Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The same day service. The hands on customer service. The small details like the hand written note. The fresh and well packaged blooms and bunches. Every part of it was exceptional and in todays world... Vis mer

Vurdert til 5 av 5 stjerner

The team at Bloomable turn ordering flowers into something far more special than a simple online transaction. From the moment you visit their site or reach out with a request, you feel that there are... Vis mer

Vurdert til 1 av 5 stjerner

This company is pathetic, they don’t awnser their phones, emails or live chat. Do not order from them!!! Ordered for today they say same day delivery to get you to buy, Going to police station now to... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I ordered flowers for my moms birthday from Australia. It worked perfectly and the team did a wonderful job, the flowers were beautiful and in excellent condition. They are a little pricey but... Vis mer

Informasjon om virksomheten

  1. Onlinemarked
  2. Blomsterbutikk
  3. Gavebutikk

Skrevet av virksomheten

We’re Bloomable. South Africa's same-day flower and gift delivery online shop. If you order before 1pm, we'll deliver your flowers or gifts on the same day to destinations all over South Africa, including Cape Town, Johannesburg, Port Elizabeth and much, much more. We are the place you can come to when you want to make someone’s day, spread a little happiness or buy that last-minute gift. We deliver the lushest blooms and the most beautifully crafted gifts same-day nationwide around South Africa. We promise to put our hearts into everything that we do. We promise always to uplift our local South African artisans. And we promise always to be happy - and bloomable. Let’s be friends.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

51 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

The worse experience ever!!

The worse experience ever!!! You pay nearly 800r for something you hope will make your partner smile only to wait all day, call there number lines says they busy, email, no response!!! Finally order arrives 7pm which the day is all done only to get flat flowers and a Lindt chocolate that has melted. I will never recommend this company and there fake reviews because the terrible day we received was so unpleasant! I will be loading a formal complaint and will def be taking this further! AGAIN PLEASE DO NOT ORDER FROM THEM they say same day delivery but you get the order at 7pm while you already in your night time routine. Best of all you can’t even get hold of them or they courier, no sms no number to call nothing!!!!

14. februar 2025
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Svar fra Bloomable

I am so sorry for your experience—this is absolutely not the service we aim to provide. We understand how disappointing this must have been, and we’d love the chance to make things right.

Please reach out to our Customer Service Team, and we’ll do our best to turn this around for you.

Vurdert til 1 av 5 stjerner

This company is pathetic

This company is pathetic, they don’t awnser their phones, emails or live chat. Do not order from them!!! Ordered for today they say same day delivery to get you to buy, Going to police station now to lay criminal charges under taking money under false pretences.

14. februar 2025
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Svar fra Bloomable

Hi Byron,

we’re truly sorry for the disappointment you experienced. We understand how important your order was, and we regret that we fell short of expectations. We have since been in touch and resolved the issue, but if there’s anything more we can do, please don’t hesitate to reach out.

Vurdert til 5 av 5 stjerner

Blooming Brilliant Bloomable!

It has been a pleasure using this company. I was apprehensive at first after the reading the negative reviews. However; I was pleasantly surprised! Ordering from abroad can be challenging however Jessica and her team shone like true starts! She kept me updated all day until the delivery was safely made. The end result was spectacular and I can only but recomended this company going forward. I will without hesitation recomended them to family and friends. Keep up the excellent work!

8. januar 2025
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Svar fra Bloomable

Wow — thank you so much for this brilliant review! 🌸

I am so glad you gave us a chance, especially with the nerves that can come from ordering from abroad. It really means the world to hear the team made you feel taken care of every step of the way.

Thank you for trusting us to deliver something special and please know, we’re always just a message away whenever you’d like to send love from afar again.

Vurdert til 1 av 5 stjerner

no response

I ordered Flowers for my Sister in Law when her husband passed away. Flowers PAID for but not delivered. So far sent 2 emails BUT had no response. Now what do I do ??????????????????????????
This Company had been recommended to me, so cannot understand why they have failed.

13. februar 2024
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Svar fra Bloomable

Hi Mr Swinton!

We’re truly sorry for the experience you had it’s not the standard we hold ourselves to, and I understand how upsetting it must have been, especially during such an emotional time.

I am happy you gave us the chance to make it right, and we’re really glad we could still deliver a moment of happiness when it mattered most.

We’re always here for your floral and gifting needs, and I look forward to the next opportunity to bring joy your way.

