Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Really easy people to deal with and super fast delivery. I had a querry which was answered/clarified the following day. The mask is well made, fits really well (snug), and isn’t itchy. Big plus is... Vis mer

Vurdert til 5 av 5 stjerner

Thanks to BONZ for their recent incredibly efficient online purchase experience. I was told of BONZ from a NZ friend however living in Western Australia & mature age I was wary of online purchasi... Vis mer

Vurdert til 5 av 5 stjerner

We purchased a scarf as a leaving present for a highly respected work colleague. Bonz was super quick to respond to our questions prior to making the purchase as we were worried about delivery times g... Vis mer

Vurdert til 5 av 5 stjerner

Hello from Melbourne, Australia! I rarely review shops, but experienced the most caring customer service from Bonz, especially from Kati, when purchasing face mask filters. Very helpful and patient wi... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesbutikk

Skrevet av virksomheten

Established in 1972, BONZ Group proudly manufactures and retails luxury New Zealand made apparel, accessories, homewares and furniture. We are best known for creating elevated and opulent products from rare and high-quality local materials, most notably ethical baby lambskin (slinkskin), possum and ultrafine merino wool. The brand’s Central Otago origins inspire our collections with uncomplicated yet refined and timeless designs. The company is headquartered in Queenstown, New Zealand, and operates the design studio and factory from Invercargill.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

36 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

What a wonderful company to deal with

What a wonderful company to deal with. We had an urgent need and they responded so well. We asked for a product and if it could be sent by courier that day if possible. They met our needs without any fuss just a very professional and efficient approach. Wonderful customer service.

2. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Custom made jacket excellence

My wife had her beloved Bonz lambskin jacket stolen from an airport lounge. A telephone call and a few emails later we received a custom made jacket that fits perfectly and is beautifully made of the finest materials.
We highly recommend them.

14. august 2020
Anmeldelse skrevet uten oppfordring
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Svar fra BONZ

Many thanks for leaving us such a lovely review Ian, it's really appreciated.

Vurdert til 5 av 5 stjerner

TOP MARKS! Fabulous service received from this…

Fabulous service received from this company. The staff went above and beyond to provide a fast, friendly and efficient delivery service when I purchased soft furnishings from them recently, including shipping inter-island. Highly recommended!

9. august 2020
Anmeldelse skrevet uten oppfordring
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Svar fra BONZ

Thanks Annette, it's always inspiring to get such a lovely review. Bless you for making the time to do so.

Vurdert til 5 av 5 stjerner

I had a verrygood experience with them

I had a verrygood experience with them. Really helpful and kind people and now i have a verry beautiful jacket. Thank you

24. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra BONZ

Hi Martina, We're really happy that you found us helpful and kind, and especially that you loved your beautiful jacket. Thanks so much for making time to write a review, please let us know if there is anything else we can help you with . Bonnie

Vurdert til 5 av 5 stjerner

Amazing customer service from Bonz

Hello from Melbourne, Australia! I rarely review shops, but experienced the most caring customer service from Bonz, especially from Kati, when purchasing face mask filters. Very helpful and patient with me, communicating frequently whilst I made up (and changed) my mind. Thank you for everything.

9. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra BONZ

Many thanks for making the time to write us a review. Please stay safe in Melbourne - so sad to be back in lockdown, our thoughts are with you all over there.
Bonnie

Vurdert til 5 av 5 stjerner

We received a very warm welcome in the…

We received a very warm welcome in the store, especially from Kati.
The quality and beauty of the BONZ clothing is second to none.
My wife and I both bought new jackets that are so warm, stylish and light to wear.
We will definitely be back or perhaps shop online.
Phillip

5. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra BONZ

Thanks Phillip for making time to write this review for us. It is really appreciated, especially in these brutal times we find ourselves in at present.
I'm sure your wife and yourself will enjoy wearing your coats for many years and we would love to have you back in the store anytime
Bonnie

Vurdert til 5 av 5 stjerner

A wonderful experience!

The Merinoshield Bonz mask is pretty, dressy, comfortable, and effective. There are many colors that I can choose from to match with my dresses and blouses. The mask alone feels safe for most places but there is also a cavity between the two layers to add a Helix filter in case I need to go somewhere where social distancing is difficult like the doctor’s office and hospitals. The best thing is that Kati Mannisto, the sales representative, is very friendly! She answered promptly to my queries from the length of shipping to color and design of the masks. She provided me with the best experience and made my online shopping very enjoyable! I proudly wear Bonz masks and would recommend them to everyone. Covid19 gave me a lot of stress, but Bonz masks gave me back some peace, and Kati gave me a very caring experience! By the way, shipping to California is about two weeks and Bonz provides you a tracking link. Order yours now!

29. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thanks to BONZ for their recent…

Thanks to BONZ for their recent incredibly efficient online purchase experience.
I was told of BONZ from a NZ friend however living in Western Australia & mature age I was wary of online purchasing.
I touched base with BONZ and made inquiries re: homeware I was interested in purchasing .
From the initial contact to the shipping and arrival of my goods I couldn't be more satisfied nor recommend the team at BONZ more highly.
A big thanks to Kati & team.
Darryl Watkins W.A.

29. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have just purchased a Tiffany…

I have just purchased a Tiffany lambskin jacket from BONZ. I did a lot of research for this item as it is a lifetime investment piece for my wardrobe. I wanted to purchase NZ made, and the best quality. The quality is superb!
I found the website and sizing guide to be very accurate, this was important as I bought online, not in store.
Kati from BONZ was amazing in keeping me up to date regarding my delivery.

11. juni 2020
Anmeldelse skrevet uten oppfordring
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Hi Kim,
Many thanks for making time to write a review, and especially for supporting a Made in NZ luxury product doing these brutal times. Kati will be thrilled to read it as she really cares and always does her best to give wonderful customer service. I hope you enjoy your beautiful Tiffany for many, many winters ahead.
Bonnie

Vurdert til 5 av 5 stjerner

The scarf we purchased is absolutely beautiful!

We purchased a scarf as a leaving present for a highly respected work colleague. Bonz was super quick to respond to our questions prior to making the purchase as we were worried about delivery times given general courier disruptions caused by Covid-19. They delivered the next day! Best of all, the scarf is amazing! Warm, soft, and clearly made to a high standard. It was well received and our experience with Bonz customer service was excellent.

3. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Many years ago I was in Queenstown NZ

Many years ago I was in Queenstown NZ, visiting from Austin TX USA. I happened into the store Bonz, and bought a pair of lambskin and wool slippers. When I first got them, I will admit I was little skeptical because they are very delicate. But once home, I started wearing them, and wearing them, and wearing them. They are extremely comfortable. With time they mold themselves around your feet, and become like an extension of your feet. Because they are very thin, it feels a bit like you are barefoot, even though you are in slippers. I wore them so much that I had to start repairing holes and tears, so just a few weeks ago I went on their website and got another pair. They lasted about 4 years of constant usage. I think you'll love them - get a pair!

20. mai 2020
Anmeldelse skrevet uten oppfordring
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Svar fra BONZ

What a lovely review, many thanks Eric for making the time to write it. We're thrilled to hear you've loved your slippers, like you I live in mine too. All the best in these tough times, hope you get back to our beautiful country again sometime.

Vurdert til 5 av 5 stjerner

Thank you to the wonderful Kati and…

Thank you to the wonderful Kati and Bonz NZ team I was finally able to purchase a beautiful hand knitted jumper from their store.
I went online from Victoria Aust. Chasing a red, merino wool jumper. Could not find my dream jumper. Left a message thinking I would not hear anything for a while. Promptly heard from the wonderful Kati. Everything was possible. Within 12 hrs, a few emails back and forth, I had a beautiful, red, fine merino wool jumper measured to fit correctly travelling to me from the most beautiful, amazing Bonz NZ store. Kati, you were just beautiful to deal with. Bonz NZ you are amazing, so glad I found you after attending a wedding in Queenstown NZ. So excited to get my red jumper soon.
Maree

7. mai 2020
Anmeldelse skrevet uten oppfordring
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Svar fra BONZ

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We look forward to seeing you again.

Vurdert til 5 av 5 stjerner

Not only did they help me with sizing

Not only did they help me with sizing, my queries and concerns, they also added a birthday card for free for my husband. In this pandemic times, a little act of kindness goes a long way.

They answered all of my questions politely and promptly.

4. mai 2020
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Svar fra BONZ

Thanks for making the time to do a review for us. It was such a pleasure to help you, and we hope to be able to do so again in the future.

Vurdert til 5 av 5 stjerner

Beautiful Queenstown Retail Store

We had a wonderful time shopping at BONZ in Queenstown. They offer beautiful items and great service. We spent over two hours shopping with our teenagers and it was a pleasure experience.

2. mai 2020
Anmeldelse skrevet uten oppfordring
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Svar fra BONZ

Thank you so much for taking the time to leave us this amazing review, glad that you had a good experience and we look forward to seeing you again! Many Thanks.

Vurdert til 5 av 5 stjerner

Incredible customer service

Incredible customer service. Beautifully made, high quality merchandise. Staff went out of their way to help with our purchases and exchanges online from nyc. Super friendly! We can’t wait to travel back to NZ to shop there again in person.

20. mars 2020
Anmeldelse skrevet uten oppfordring
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Svar fra BONZ

We are so grateful for your kind words. Thanks for sharing your review with us.

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