Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The pans looked absolutely fabulous online, however the delivery was terrible for the price I paid. The pans were ‘thrown in several boxes and by the time they got to me the were bent and battered, th... Vis mer
Ordered 2 santoku knives, one came in fine condition, but another is missing save for the product sleeve. I've contacted and simultaneously been ignored by the After Service team. Be wary when pur... Vis mer
Ordered some milk pans & an 18cm & 20cm saucepan. Lovely blue colour, super non stick & overall very nice to use. Only suggestion would be, maybe a plastic handle on the saucepan to avoid them get... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Blackmoor is the leading manufacturer of the very best kitchenware products, all of which will inspire the everyday home cook. The Blackmoor kitchenware range has been designed for everyone, and combines practicality with style, ensuring zero limitations to the delicious meals you can prepare for your friends and family in the kitchen. Here at Blackmoor, you will find everything you need from frying pans to baking trays, and from knife sets to chopping boards. Shop the whole range to get what you need today.
Kontaktopplysninger
Benross House, Goodlass Road, L24 9HJ, Liverpool, Storbritannia
- +44(0)151 448 1200
- afterservice@blackmoorhome.co.uk
- blackmoorhome.co.uk
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The item I needed was for sale on your…
The item I needed was for sale on your site. I had been looking for a while. I also found the price very reasonable
The price is right
fast secure delivery, well packed and protected and the price is right
excellent customer service
Robyn at Blackmoor/Benross has been brilliant. I accidentally damaged the lid on my food processor, rendering it useless as the unit would not work without one slotted in place. Robyn speedily located the spare part and dispatched in double quick time.
That's great customer service!
Thanks once again.
The packaging needs improvement
It's a nice product but the biggest issue I have is the internal packaging, it's pants. The packaging is so thin the two pans knock about each other, and they get damaged. Not enough that you can't use them but enough they don't great with the chipped out the side of them.
The product was good. The packaging was rubbish.
Breadbin and caddys
Refunded but the messing and time it took to sort out was just awful communication was not that good. Although they did communicate it took days for them to respond which is pretty frustrating.
Very good price, best I could find and quick delivery
Very good price and quick delivery
Wonderful product pans are great easy…
Wonderful product pans are great easy clean, cooks well, hope they keep making the design of Nuevo very lovely, many thanks
Awful packaging, delivery and poor customer service
The pans looked absolutely fabulous online, however the delivery was terrible for the price I paid. The pans were ‘thrown in several boxes and by the time they got to me the were bent and battered, the box was all torn and there was nothing to stop them from banging around inside the box. Tried calling no one answers the phone. I emailed and complained and asked them to replace just the bent pans and they resent the whole order which I don’t have to return! Ended up with mixed feelings about the whole process.
Excellent Customer Services Response
Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the next day and arranged a collection of the broken item at my convenience. I read the negative reviews on here after I had a problem and was dreading the experience, so I was very pleased by the outcome. Goes to show that either (a) you can’t trust reviewers or (b) companies learn from reviews. Either way I’m happy to leave 5*
Arrived well packed the Expresso maker…
Arrived well packed the Expresso maker and very quickly very pleased with the service i received first time using this company 😀
Good quality products
Good quality products, well packaged and fast delivery. Very pleased with purchases
Great pans.Easy to clean
Very happy with my purchase.Pans are non stick and easy to clean
Would recommend
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