Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak... Vis mer

Vurdert til 5 av 5 stjerner

Wonderful experience! I had already purchased a glass lunch bowl in the store, and now I've purchased another one, as well as a stainless steel lunch box and a large lunch bag. The products are excell... Vis mer

Vurdert til 5 av 5 stjerner

Excellent customer service. My lunch box lid kept opening up even with it sealed and the band around it. I emailed B&B and within 24 hours the matter was sorted with a new lid sent out.

Vurdert til 3 av 5 stjerner

I have ordered three replacement bottle caps. They were packed in a box with a huge amount of paper as stuffing despite the fact that they would have easily fitted in an envelope. Cork and plastic is... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Benkeplateforhandler
  2. Butikk for motetilbehør
  3. Utendørs sportsutstyr
  4. Sportstilbehørgrossist

Skrevet av virksomheten

We are passionate about creating beautiful, original designs that are underpinned with functionality.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

258 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Pleased

The item arrived in a timely manner and was well packaged. The only down side is that the packaging is not as luxury as their description claimed, but there is nothing wrong with it and it is functional.
Overall a good product, easy to order, good delivery, and an excellent price.

16. desember 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Long time to dispatch and lack of communication about this

Placed an order and received confirmation by email - all good. Then heard nothing for over a week and no parcel arrived, I had to phone them and chase up the order. They did immediately dispatch after I phoned but the lady I spoke to wasn't apologetic and I got the impression that if I hadn't phoned I still wouldn't have my purchase.

15. desember 2016
Anmeldelse skrevet uten oppfordring
Logoen til Black + Blum

Svar fra Black + Blum

Hi,

We are really sorry to hear the issue you have had with your delivery.

Unfortunately we have had an issue in our system that couldn't be spotted earlier for a few orders and that is the reason why we haven't been able to inform you before. Once this issue has been sorted out we have made our possible to ensure orders were sent as soon as possible since we usually deliver orders really quickly.

Please note that we are always trying to find ways to improve to give the best service to our customers so we sincerely apologies for the inconvenience this may have caused.

Sincerely,
black+blum

Vurdert til 5 av 5 stjerner

Black & Blum my go to, every time.

I emailed black and Blum in regards to replacement spoon for my thermo pot. The response I got was personable helpful and quick. As a direct result of that email I ordered more than I had originally intended. Every product I received is high-quality and beautiful and functional. I also love the lunch recipe book. It's a great touch and so thoughtful. If I'm looking for anything online I checked Black and Blum first. Best online shopping experience ever!

11. desember 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Slow delivery

Would love to review the product but the request to review has arrived a week ago and the ordered goods have still not arrived. Have waited nearly two weeks. Please connect your delivery operation side to the "get a review" side of the organisation. Not happy.

8. desember 2016
Anmeldelse skrevet uten oppfordring
Logoen til Black + Blum

Svar fra Black + Blum

Dear Richard,

We sincerely apologise for the delay in sending you order out. We are currently working with a new courier and we have had a few delays in sending out the orders the past week.

However your order should have been delivered on 2nd so we are really sorry to hear that you haven't yet received it.

According to your tracking details that have been forwarded to your email address your order will be delivered by Friday.

We would like you to know that we have refunded your delivery charges in your account and we hope you will enjoy your products.

If we can help with anything do not hesitate to contact us and we will give you the assistance required.

Sincerely,
Black+Blum team

Vurdert til 5 av 5 stjerner

Excellent service

The candle holders I bought were good value for money. Delivery was early but they kept me apprised of the progress and allocated a time. All in all I would certainly use them again. I hope they keep up this standard of service.

6. desember 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

My error but still pleased with purchase

I love the large carafe....I was looking for a water filter system using a glass jug/bottle. Stylish and practical. Perfect.
Sadly the same can't be said for the water bottle. It is my error that I thought this too was a glass bottle, which it is not, plus the lid is hard for me to put the retaining clip over ( I have rheumatoid arthritis) But i will persevere!

5. desember 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very Happy

Good web site and ordering procedure, efficient service. Very pleased with the products: "Eau Good" and filters.

1. desember 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Broken charcoal.

Although love the design of my drinks bottle and large glass bottle my charcoal came broken, Black + Blum did not want to replace it as they said it would work the same even if in bits! However they did replace it as they had already recieved the item and informed me this would not be replaced in future in a very rude message. The products are not cheap and I feel tiny bits of charcoal floating in the water could be drunk ! Has made me think twice about buying from them in the future!

29. november 2016
Anmeldelse skrevet uten oppfordring
Logoen til Black + Blum

Svar fra Black + Blum

Hi Emma,

We are sorry to hear the issue you have had with your broken charcoal.

We are more than happy to replace products such as the charcoal however we want to make sure that customers confirm this with us before doing so.

Please note that it is possible that the charcoal breaks inside the vacuumed pack, even if we try our very best for it to arrive to you in one piece.

We understand that you were disappointed but we wanted you to know that the broken charcoal still performs its job perfectly well, and filters your water the same way the long stick would.

You are still able to drink from your bottle if the charcoal has unlocked itself or if it has split into pieces. There is a little curve at the top of the bottle which would help prevent the charcoal from falling out (while you are drinking).

As you pointed out, it is also possible to find that there are a few charcoal fragments in the water. Please rest assured that the water is still safe to drink – Active charcoal is actually good for you - it can be also find in tablets to helps ease digestion.

If the black pieces remain a problem, please rinse your bottle and charcoal when necessary.

We hope this helps and that you will continue to enjoy our products.

Kind regards,
black+blum

Vurdert til 5 av 5 stjerner

Great products

Great range of products, with the option to buy replacement components, should they be required.

16. november 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good quality but not that long-lasting

I bought the Lunch Pot duo and just had to return to Black + Blum to buy a new lid, as the other lid broke after a year of owning. This was a little disappointing, as I've had containers from Poundland which have lasted longer and are significantly cheaper.
The pot itself is still good, a little stained from red curry paste but not too bad. It doesn't leak, which is a good thing!

14. november 2016
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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