The headsets are awesome and i am using it from quite a while and recommend to my fellow colleagues and they have bought 4 sets. There was a hardware issue with the headphones and when i reach out to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Prompt service, no jumping through hoops, and just honest assistance with my dilemma.
I purchased a headset from black and gray 12/25. It worked great for about 6 months and then the mic just quit working. I reached out to them to see if it still had warranty on it. Unfortunately it di... Vis mer
Had a problem With my headset got a hold of customer service. They were more very helpful and got my situation fixed and sent me out a new one.
Informasjon om virksomheten
Skrevet av virksomheten
Elegant like Black. Minimal like Gray. We prioritise on curating and bringing premium technology to our customers with a minimal and seamless experience and embody sophistication and simplicity, offering a curated selection that complements your lifestyle.
Kontaktopplysninger
8407 central avenue, 94560, Newark, USA
- support@blackandgray.co
- blackandgray.co
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Prompt service
Prompt service, no jumping through hoops, and just honest assistance with my dilemma.
My headset microphone stopped working…
My headset microphone stopped working and the support team helped and was very professional and resolved my issue very fast excellent service
Customer service
It was a fast response from them and it was easy to do. It has been a great experience.
My headset gave up on me...
My headset gave up on me but their support did not and they made it right!
Great service very easy to navigate.
Great product and ease of use of the website.
Simply easy website with good…
Simply easy website with good explanation of there products. Highly recommend
Brilliant product so i purchased a…
Brilliant product so i purchased a second 1
Very easy to order product first time…
Very easy to order product first time let’s see how well it does
Had a problem With my headset got a…
Had a problem With my headset got a hold of customer service. They were more very helpful and got my situation fixed and sent me out a new one.
Easy ordering process will definitely…
Easy ordering process will definitely be trying this product out to see if the quality is.
Diana helped me out today to get a…
Diana helped me out today to get a replacement on my headphones. She was very quick and efficient, so I could get them as soon as possible.
Thank you so much just got my…
Thank you so much just got my replacement thks
From the conception of this order to…
From the conception of this order to the point of onward delivery it's class A
Exceptional customer service
I purchased a headset from black and gray 12/25. It worked great for about 6 months and then the mic just quit working. I reached out to them to see if it still had warranty on it. Unfortunately it didn't but they wanted to know what the issue was that I was having with it. I explained that everything was working fine except the mic. They emailed me and said they were going to replace it at no charge to me even though I had no warranty coverage left. I was not expecting that at all. They have all my future business from now on. I will be recommending their products to everyone who is looking for a quality headset.
Had some trouble with a headset and the…
Had some trouble with a headset and the company took care of it immediately. Product has been great, service was great... highly recommend
Providing a great product at an amazing…
Providing a great product at an amazing price point
ABSOLUTELY WONDERFUL CUSTOMER SERVICE…
ABSOLUTELY WONDERFUL CUSTOMER SERVICE AND VERY QUICK RESPONSE TO EMAILS. DEFINITELY WON A CUSTOMER FOR LIFE.
It's great
It's great. Quick change, long talk time.. only is the ear part can hurt your ears.. if it was more circle and not oval, it would be better to cover majority of your ear. I definitely would recommend and purchase this item again.
Easy process and order.
Customer service is top notch!
Customer service is top notch!
My damaged headset was replaced free of charge although it was outside of warranty window.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








