Very good service looked after the speakers really nice ones took a week or to arrive but the main thing is they came in one peace excellent service would use again if need be
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
He demanded payment before coming to my address for pickup. I paid him, and he collected my packages over two weeks ago, but they have still not been delivered. He has been deleting my comments and... Vis mer
Anthony collected a couple of chairs from a Bristol sale room for us. He then stored them for a few days while he put a run together to North Wales. They were then delivered to us wrapped in blankets... Vis mer
Anthony was great, really looked after my vintage motorcycle. Lots of blankets and cushions, nothing was too much trouble. Decent chap, very friendly, informed every step of the way and he was even e... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are a Collection/Delivery and Courier Service based in South Wales. Offering Monthly subscriptions, PAYG and business accounts.
Kontaktopplysninger
Storbritannia
- 07379651701
- delivery@black-book.net
- black-book.net
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
DO NOT USE
After asking more than once about an afternoon delivery time it wasn’t until after we had paid the courier fee and the day the item was meant to be collected and delivered did he say he wouldn’t make it till the evening. As no one would be there to receive the delivery and had to cancel he promised a full refund but since then he has been ignoring my calls and a refund has NOT been made.
AWFUL customer service I would not recommend using this company
Thanks for your reply but that is simply not true at 10.43am you were still on an hours drive to pick up a van to make the collection that was nearly 3 hours away and then once loaded would then be another 3 hours away to deliver. As you said you wouldn’t be there till 6pm I said that the delivery was too late as I had been repeatedly asking for the items to be delivered in the afternoon when there would be someone at the house. The lady you would have be been delivering to is 7 months pregnant and there would be absolutely no way she could have helped lift the delivery.
When I asked for a refund as you had missed the delivery time, over the phone you said a refund would be made to us. But we are still waiting. You mentioned nothing about your cancellation policy on the phone call just promised it would be made. Perhaps you could have discussed this with me on one of the many times I have tried to contact you instead of ignoring me for over 2 weeks.

Svar fra Black-Book Delivery Solutions Ltd
Brilliant service
Brilliant service. Item packaged well and delivered carefully by Anthony who kept me updated with delivery time. Thank you.
All good
All good - efficient and friendly and kept in touch about delivery time.
After being let down my a few companies…
After being let down my a few companies , black book stepped in with the better quote than the rest and more than met my needs . Can’t recommend them enough and I’ll sure to be using them in the future.
Excellent delivery
Excellent communication. Friendly reliable and helpful when delivering the item. Would highly recommend.
Fantastic delivery service
Fantastic delivery service! Great communication re delivery date and then updates on the delivery day itself with updates on eta. Very lovely guy doing the delivery. All this makes for a very happy customer 👍🏻
Strongly recommend
A consistently good service over a number of deliveries: reliable, good communication, a pleasure to work with.
Brilliant delivery service!
Anthony did a long distance collection and delivery for me at a few hours notice. He kept me fully informed of his estimated arrival time, and couldn't have been more helpful or efficient. A brilliant experience!
Anthony was fantastic
Anthony was fantastic - drove miles, late in the day and worked around my schedule 👍
Absolute superstar. Highly recommended
Alfonso was an absolute superstar. Lovely guy, brilliant service, great price - really couldn't be happier. Highly recommended and I will be using black book again.
Brilliant.
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