Great prices even better then certain discount stores, food arrived with lengthy expiry dates. Packaged extremely well, and everything was recyclable. Products were selected into plastic bags yo preve... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My greatest criticism of Bother has to be the sheer frustration of seeing so many products out of stock which I otherwise would of selected. This limited my choice of selection so I was not happy... Vis mer
Selskapet har svart
I have used Bother for a long time. They are generally great. Deliveries on time and efficient. There are occasions when things are not so great - leaks or crushed items but these have generally been... Vis mer
Really impressed with the service and products. Previous reviews mentioned some spillages, so it is good to see that packaging got improved and everything liquid was in separate bags. Also,the expiry... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We're Bother, here to save you and the planet from household shopping. Delivering what you need, when you need it with no subscription. We save you time, money and cut your household carbon emissions.
Kontaktopplysninger
Grand Union Buildings, 332 Ladbroke Grove, W10 5AD, London, Storbritannia
- hello@webother.co.uk
- bother.com
4,6
Enestående
7k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I am happy with my bother order it does…
I am happy with my bother order it does you save money to refill you bottles and recycle as well I love the eco products ,to save our planet for the future generations..
18. mai 2023
wonderful choice top class service
everything I ordered was perfectly packed superb quality and delivered on time
18. mai 2023
Excellent Service with a few things to be aware of
Website easy to use, delivery was very quick and the packaging was also very good. No damaged items.
Couple of things to be aware of:
1. The ordering and deliery is very fast, which is good, but it means if you forget something you can't easily edit your order (there is no time), so check your basket is correct before you submit.
2. If you are not logged in, but add items to your basket.. if you then login you can lose your 'current' basket if you had a previous basket (even if it's old or had 1 item in it)
10. mai 2023
Excellent all round
Really pleased ordered one day delivered the next excellent delivery service to really good value
18. mai 2023
The van service let Bother down
The van service let Bother down. The items inside the boxes were packaged to Bother's normal high standards. Sadly the van firm let Bother down by delivering boxes which had been soaked through, had become weak, were upside down & falling apart. Luckily nothing was broken but one of the glass jars had been hit & the seal was iffy.
10. mai 2023
My order was damaged in transit and…
My order was damaged in transit and returned to the depot. Your website/email says customers will be warned of any delay. I was not warned. I was eventually contacted by email after chasing my order when it hadn't arrived after half an hour after my delivery slot. I got an apology & the order was resent 3 days later (I wasn't asked if this was convenient) and it was missing items from my original order, the cost of which was refunded as was my next day delivery charge. All in all a poor show for my first Bother order. I'd have expected a voucher or something for all that inconvenience.
18. mai 2023
Rapid delivery and really does make…
Rapid delivery and really does make getting the essentials no bother !
10. mai 2023
It’s the second time that i receive an…
It’s the second time that i receive an order that includes detergent items and food items in the box and the detergent items are broken and spilled inside the box on the food.
10. mai 2023
Superfast delivery Excellent value.good…
Superfast delivery Excellent value.good well packaged
17. mai 2023
Have ordered on numerous occasions and…
Have ordered on numerous occasions and have had 5 star experience on each and every order
17. mai 2023
So glad I found this company really…
So glad I found this company really helps with the cost of living, easy to order arrives on time, can’t fault bother
17. mai 2023
Saved me having to carry bulky items…
Saved me having to carry bulky items like cans, bottles etc. from the supermarket and saved me loads of money in comparison to supermarkets. Next day delivery was brilliant too!
17. mai 2023
Very efficient service
Very efficient service. Well packed and the products are affordable. I will use the shop again
16. mai 2023
Two deliveries never got to me
Two deliveries never got to me - Sent to a completely different address - on.line contact so hard to get hold off no apologies no update avoid
9. mai 2023
Svar fra Bother
Hi Margaret,
Thank you so much for taking the time to review your Bother experience, we really appreciate it.
I can see that you had a few open chats across email and our online messager. It looks like our team, in order to avoid confusion on our side, tried to condense all responses into one central chat - we're sorry if this came across as though we were not sorry or that it was hard to contact us. We really do try to make it as easy as possible to speak to a member of the team.
Unfortunately, it looks like your original order and replacement order were both damaged and with this in mind, we issued a full refund along with our sincerest apologies and commitment to look into what went wrong. Rest assured that this is being looked at.
We're really sorry it didn't work out this time around, but instead of having you waiting around for a third replacement, we thought it best to investigate what was going wrong so we can fix the underlying operational issues.
We hope you enjoy the bank holiday weekend and the sun is shining where you are!
Take care,
The Bother team
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