Bondilane Anmeldelser 21

Home accessories are simple but very stylish and well made.

Hanging light fixture adds a nice warm atmosphere to my room.

Decor pieces look decent and match a modern theme, but the finish and quality feel fairly average.

This company are a scam. Their products cone from China so they are the worst quality imaginable, take forever to arrive and then they refuse to offer refunds.

Ceiling light has a sleek design and good build quality.

Copied parts from many emails to Bodilane, but they don't answer! Amazon sells the same units with the same results. (at least you get your money back from them!)
"I recieved this order a few days ago but the disk is not working, I have tried everything to Format it, sometimes it goes through the motions but when I connect it again it tells me to format it again (I have manny times). on connecting it the first time it shows 8 Tigabites so I coppied a small video which it did, then I tried to copy a bigger file but it does not want to know anything only that the capacity now shows as 128MB not the 8 tigabites." Totally useless!!! This Company is a SCAM!

Continued 29/06/2026:

On Fri, Jun 26 2026, at 07:03 AM, Anton Bierma wrote:
Try downloading the images then you can enlarge them and see them better , otherwise buy a Magnifiying Glass., I have attached them again and have no trouble reading them at all.
Please send a Return Postage label so I can send it back to you (the 14 day refund is nearly over but that is not my fault) and then send me a refund for the AUD 80.00

My Reply:
(Received 28/06/2026)
I knew it, you are scammers, what happened to your last reply:
"Please rest assured that we are taking full responsibility for your case, and we will also cover the return shipping costs. You do not need to worry.
We are currently processing your refund as quickly as possible, and we truly appreciate your patience during this time. if possible, we would be very grateful if you could consider removing your review on Trustpilot once the issue has been resolved. We sincerely apologize for any misunderstanding and for the delay in communication.
Kind regards, Issa"

Anton Bierma
To: Bondilane
Sat, 27 June at 8:54 am
Message Body
It is your move now and yes I'll remove it when I see the refund in my Bank Account!
I bought it on the 28th may and it took until 22nd June to deliver it and 4 more days to reply to me.
Good and fast Customer service is important in your line of business!
I wonder how much longer this will take to resolve it?
Regards
Anton Bierma

On Saturday 27 June 2026 at 01:54:43 am AEST, Bondilane Support wrote:
Dear Anton,
We understand your concerns and would like to reassure you that your refund is guaranteed. We are not a scam and have no intention of withholding your money.
However, for the safety of both buyers and our store, we follow a structured refund process. This is part of our policy to ensure that all transactions are handled securely and fairly. We sincerely apologize for the inconvenience and the waiting time involved.
Please rest assured that we are taking full responsibility for your case, and we will also cover the return shipping costs. You do not need to worry.
We are currently processing your refund as quickly as possible, and we truly appreciate your patience during this time. if possible, we would be very grateful if you could consider removing your review on Trustpilot once the issue has been resolved. We sincerely apologize for any misunderstanding and for the delay in communication.
Kind regards, Issa

The Next Day I got this:On Sunday 28 June 2026 at 04:25:57 pm AEST, Bondilane Support wrote:

Hello Anton,
Thank you for sending the images through again.
Please be advised that we do not provide pre-paid return labels, as return arrangements and shipping fees are the responsibility of the customer according to our store policy.
However, since the drive is malfunctioning and to save you the time, hassle, and expense of arranging international return shipping, we can offer you a 20% partial refund instead, and there is no need to return the item. You are welcome to keep the item, and we will process the refund right away.
If you would still prefer to proceed with a return for a full refund at your own expense, please let us know, and we will provide you with our designated warehouse address and the necessary return instructions.
Thank you for your patience and cooperation, and please let us know how you would like to proceed.
Best regards, Issa
Customer Support Team

Here is some more from you:
We are currently processing your refund as quickly as possible, and we truly appreciate your patience during this time. if possible, we would be very grateful if you could consider removing your review on Trustpilot once the issue has been resolved. We sincerely apologize for any misunderstanding and for the delay in communication.
Kind regards, Issa

Issa , be assured that all of this will find it's way to : "Trustpilot"
You are a pack of "THIEFS"
Anton Bierma

Vireo motion mobile decor piece looks elegant and calming in my bedroom.

Interior lighting setup is functional and reasonably stylish, though nothing about it feels particularly standout.

Decorative home accessories gave my space a fresh modern feel.

Minimalist ceiling light fits the hallway well and has a clean look, but it’s quite simple in design.

Modern pendant lighting adds a soft glow to the living room and looks nice overall, though the effect is fairly standard.

This is a totally scamming company, the item I purchased took nearly 6 weeks to arrive it was of incredibly poor quality and about 50% smaller, looked nothing like the on line picture, would not cancel my order as they said already dispatched!! Would cost me £25 to return it to ……. Hong Kong!!! Are apparently going to to refund me £5. I will believe that when I see it. This company should be removed from online sales.
BE WARNED

Worst online shopping experience ever…total scamming website! Over 4 weeks still not even with the courier yet…refuse to cancellation of order request as well just because they claimed they’ve dispatched. As it’s not an Australian business so cannot do anything to them. Don’t purchase here

Avoid them , don’t trust what is in website . Delivery supposed to be 2-3 days still 14 days no update and nobody responsible ..very disappointing and unhappy

AVOID! Scam website! Do not use, you’ll never receive your item! AVOID!

Scam website. Ordered an item, never received a confirmation email but they took my money. Disputing with my bank.

Robbers

Once you buy something from here you don’t receive any verification of purchase and they don’t deliver your goods, 3 weeks I have been waiting and they are saying they are still waiting for dispatch

Not a chance!

And they won’t give me a refund!!!!

I purchase 'Electric' heated gloves from this company at £29.00. First of all, an identical pair is available on Temu for about £3.00. There was nothing Electrical about them....come to think about it - nothing heated either! What a load of expensive rubbish. Returning them is a whole different ball game! £25 with tracking to China (no returns accepted without tracking) So.....I opted for the crummy £5.00 discount as it would cost more to return them then keep this rubbish. The worst thing about the whole process is I checked the returns policy... Read very nicely util you need to use it. STAY AWAY FROM THIS CHARLATAN COMPANY. You have been warned.

Total scam website. Do not buy anything from them. Ordered dog beds but nothing was ever sent.

Paid $65 for USB lithium battery gloves. Arrived $5 cheap rubbish way too small.
TOTAL SCAM
Im making a fair billing issue with Mastercard, see how they like dealing with the big dog :)