Bitmore Anmeldelser 

Just so easy. Simple and informative website, ordering was easy and postage was free and quick.
Best of all it was Royal Mail and not those incompetents Hermes, now Evri.
The charging cable seems to be a good quality and is working well.

Interesting situation _ hence a 3☆ review...
Purchased off EasyJet a faulty set BUT subsequent to my dealing via Instagram & email - Ryan has been Extremely helpful in resolving this issue.
I'm yet to receive (delayed via Royal Mail) but awaiting new product to refresh this ☆rating hopefully.

excellent servis

Bought in September on a Ryan air flight. I didn’t use until today 12/1/23 as I bought these thinking I hadn’t packed mine, but I had. So upset as only one ear worked and very low volume! They have just been binned.

Great product and fantastic customer service. Highly recommended

Very good prompt attention for problem I had

Really disappointed that one of the ear buds split into two (seemed to unglued) and stopped working within a short time!

The company were brilliant

They listened to my complaint and acted upon it rapidly. Great service would recommend this company

Bought a set of these Vybe pro Bluetooth magnetic earphones on a Ryanair flight to fuerteventura and to be honest wasn't expecting much as I'm fussy about sound. What a surprise I got! These are by far and away the best sounding earphones I have ever had, and the price was unbelievably cheap. I paid €11 in a Black Friday deal where normal retail was around €20. Normally phones in that price band sound tinny and plastic. These totally live up to the deep bass promise. If you see them, buy them. You can't go wrong.

I had a problem with a cable but had bought the item 2 weeks earlier. They listened and understood my issue and replaced it immediately. Great service and fast posting.

Bought a Bitmore product on the plane, when opened found a cable missing, aircraft company ( easy jet ) offered no assistance, contacted Bitmore and received excellent service from Ryan, who replaced the cable free of charge, excellent customer service.

Quick, efficient, and helped with problem easily.

Device is good, delivered on time. However I’ve been unable to register it on the site despite documentation telling me to do so. And I’m supposed to earn credits for my purchase, but haven’t. I’ve Tweeted without reply.

UPDATE: I gave up with Twitter and emailed. I got an immediate response with the registration link (it is on the website, but well hidden) and they've updated my purchase credits. Good response eventually.

They admitted no-one's monitoring their Twitter feed, so why put it on the website and promote it as a contact mechanism? They said they'd get their IT team to look at removing it.

I've upgraded my review from 3* to 4* as a result.

I needed help with connecting my earphones. The reply was very fast, very polite and very helpful.

Took opportunity to grab up a Bitmore® Juucee™ 10,000mAh 2 Port Powerbank at a sale price of £18.99. Can be used multiple times before requiring to be recharged.

Bitmore recently exchanged a device under warranty. Excellent communications, no fuss or delay and a speedy turnaround. Their products are also of an excellent quality. Highly recommended.