This is the only company that I’ve ever been in contact with that has given me 100% relief, help, and the most wonderful support system ever special shout out to Amy and Laurent… Always guiding me i... Vis mer
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Botanicam is a great company which elevates the purchase experience by its presentation and care with the products, nice delivery notes and samples. I have been using Inesscents CBD Salvation Hot Fre... Vis mer
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I bought the CBD spray from another seller, paid more money and got no where near the service that Botanicam provided. I had decided to add CBD dog treats and some gummies to the order. The gummies ha... Vis mer
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First of all the hand written personal thank you note scored major points in customer service. The presentation, packaging and care that went into also told me how much you care about your products... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
The trusted e-commerce and education source for the highest quality, most diverse hemp CBD products. We are proud to have developed our 12-point quality and disclosure requirement screening system to provide consumers with maximum information and effortless accessibility to the highest quality CBD products on the market. We provide a research-oriented, scientific and medical understanding of the endocannabinoid system, CBD, and delivery mechanisms so consumers feel confident in the products they choose and are supported in finding relief for their particular and individual ailments. Our product selection is carefully curated craft and top brands of the highest quality across the country who have met our stringent requirements. All products will be made with Only Organic Hemp CBD.
Kontaktopplysninger
90046, Los Angeles, USA
- 866-228-7878
- info@botanicam.com
- botanicam.com
4,8
Enestående
362 anmeldelser
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Bad customer service
I paid $240 for product and never received it.
15. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Botanicam
Dear Ms. Tyshchuk,
As discussed this morning, the USPS confirmed delivery to your mailbox on Sept 9th at 3:18 pm. I have filed a report with USPS and have sent the case to you along with the tracking history of your package. I encourage you to check with your mail carrier and local post office. USPS has advised that I cannot file a stolen mail report from our end but the case has been opened with them and you can file that type of report. We are very diligent in getting all orders out the same day and following until confirmed delivery.(which your package was confirmed to be delivered a week ago) As I said please follow up with us after you have been able to talk to local carrier and neighbors. We will continue to track on our side and look forward to hearing back from you.
Sincerely,
Botanicam
Svar fra Botanicam
Dear Mr. Lyon,
Thank you so much for this fantastic review! So glad you are enjoying both the samples and the packaging..did you know it is 100% hemp? Yeah! Please feel free to request specific samples in your next order! And as always please feel free to give us a call and speak with our certified cannabinoid therapist about anything hemp!
Sincerely,
Botanicam
Great product and arrived with small…
Great product and arrived with small cbd massage oil. I’ll buy it again.
31. august 2021
Svar fra Botanicam
Dear Mauricio,
Thank you so much for this amazing review! We appreciate that you took the time to give us this rating! We are so happy you enjoyed your products and your sample. Please let us know what else you would like to try by giving us a call or just leaving a note on your next order.
Thanks for being a Botanicam customer.
Sincerely,
Botanicam
Thankyou for helping so many friends…
Thankyou for helping so many friends and family members with pain management.
Your team promptly returned calls from my sister and my friend and they helped them understand the products and how to administer them effectively.
You are the BEST!!!
27. august 2021
Svar fra Botanicam
Dear Carla,
We cannot thank you enough for this meaningful review. Our hearts are warmed that we were able to do what we set out to do when we started this company. We really and truly want to help and we want to develop a trust with our customers that they know their friends are in good hands with us as well. So so excited we were able to help provide relief along with an understanding and confidence.
Thank you from the whole Botanicam Team
I have found the patches to really help with my back pain.
I have found the patches to really help my back/hip pain whenever it crops up from doing too much driving. Having shared patches with friends to see if it helps their hip/back issues, I have gotten positive feedback. In fact, all four of them have ordered patches for themselves.
26. august 2021
Svar fra Botanicam
Dear Ms. Meskimen,
We are overjoyed that the patches have given you relief! We are also so thankful that you have shared with your friends and had the confidence in us and our products to refer them to us.
Thank you so very much for this great review.
Sincerely,
Botanicam
Love the customer service
Love the customer service
Love the products
I would highly recommend them
26. august 2021
Svar fra Botanicam
Dear Lisa,
You are one of our favorite customers! Thanks so much for this great review and also thanks so much for letting us get to know you and the wonderful person you are!
