My order didn't arrive (waited 3 weeks) emailed the company 3 times and got no response. Unfortunately had no choice but to get my money back through PayPal. Really disappointing and frustrating that... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Honestly had a fab time and am sad to see this place isn’t scoring higher on Trust Pilot. We visited twice today, firstly served by Michael who was fantastic with his knowledge of the perfumes we ask... Vis mer
I would avoid. My samples arrived 3 weeks later, with one half open and no customer support when I enquired about its status via email. If u are UK based I recommend using edulge instead, they have pr... Vis mer
Went to the shop in Covent Garden ready to purchase a niche perfume. The sales assistants were so obnoxiously rude and snooty acting like wealthy divas when everyone knows they are likely on minimum w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Bloom is a famous London perfumery stocking the best in independent, exclusive and niche perfume, skincare and make-up brands from all over the world.
Kontaktopplysninger
4 Langley Court, WC2E 9JY, London, USA
- +44 (0) 020 7240 0338
- bloom@bloomperfume.co.uk
- bloomperfume.co.uk
2,6
Under middels
27 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love this place and always pop in…
I love this place and always pop in when I’m in London. Staff are friendly and know their smells, plus they have some really unusual products which I love
I have only used delivery once and it was fine.
21. september 2024
Anmeldelse skrevet uten oppfordring
I have had no problems at all
I have had no problems at all, ordered a sample fragrance and it arrived a few days later. Email communication was good. Well packaged and a really nice fragrance!
7. august 2024
Anmeldelse skrevet uten oppfordring
Fast delivery and brilliantly labeled samples
Fast delivery and brilliantly labeled samples. Thanks
8. april 2024
Anmeldelse skrevet uten oppfordring
Best perfume shop in London
I've never had a bad experience with this shop/website, The complete opposite in fact. I've been into the shop and also bought loads of samples online and never had anything other than a stellar experience and great communication both via instagram and email. The sample pack monthly subscription was great fun.
My only minor quibble is that on the website they leave up perfumes which are no longer in stock and not likely to be restocked (eg if they have been discontinued) .
1. desember 2023
Anmeldelse skrevet uten oppfordring
They deal with exclusive perfumes and…
They deal with exclusive perfumes and very often have a monopoly. I phoned about their excessive delivery charges and was told they get great reviews and couldn't care less about my feedback. I see their great reviews must be these one star reviews.
20. oktober 2023
Anmeldelse skrevet uten oppfordring
If there was an option where i can take…
If there was an option where i can take off all stars i would. The customer service is just rude and unresponsive, no manners. We have bought perfume from them and they have messed up the delivery and now they just pointing fingers at other, waiting for some replies, not giving us time scales, it is just not professional customer care. To be honest it come to the stage where i just do not want to email them i just going to get money back from bank making a charge back request, that's how bad it is. Manager is very rude, unresponsive and unprofessional. Please all people if you ready to purchase any items from there, just consider those reviews.
14. juli 2023
Anmeldelse skrevet uten oppfordring
I have emailed this company 6 times now…
I have emailed this company 6 times now and also tried to contact them on messenger.
They have failed to reply even though I’m looking to purchase a very expensive scent.
Clearly have absolutely no customer service so I would avoid at all costs
20. juni 2023
Anmeldelse skrevet uten oppfordring
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