Overall, I had a very good experience with Bond Turner. They handled my case efficiently, moved things along relatively quickly, and the legal work was generally on point. They were also always... Vis mer
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Very professional from the first phone call. Always answered any questions or concerns I had. Had a successful outcome when going through a stressful time. I would personally like to thank rob king fo... Vis mer
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I am very happy with the service I received from Bond Turner. They were professional, helpful and kept me updated throughout my claim. They explained everything clearly and always tried their best to... Vis mer
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I have had a very positive experience with Bond Turner. The team has been professional, helpful and supportive throughout the process. Communication has been good, and they have taken the time to expl... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Kontaktopplysninger
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , Storbritannia
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4,5
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Your service has inspired me.You always Good …
Your service has inspired me.You always give your clients the highest priority and are able to fulfill the coustomer’s fair demands by handling the coustomer’s case very nicely.I wish you all the best.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Had accident claim with Bond Turner had…
Had accident claim with Bond Turner had a great experience, pass information on time and settled really fast. Staff was helpful and cooperative. Highly recommended
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Toqeer,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Neil Murray was extremely helpful in my…
Neil Murray was extremely helpful in my case, and made a very traumatic time seem less stressful
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Nat,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased to hear you found Neil's assistance helpful, he is a valuable asset to our firm. Your recommendation of our services is most appreciated and we will certainly share your kind words with Neil, along with the rest of the team, who will be thrilled to read your excellent review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Stephen Murray at bond turner has been…
Stephen Murray at bond turner has been great from start to finish with my claim , couldn’t have wished for a better service . Hopefully I never have to use a solicitor for another injury but if I ever do I would not hesitate to get back in touch. Thanks for all your help I am very grateful
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Nicki,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with Stephen's excellent assistance and it makes us so pleased to hear you were satisfied with his service. We will certainly share your kind words with Stephen, along with his team leader, James, who will ensure he receives the recognition he deserves.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Poor Service
Such a poor service after a RTA in October 2025 involving me being hit from the rear, i was directed to Bond Turner who unfortunately did not deal with me in a professional manner. A firm who never spoke with me over the phone when contacted by myself, i was always told someone would call me back but it never happened. To add to this i was very disappointed with the outcome and i will in the future stay away from this firm.
29. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Waheed,
Thank you for your review.
We are saddened to see you left us a negative review, we never like to see a client feeling anything less than fully satisfied.
We apologise if you feel our communication did not meet your expectations as providing outstanding communication is a key aspect of our service. But please be assured our team worked hard to provide you with the best possible outcome under the circumstances.
We welcome your constructive feedback as part of ongoing pursuit of providing excellent customer and we welcome you to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Professionalism, honest, and integrity
The solicitors kept in constant contact updating any time there was anything to report! They are very professional and polite! Will recommend, they work on your behalf in the background
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to assist you and provide with such excellent communication. We will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Estou extremamente insatisfeita com…
I am extremely dissatisfied with this situation.
I am awaiting an immediate response and the prompt resolution of this matter.The process was completed on May 14th, and I even received an email asking me to evaluate the service provided, which indicates that, from the company’s perspective, the procedure had already been finalized. However, as of today, June 8th, my funds are still being held, and the payment has not been made.
Throughout the entire process, I promptly responded to all emails and provided all the information and documents requested. For this reason, I do not understand what is causing this delay or why the payment has still not been issued.
Whenever I contact the company, no one is able to provide me with a clear explanation or a concrete solution. I am passed from one representative to another, and my issue remains unresolved.
I consider this lack of transparency and support completely unacceptable. I urgently request a clear explanation for the delay and, most importantly, an exact date on which the funds will be deposited into my account.
I am awaiting an immediate response and the prompt resolution of this matter.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Dayane,
Thank you for your review.
We are saddened to see you left us a negative review, it is never our intention to leave a client feeling anything less than satisfied.
Your claim is indeed settled but we still need to secure the funds before we can release them to you. This is a normal part of the litigation process and we apologise if this was not adequately explained to you as we consider communication a crucial quality to our business.
We assure you that matters are proceeding normally and our team will update you once funds are ready to be released and we thank you for your patience during this time. If there is any other assistance we can provide you with, please don't hesitate to contact us.
Kind regards
Simon Murphy
Bond Turner
Bond and Turner where very supportive…
Bond and Turner where very supportive as I didn't know where to go. Chloe and Lorna guided me and provided help along the way
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Nicky,
Thank you so much for your review, the positive feedback means a lot to us.
We are delighted to hear you found our service helpful and we provided the guidance you needed, and we will certainly share your kind words with our dear colleagues, Lorna and Chloe, along with their team leader who will ensure they receive the recognition they deserve.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
They kept me updated throughout my…
They kept me updated throughout my claim.