Sincerely,
The whole Botanicam Team
Svar fra Botanicam
We are so excited the patches are working for you!! Thanks so much for taking the time to give us this great feedback. We look forward to having you as a customer so don't be shy please reach out with any questions!!
Sincerely,
Botanicam
I have tried two patch and found…
I have tried two patch and found relief. Thank you.
Ordering and delivery couldn’t have been better!
20. august 2021
Svar fra Botanicam
Dear Ms. McManaman,
Thank you so much for this wonderful review! We are so happy that the patch is helping you!! We are also glad your ordering and delivery was great. We hope you enjoyed trying other product samples and please feel free to request samples and of course if you have any questions about CBD or the endocannabinoid system please give us a ring! We have a certified cannabinoid therapist on staff.
Thanks again!
Botanicam
My wife has terminal metastatic breast…
My wife has terminal metastatic breast cancer in 90% of her bones, her liver and both lungs. Her back and hips are in constant pain. We tried one of the 96 hour patches and her pain was greatly reduced. She gets 3-4 days out of them. She has had a patch on constantly since the first day.
28. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra Botanicam
Dear Mr. Martin,
We are so touched that we have helped to give some relief to your wife. Your family is deep in our thoughts and we are honored that you would take the time to write this amazing review.
All the best wishes for you!
Sincerely,
Botanicam
Pure Ratio is a great product for mild…
Pure Ratio is a great product for mild to moderate pain. It lasts 4 days through showers. I have not tried a bath so not sure about that. The downside is that the patches do leave a mark and some itching dry skin after 4 days.
8. juli 2021
Svar fra Botanicam
Dear Mary,
Thanks so much for this fantastic and detailed review! We so appreciate the great feedback! Yes some people do get minor rashes from the natural adhesive used but good news is it clears up quickly with both of the topical samples we sent with your package. Try the moisture boosting serum first as that one will really help the dry skin and also the rash. The dream balm also has lots of great herbs and of course cbd that are great for skin irritations.
Thanks again!
Botanicam
I love these products!
I love these products and especially like the balm for soreness in my knee and the Hemp patches. Great products and company!
7. juli 2021
Svar fra Botanicam
Dear Regina,
Thank you so much for taking the time to give us such a great review! We are especially excited that the balm worked on you knees! As you know we are always here to help and we cannot wait to hear from you again soon!
Sincerely,
Botanicam
I believe in your products so much that…
I am updating my review to reflect product and also customer service.
As I said in my original review, I believe in your product and now after talking with you, I stand behind it even more.
My last review was in regards to a couple dry patches and a miscommunication. Neither of which (as we figured out) was the companies issue. Thank you for contacting me and helping me get this sorted out. I received the new set of patches and relief is overwhelming me at times. Thank you, so very much for being real and honest and even though I insisted on paying, you insisted on just flat helping me. Not very often you find quality in product and service.
You truly are invaluable!
Many Blessing and Thanks
Billie-Jo
2. juli 2021
Svar fra Botanicam
Dear Billie-Jo
We are mortified that you received dry patches! We have checked all emails and spam folders and we did not receive your email. We are sending replacement today and will try to reach out to you ASAP!
Sincerely
Botanicam
Unbelievable
Unbelievable! Best customer service! Products work great! We got the CBD recovery spray, HOT FREEZE, definitely takes the edge off. Also got one of the CBD prerolled, works as promised. Again all came in a very nice hemp bag, very nice handwritten note. This is my second purchase, definitely won’t be my last.
30. juni 2021
Svar fra Botanicam
THANK YOU SO MUCH!!!!!!!!!!! This is the most amazing review and the reason I love coming to work everyday! All of your kind words are so very appreciated here at Botanicam! We are so happy that the products are helping and that you enjoy how they arrive! We look forward to having you as a long term customer. Please feel free to reach out by phone, email or text with any questions or requests for specific samples to try.
Sincerely,
Botanicam
The shipping was fast and the packaging…
The shipping was fast and the packaging was so nice and neat but the product was not for me. I was disappointed on how it worked.
