Brace-Yourself Anmeldelser 

133
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Jeff was amazingly helpful and went out of his way to help me with a product issue. Fantastic customer service. Can't recommend highly enough.

Vurdert til 5 av 5 stjerner

This company are excellent - they stock quality items and customer service is A*********. Very helpful, quick response to queries and extremely quick delivery. I would definitely recommend buying... Vis mer

Vurdert til 5 av 5 stjerner

Have been experiencing neck / shoulder pain and stiffness. After discussion with Jeff (who was extremely helpful) I opted to try the Tend Deep. Order arrived fast and WOW.....provided immediate relief... Vis mer

Vurdert til 5 av 5 stjerner

It was my first time ordering knee braces and I ended up ordering the wrong size. Send them an e-mail and got an immediate response. Jeff sorted everything out in no time while advising abo... Vis mer

Informasjon om virksomheten

  1. Forhandler av medisinsk utstyr
  2. Treningsutstyrsbutikk
  3. Hjemmesykepleie
  4. Sportsbutikk

Skrevet av virksomheten

Premium Sports & Orthopaedic Bracing


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

133 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(133)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Jeff could not be more helpful

Jeff could not be more helpful! He was efficient, polite and professional. I felt like a valued customer and look forward to sharing this company and it’s products with others.

18. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant online shopping experience

Brilliant online shopping experience. Jeff is so nice and patient.
Jeff solved my problem as the company sent me the wrong items.
New items on the way…..
Also good products, best knee brace I ever had before. Can’t wait to flying on the court!!!

18. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I can't thank Jeff enough from…

I can't thank Jeff enough from Brace-yourself for his amazing service. I was visiting family in the UK from Ireland and as I only had a short delivery window, Jeff organised for my fantastic GenuTrain support to be shipped and delivered for a next day delivery. The fit was perfect and has given my Ultra Marathon exploits a new beginning. I will be back to order another support shortly, many thanks again.

6. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A pleasure to deal with

There was a slight delivery hitch which was out of Brace-Yourself hands Jeff sorted the problem right away and the order was delivered the following day. Will certainly use the company again. The product bought is doing the job perfectly. Would give 6 stars if possible

26. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5/5 great !

Excellent customer service, super fast delivery and really happy with the knee brace - it’s making my injury a lot more manageable. Would definitely recommend this company! Thanks :-)

14. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent first class service

Cannot thank you enough for getting a brace for my son so quickly. You were so patient and kind in helping get the right brace and it came the next day so we can take on our holiday.
Excellent service and would definatly recommend. Thankyou

20. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great product and great seller

I’d been looking for a wrist support for when I play tennis for a while, but I wanted something that didn’t look too ‘medical’. I saw the Bauerfeind Sports Wrist Strap and ordered it.

Communication with Brace-Yourself was great - I was kept notified of order confirmation and dispatch. But when my item hadn’t arrived after a week I followed up by email and they checked the tracking for me (within about half an hour of my email being sent). It turned out there was a problem with the courier and my parcel was stuck somewhere in the FedEx network.
Jeff arranged for a replacement order via DPD and it arrived the very next day.

I’m happy to say the item itself is perfect for my requirements; it gives great support to my wrist and I love the bright pink and orange colours - it’s almost like a very functional fashion accessory.

I always think you can tell more about a company and how they deal with things that have gone wrong than when they have gone right and this was a very positive experience.

Thanks to Jeff for your excellent customer service.

6. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I'm expecting my refund,but for 97£ I…

I'm expecting my refund,but for 97£ I was expecting a little support and quality, I had to return it and pay for return,as they don't offer returns prepaid labels
I've received a lot's of emails because of my review, I still maintain my opinion that fot 97 £ I was expecting a good quality and a perfect support for my knee,after the surgery..so poor quality and I've been asked what improvements can be made,they should offer a prepaid label return at least for items above 50£
And still didn't received yet my refund,in my initial review I write about not so good quality and not good support

16. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Brace-Yourself

Svar fra Brace-Yourself

Hello Andreea,

Thank you for leaving your comments, I am sorry to hear you feel our products and service did not meet your expectations on this occasion.

I would welcome the opportunity to discuss these points directly with you as our records indicate no complaint about product quality, just that it was not suitable for your condition, and that you received no service.

With regard to the return, our policy is clearly stated on our website.

Kind regards
Jeff

Vurdert til 5 av 5 stjerner

Fabulous assistance

Trying to purchase a Bauerfeind product online I experienced sizing difficulties. On calling Brace-Yourself I was assisted by Jeff. Immediately helpful and friendly, he even contacted Germany directly to solve my questions. He responded immediately he had the required answers and my purchase from then was simple. My purchase arrived quickly and is exactly what I require. These are not inexpensive products and the correct measurements are essential, getting it right first time is important. Jeff's assistance was invaluable and I could not be more delighted with the service I received.

4. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

I have ordered 2 braces both of which arrived quickly. Unfortunately I needed to return them as they were too big for me. Brace Yourself have been brilliant in terms of providing advice and refunding my money. They will now be my go to supplier for braces in the future.

5. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent product and service

After ankle surgery a family member had to wear a large size 13 moon boot all the time, for 6-8 weeks. We really struggled to find a shower cover big enough to fit over the boot, as they all measured too small.
The medical shower leg protection from Brace-Yourself comes in a large, size 12-14, shoe size. It is a perfect fit, easy to get on and off and keeps the leg totally dry during a shower. It is making life so much easier.
The customer service has been excellent - emails replied to quickly and the order arrived the day after dispatch. Highly recommend this company.

3. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Premium Goods with High Class Customer Service

I ordered an Elbow Brace & a wristband. Had to exchange as I had ordered a size up. Jeff was amazing throughout the whole process. Delivery was really as fast as can be. Hugely impressed by the business and the customer service. Exceptional! is all I can say and Jeff was a thorough professional. From a new loyal customer.

28. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellen customer service

Jeff from customer service is really going the extra mile! Very helpful to arrange a workaround in order to get the ordered item to Northern Ireland. I ordered on Friday afternoon and received the item on Monday before lunch time, excellent! The product is also good, I can only recommend Brace-Yourself.

20. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service

Customer services. Jeff was quick to understand the problem and fix it. No quibble. Quick, polite efficient and apologetic. I recommend Brace-yourself. Excellent products and five star service!

9. februar 2023
Anmeldelse skrevet uten oppfordring

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