vis mer
Selskapet har svart
Same issue as others here, paid USD1 for a test and was charged for 29.99 a few days later, even without agreeing to any subscription whatsoever. Already sent an email asking for cancellation and prom... Vis mer
Selskapet har svart
I like the test, the payment is the problem, subscription in particular. The subscripiton cancel is sketchy. I sent an email after i paid for a 1€ seven day free trial. After reading some... Vis mer
Selskapet har svart
3,1
Middels
25 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This is a con
This is a con - do not go anywhere near it. The worst kind of hooking scam I’ve ever seen - typical pay for one test idea, ok fine I’ll cancel my subscription but no even after I’ve done that they still charged me £30 pounds. The reply below is absolutely false once you request a cancellation for a subscription prior to the date on which the subscription actually starts - any company is legally obliged to cancel the subscription otherwise they are in breach of consumer rights - not send you another email asking you to verify.
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Brainsmate
Dear Tristan,
As far as I can see, we immediately sent you an email once we received your subscription cancellation request.
Unfortunately, we have not received any reply from you, so we were unable to finalize the cancellation.
By purchasing a subscription, you expressly authorize us to charge your payment method automatically at the end of each billing period for the subscription price shown at checkout, until you cancel. Unfortunately, the subscription wasn't canceled in a timely manner, so it was automatically extended to the monthly package.
As we can see, you have already contacted our support team and a full refund has been issued to you.
Also, your subscription has been canceled and you will not be charged again.
We value our users and hope we were able to resolve your issue.
Customer Support Team
BrainsMate
Money was recently stolen from my…
Money was recently stolen from my account resulting in $29.99. I have the proof and have contacted chime representatives to discuss this matter so I can dispute. This is very VERY unprofessional and heartbreaking as to that money was to go towards Fathers day.
Thanks a Lot :(
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Brainsmate
Dear Jaslyne,
We are sorry for any confusion regarding the recent charge on your account.
Upon reviewing our system, the $29.99 charge was an automatic renewal for the subscription that began with a trial on June 4, 2026. Please note that the subscription terms, including the recurring charges and auto-renewal policies, are explicitly presented on the checkout page. By completing the initial transaction, you acknowledged and agreed to these rules.
Because the subscription was unfortunately not canceled before the trial period expired, the system automatically processed the payment for the next billing cycle.
To prevent any future billing, we have already canceled your active subscription. You will not be charged again, and you may continue to use all premium features until the end of your current paid period.
In case of any questions, please contact our Customer Support Team via email support@brainsmate.com
Basic report but wasn’t expensive
Results received. It was a very basic report but did only cost US$1.
14. juni 2026
Svar fra Brainsmate
Dear Vanessa,
Thank you for your feedback.
We've thoroughly investigated the issue and found a solution.
Your results are ready, they are in your profile.
As far as we can see you had problems receiving the email with the login link because you unsubscribed from receiving emails from us.
We have fixed this situation. Please try generating the link again. If you don't see the login email in your inbox after a few minutes, please be sure to check your Spam, Junk, or Promotions folders.
If you still have problems accessing or receiving results, please email us at support@brainsmate.com.
We'll be happy to assist you!
Customer Support Team
Good ver y good can’t believe my lu k
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Brainsmate
Dear George,
Thank you for taking the time to share your feedback with us.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
We wish you all the best and thank you for being part of our community!
Customer Support Team
BrainsMate
I had a lot of fun!
I had a lot of fun!
I think everyone should try taking it to challenge themselves and chin-check their intelligence.
31. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Brainsmate
Dear Andrew,
Thank you for taking the time to share your experience. We are so happy to hear that our platform gave your brain a good workout and that you had a lot of fun in the process. Your recommendation means the world to us, as word-of-mouth from smart, competitive users like you is how we grow.
Keep your mind sharp, and we hope to see you back for another challenge soon!
Cheers,
Customer Support Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.