Vurdert til 1 av 5 stjerner

CAVEAT EMPTOR

CAVEAT EMPTOR! Very poor service, disappointed in that order was placed, paid for in full and yet what was actually delivered was 50% of what I paid for. Very poor customer service, false promises of responding in 24 hours etc, unresponsive to web chat. So much for the 100% satisfaction guarantee that Bloomable offer. Folk, place your business where it is respected as a customer.

12. februar 2024
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Svar fra Bloomable

Hi there,

I’m so sorry for the disappointment and poor service you experienced from us last year. It’s clear we fell far short of our promise, and we take full responsibility.

We’ve taken all customer feedback to heart and have made significant changes since then, especially around our service, communication, and delivery standards.

Thank you for your honest feedback!

Vurdert til 1 av 5 stjerner

Scammers

Stupid me. I used them again after the Valentine's desaster of last year. Yeah, no excuse. This time they did not deliver late, they downright scammed me. Took the money never delivered. Don't answer the phone, don't reply to emails. I will reclaim the amount with my credit card company. Stay away!

14. februar 2024
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Svar fra Bloomable

Hi there!

I am truly sorry for the experience you’ve had and especially for the disappointment around Valentine’s Day last year. That delay was on us, and we take full responsibility for how it was handled.

We want you to know that we’ve taken all the feedback to heart and have made significant changes since then, particularly during high-volume periods like Valentine’s.

Thank you for your honesty — and again, our sincere apologies.

Vurdert til 1 av 5 stjerner

Failed to deliver on time for Valentine's

Truly not a commendable company - they emailed me at 4pm on Valentine's day to tell me they ran out of flowers and wouldn't be able to deliver while I had ordered in advance. They offered to deliver the day after... still not delivered and I have not heard back from them despite following up. Don't order with these guys, very unprofessional.

14. februar 2024
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Svar fra Bloomable

Hi Max,

I am truly sorry for the disappointment caused by your Valentine’s Day order last year. Since then, we’ve made significant improvements to our inventory management and communication processes, especially during busy periods, to ensure this doesn’t happen again.

Vurdert til 5 av 5 stjerner

What a disaster

What a disaster. Services was not rended for what we paid.

13. februar 2023
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Svar fra Bloomable

Hi Karin!

I am really sorry to hear about your experience, this is definitely not the standard we want for our customers. I know some time has passed, but I’d love the chance to hear more about what happened and see how we can turn this around for you.

Please reach out to us via email with your order details whenever you can.

Vurdert til 1 av 5 stjerner

Bloomable - Scam artists.

Scam artists.

Placed an order for Valentine's day on 12 Feb 2023.

Was told that the order was accepted and delivery would be effected on 14 February 2023.

At 16h00 was informed that order had been dispatched.

Order was never delivered to the recipient.

Website says that order has been completed however when I emailed them they told me that they're investigating my order not being delivered.

They're not answering calls, responding to emails, no order delivered, no refund.

Please do not use these scam artists.

13. februar 2023
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Svar fra Bloomable

Hi Warren!

I am truly sorry for what happened last Valentine’s Day. We understand how frustrating it was to place your order and not have it delivered, especially on such an important day.

We take full responsibility and have since made significant improvements based on customer feedback—especially around busy times like Valentine’s.

Thank you for your honesty, and again, we sincerely apologise for the disappointment caused.

Vurdert til 5 av 5 stjerner

Amazing products and service.

The whole process was amazing; simple to order from a great selection, to the delivery from the loveliest person who made sure everything was perfect.

My mother loved the gift and raved about the great delivery service.

I could not rate Bloomable high enough. Thank you!!

22. desember 2022
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Svar fra Bloomable

Hi DJC,

Wow, thank you so much for your beautiful words about our service! I am so happy to hear your mom loved her gift and that our delivery made the moment extra special.

We’ll be right here whenever you’re ready to send more love and we'd love to deliver more for you in the future 🌷

Vurdert til 5 av 5 stjerner

birthday gift for my sister…

I ordered a birthday gift for my sister in law and she is absolutely thrilled with it. Fantastic service as well. The gift arrived exactly when they said it would and the gift was fantastic quality too. Thank you so much for helping show her how much she is loved. Its so hard getting gifts to my family in SA because tge postal system is so untrustworthy so I highly recommend Bloomable...xx

3. juni 2022
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Svar fra Bloomable

Hello,

Thanks so much for your amazing review. I'm so happy we could help and make gifting from abroad easier for you.

Looking forward to seeing you again.

Cheers,
Jannes

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