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Laurraine,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Great service
Very helpful and smart people. Many thanks
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Natalia,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I had a bicycle accident in February…
I had a bicycle accident in February 2025 whereby a foreign white van rolled on my nearly new (expensive) specialized road bike. It took 15 months to get paid by the adverse party who was at fault. It was frustrating to say the least but Portia at Bond and Turner was a solid ally and fought my corner. We got there in the end. Would recommend them in general and Portia Dean specifically
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Eric,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an excellent service, as well as a satisfying outcome, and we will certainly share your kind words with Portia, as well as her team leader, Neil, who will ensure she receives the recognition she deserves.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Tive um bom apoio, orientação
Bound tuner me representou depois de eu ter me envolvido em um acidente de moto, ao qual tive uma queda, assim me deram total apoio e orientação para resolver da melhor maneira possível
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Joicy,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Melhores cumprimentos
Simon Murphy
Bond Turner
on professional and useless 
My case took more than 3 years , the only job they did was asking for all my bank details, even they had more than me information about my account. I had very strong case but at the end they just paid me 2k and took the rest for gods know who and only because I trusted them and they could do anything because I gave them access. They closed my case without my permission so I couldn’t do anything else. Also they changed over 8 case worker and 2 solicitors
Don’t and I repeat DON’T TRUST THEM. 
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Nikos,
Thank you for your review.
We are saddened to hear you feel our service did not meet your expectations, it is never our intention to leave one of our clients feeling anything less than fully satisfied.
We cannot identify you as a client by your username and would very much like to get to a root cause of any issue you may have experienced. We would very much appreciate if you could reply to our request for information with your name and case reference so we can investigate the matter and see if there is anything further we can assist with.
Kind regards
Simon Murphy
Bond Turner
Very helpful team best ever.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Salauddin,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
"I would like to thank the entire BOND…
"I would like to thank the entire BOND TURNER team for the excellent service they have provided me. I absolutely love the professional, fast and friendly way you work. You truly care about your customers and helped me with everything I needed without any complications. It has been a real pleasure working with you all. Thank you very much for everything!"
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Rodrigo,
Thank you so much for taking the time to leave us a 5-star review.
It is wonderful to hear such great feedback for our customer service and we will certainly share your kind words with the rest of our team who will be delighted to read your excellent feedback.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Amanda was exceptional in the work she…
Amanda was exceptional in the work she done to help me even trying to get the best offer for me an constantly keeping me updated even helping me when I didn't understand certain things I couldn't of asked for anyone better to help me
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Kyle,
Thank you so much for taking the time to leave us a 5-star review.
It means a lot to hear your experience with our firm was a positive one and we are so pleased you found Amanda's assistance helpful. It was our pleasure to provide you with such excellent support and we will certainly share your kind words with Amanda, along with her team leader, Chantal, who will ensure she receives the recognition she deserves.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Brilliant company
Brilliant company kept me informed all time and consulted me at every stage highly recommend
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Tex,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It has been our pleasure to assist you throughout your claim. We strive to provide our clients with the very best of communication and it means a lot to us to hear you had an excellent experience with our firm. We will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
My experience with bond turner was…
My experience with bond turner was nothing less than exceptional. They constantly kept me updated throughout my case and managed to handle any issues that arose throughout. Always we’re open to questioning and handled my case in the quickest time possible. Really positive experience and would definitely recommended to those looking for a solicitor regarding a motorcycle accident.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Jonathan,
Thank you so much for your 5-star review, we really appreciate it.
It is our goal to make every client's legal journey as stress-free as possible and it means a lot to know you had an excellent experience with our firm. We will certainly share your kind words with the rest of our team who will be delighted to read your wonderful feedback.
Kind regards
Simon Murphy
Bond Turner
Great service
Very happy with the service, good communication, I’m very grateful
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Alexy,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I couldn't fault the service as a solicitor myself
I couldn't fault the service. As a solicitor myself and a partner of another firm, practicing in a different field of law, the work undertaken on my personal injury claim was excellent.
People often complain about the delays. Unfortunately that is the nature of our court system, the legal process and insurance companies taking every day and delay possible. As lawyers we cannot do anything about that and it is incredibly frustrating. Yes it took a long time, nearly a year, but that is the fault of the system and the other side.
Bond Turner were always approachable and provided an excellent service and result.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bond Turner
Hi Ben,
Thank you so much for taking the time to leave us a review.
It means a lot to receive a compliment from a fellow professional and it is wonderful to work with someone who understands not everything in the system is within our control. We will certainly share your kind words with the rest of our team who will be thrilled to read your great feedback.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Dette er Trustpilot
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