Absolute Scam. Spent a long time gaining rewards to get £30 of value. Went to spend this on fuel and refused as apparently I need another 25 points. So went back to spend £25 and it still won't let p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What a total pointless scheme. My local service station has been advertising this scheme for years and will still not allow you to redeem the points in store whilst advertising that you con on its for... Vis mer
Our business has used this scheme since 2018. I received an email saying our account has been closed and deleted (even though its used frequently and not inactive). They are unable to award us all t... Vis mer
DON'T WASTE YOUR TIME. RUBBISH OVERPRICED OFFERS & NON-EXISTANT CUSTOMER SERVICE WHO NEVER RESPOND OR GET BACK TO YOU. PLS BP JUST STOP WHAT YOU ARE DOING> THE WORLD DOES NOT NEED BP> THEY SHOULD BE A... Vis mer
1,4
Dårlig
63 anmeldelser
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Definitely unrewarding and possibly a con
Like the above reviewer, I was also told that you have to spend £25 in one go if you want to use the 1000 points (£5 worth) that BP supposedly give you on registration. But it was worse than that: the second time I went back, I put £25 worth of petrol in, but now I couldn't use the points because I needed to earn 25 non promo points. The third time I went to fuel up, I was told the same thing, even though I showed my receipts and app saying I had earned over 50 non promo points. All embarrassing enough at the petrol station. But more frustration followed.
I decided I didn't want to go to a BP petrol station any more if I wasn't going to redeem my points because it's more expensive than my normal station. However BP rewards claims you can swap BP points for vouchers with other companies like love2shop and Amazon. But here, again, both the app and BP website failed. Every time I went to confirm my purchase of a voucher, it said
"Error
We’re sorry, something’s gone wrong. Try hitting refresh, and if that doesn’t work, please come back later.
TRN_BUSINESS_RULE_ERROR_RESULT"
This happened with any voucher type, different devices, and different Internet connections, so I know the error wasn't on my side.
Finally contacting customer service was a dead end: I eventually got an email reply giving a telephone number (0800402402) to call that kept disconnecting.
All in all, I would never have shopped at BP's normally but for reward points that would reduce costs at least to match my normal petrol stations...the whole experience has been frustrating, embarrassing and a bit of a con.
1. mai 2023
Anmeldelse skrevet uten oppfordring
25 pounds must be spent to redeem any points
App told me I had points to spend and when going out my way to use them was told I can't use them until I spend 25 pound in store so a bit deceiving. It does say it in the small print but very misleading and the staff were as confuse at the Bp garage and no sympathy from customer service for being messed about, was told firstly it was 25 points then after 12 points? I know now but went out my way to use points and hit an embarrassing brick wall.
Not impressed.
1. mars 2023
Anmeldelse skrevet uten oppfordring
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