29. juni 2021
Svar fra Botanicam
Dear Ms. Bryan,
We are so glad that the service part of this review was a thumbs up for our quick shipping and careful and fun packaging. We are disappointed that this product was not for you. We do carry different sexual enhancement oils for exactly that reason. Everyone has a different metabolism and vaginal microbiome so what is great for one is not the same for the other. We hope you will try some of our other intimacy products and look out for our new line of a vaginal balancing gel by yet another manufacture in the intimacy space. We hope you enjoyed to hot freeze massage oil sample that was included in your order.
Sincerely,
Botanicam
Helps with skin healing
28. juni 2021
Svar fra Botanicam
Thanks so much for this great review! We love to hear different ways that the products are helping! We look forward to having you as a long time customer! Please feel free to call, text or email any questions about the products or the endocannabinoid system!
Sincerely,
Botanicam
Love your products and packaging
Love your products and packaging! Always get a nice little gift with my purchase it seems and a very sweet note of thanks. I couldn’t live without my CBD salve for my arthritis.
16. juni 2021
Svar fra Botanicam
Dear Ms. Hargrove,
Thanks so much for this on point and much appreciated review! It encompasses everything that we strive for over here at Botanicam. We truly care about every package and every customer. We are so happy you are getting relief from this amazing hemp plant!
Sincerely,
Botanicam
I received my cbd suppositories very…
I received my cbd suppositories very quickly and even faster was the response when there was a problem with damaged packaging. Thanks!!!
16. juni 2021
Svar fra Botanicam
Dear Scott,
Thank you so much for this great review! We try very hard to get packages to customers as fast as possible! We ship orders day of ! We are also dedicated to making sure products are exactly as expected so if there is something damaged we get a replacement out ASAP! Thank you so much for shopping with us!
Sincerely,
Botanicam
CBD newbie, repeat customer, CBD for pain relief!
After I had a stroke a year ago, my body's been in a lot of pain in certain areas on one side of my body and I have a chronic separated shoulder. I was tired of taking 24 ibuprofen a day and started googling CBD because I figured it was time. I don't avail myself of the plant that it comes from and so I knew this was going to be safe and I have been reading a little bit but hearing more about how it works and I just used Google and botanicam came up.
I'm pretty sure that I sent them a message asking a question and Amy, one of the founders contacted me and explain some things and pointed me in the direction of some people on the staff that I could personally speak with if I wanted to for consultations on what to use and why to use it and how to use it.
This was huge this is why people are fed up with retailers in the world for Mass change whose customer service is awful and don't care about the why, and the why is very important to me.
Long story short I got some full spectrum CBD salve, sampled a hot freeze for muscle aches, and gummies chocolate, several other products. I took my time using them, thinking about how it affected the pain, and I was really stuck on this Ave and the hot freeze and the gummies in the chocolate I really liked everything. I'm now repeating business and will continue to do so they've been so helpful they have wonderful videos on YouTube you can watch and learn or contact them personally for advice! :)
You got to trust your source right and CBD is definitely my trusted source they're yours too. Contact them!
13. juni 2021
Svar fra Botanicam
Dear Mr. Barr,
Thank you so much for this amazing and very detailed review! You have been an amazing source of input and we so appreciate all of your feedback. You hit dead on and we look forward to your continued support and feedback in all areas! I just cannot express our appreciation of your knowledge and diligence.
Sincerely,
Botanicam
Not only was the product EXCELLENT
Not only was the product EXCELLENT, but the delivery was prompt. I love the packaging - the little woven pouches that houses the items, and I especially love the fact that with every single order, I am sent a trial sample of a product.
11. juni 2021
Svar fra Botanicam
Dear Ms. Wade,
Thank you so much for this fantastic review! It feels so good when customers appreciate the extra care that goes into all facets of our company. We love giving samples so people can try before they buy it! Also love to introduce new things for you to explore! FYI the pouches that we put our products in are made of 100% hemp fiber. We like to showcase the many uses of hemp the amazing plant!
Sincerely,
Botanicam
Great service
10. juni 2021
Svar fra Botanicam
Hey Denise! We so love having you as a customer!! We hope to hear from you soon as we have some special samples for you! We are so appreciative that you would give us the great review.
Sincerely,
Botanicam
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