Summer of 2025 I had the most amazing experience with Black Diamond's customer service. I needed a replacement pole and the rep went above and beyond (like super beyond) to make things right. I will b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought a Black Diamond Jetforce Saga avalanche backpack for a lot of money. Within six weeks huge holes appeared in the pockets that hold the essential components. I contacted Black Diamond who brus... Vis mer
Do not order here!! Arrogant and terrible company! I ordered a battery for a black diamond light. The product page stated clearly it would fit ALL black diamonds light but this turns out not to be the... Vis mer
We had Joe as our technician today and he was nothing but the best! He helped with our dogs by letting them out of their kennel when he was finished spraying so they wouldn’t get in the chemical. Hope... Vis mer
I have trusted them with my life using…
I have trusted them with my life using their climbing products for years. Recent online experience makes me doubt they're worth that trust. They sent me a discount coupon that did not work. I mailed, and got told to place my order anyway, the discount would be applied afterwards. Guess what : after placing the order suddenly this was no longer true (one branch not taking ownership of a US promise). If you can not believe their words from a direct mail reply - do you want to believe anything else they claim ? For products that lives are going to depend on ?
16. oktober 2019
Anmeldelse skrevet uten oppfordring
I, love, Black Diamond!
I, love, Black Diamond!
If it is my harness, jacket, carabiner or headlight, I know I can trust this brand. Fully!
Even when I see the logo, I just want to buy it. (which has become a semi-major problem for the purse, but heck it)
I recommend Black Diamond because I've never been disapointed with them.
Continue the good work!
3. oktober 2019
Anmeldelse skrevet uten oppfordring
Black Diamond Jetforce Saga Avalanche Pack inferior
I bought a Black Diamond Jetforce Saga avalanche backpack for a lot of money. Within six weeks huge holes appeared in the pockets that hold the essential components. I contacted Black Diamond who brushed the complaint aside and said it was wear and tear even though it was under warranty. Do not buy this bag as the fabric is inferior and the system is not interchangeable. I won't be buying Black Diamond again. There are other makes such as Arc'teryx and Mammut out there that honour their warranties.
25. mars 2018
Anmeldelse skrevet uten oppfordring
I bought hiking poles from this …
I bought hiking poles from this company. After first hiking trip the scales for the pole lengts dissapeared.
I wrote the company and described the problem with photos.
I never got an answer.
Very dissapointing!
27. april 2017
Anmeldelse skrevet uten oppfordring
The best outdoor gear around
They are so nice and offer great prices for all sports and climbing gear
Dr. Mckenzie
9. desember 2015
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.