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Bitget Anmeldelser 

2 271
TrustScore 2 av 5

2,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

По большому счету это хорошая биржа, из минусов сразу могу выделить наличие кучи мусорных и опасных торговых пар, плохую работу во время сильной волатильности, и изредка подвисающее приложение. Из плю... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

UID 4659356564 SEPA Credit Transfer of 490 EUR was COMPLETED 07 July 2026, (today is 16 July) Till this date the money has not been credited to the account. Contacted support - Ticket 3253425 . S... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I first started using Bitget through one of their campaigns, and I’ve been participating in different ones ever since, it’s been really rewarding. Honestly, it’s become my go-to platform over the pa... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

I use Bitget for learning futures trading with small amounts. I planned to increase my capital, but now I am considering moving to another platform. Everything works fine, except for the Rewards Cente... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kryptovalutatjenester
  2. Bioteknologifirma
  3. Finansinstitusjon

Skrevet av virksomheten

Established in 2018, Bitget is the world’s leading crypto exchange and Web3 company, serving over 100 million users across 200+ countries and regions. Bitget is committed to helping users trade smarter with its pioneering copy trading feature and and other trading solutions. With an average daily trading volume of $20 billion, Bitget is now the fourth largest crypto exchange by volume.


Kontaktopplysninger

2,2

Under middels

TrustScore 2 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,2

Alle anmeldelser

(2 271)

437 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

The deposit and withdrawals are good

The deposit and withdrawals are good. But the Api documentation is bad written in chinese, so year it tough for algorithmic trading.

24. april 2026
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Svar fra Bitget

Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at https://bit.ly/4sRB7aV, including any details or screenshots that may help.

Vurdert til 1 av 5 stjerner

Not every platform gives users a reason…

Not every platform gives users a reason to stay, but I’ve honestly enjoyed being part of the Bitget community 🤍

From trading experience to community activities and learning opportunities, it has been a smooth journey for me so far

22. mai 2026
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Svar fra Bitget

Hi, we hope you're doing well! We noticed a low rating with your positive review. If this was unintentional, we’d appreciate it if you could update your rating to reflect your positive comment. Your feedback helps us improve our service. If you have any suggestions or requests, contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Vurdert til 1 av 5 stjerner

Bitget P2P is very weak not to mention dead appeal team

Bitget P2P has been one of the most frustrating exchange experiences I’ve had despite being an active crypto trader and merchant across major platforms including Binance, Bybit, OKX, Gate, and Bitget itself, with cumulative trading activity exceeding 15 BTC.

The biggest issue is the extremely slow and inefficient appeal system. If a newbie or inexperienced user locks your coins without valid proof, your funds can remain frozen for hours or even days while support keeps delaying the process with repetitive responses.

For a financial platform handling user funds, appeal teams should act MUCH faster, especially when evidence is obvious. Instead, merchants are left waiting while their capital is effectively held hostage.

Another major issue is merchant reputation handling. A single baseless negative review from a buyer can permanently damage a merchant’s reputation even when no scam or misconduct occurred. In my case, I only delayed release slightly because I was verifying receipt of funds and dealing with temporary banking limits, yet Bitget refused to remove the unfair feedback without properly reviewing the context.

Ticket #3136593

The restrictive merchant limits are also terrible. Without locking a security deposit, merchants are limited to very small buy ads around 500 USDT, making serious scaling almost impossible compared to other major exchanges.

To make things worse, support responses felt heavily automated and AI-generated rather than handled by an actual live agent capable of properly understanding the issue.

Unfortunately, many users publicly report frozen funds, delayed appeals, account restrictions, and generic support responses on Bitget as well.

21. mai 2026
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Svar fra Bitget

Thank you for bringing this to our attention. We’ve located the ticket associated with your feedback and confirmed that our team has already responded to your email. Please check your inbox or spam folder for our reply. If you need further assistance, feel free to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Vurdert til 3 av 5 stjerner

I start using bitget by getting a…

I start using bitget by getting a reward coin in bitget. Then I start participating bitget events on app and social platform and found them really interested. But point redemption found very bad after working for months and at redemption time there no option to convert in usdt. But they still mentioned that points can convert in usdt.

21. mai 2026
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Svar fra Bitget

Thank you for sharing your concerns. Please note that each event has specific terms and conditions that must be met to qualify for the rewards. To help resolve this, contact us via live chat or submit a webform: https://bit.ly/4sRB7aV. We will review your account's participation history and address your concerns in detail.

Vurdert til 1 av 5 stjerner

Wie schon oft erwähnt...früher ne gute…

Wie schon oft erwähnt...früher ne gute Plattform. Jetzt funktionieren nichts mehr. Direkteinzahlung vom Konto funktionieren nicht mehr. Auszahlung dauern teilweise Wochen.Klärung über Livechat völlig sinnlos. Tickets werden erst gar nicht beantwortet. Auf den Link der nachher der Kundenbetreuer hier unten posted kommt keine Antwort...
Mach so keinen Sinn mehr ....

16. mai 2026
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Svar fra Bitget

Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at https://bit.ly/4sRB7aV, including any details or screenshots that may help.

Vurdert til 1 av 5 stjerner

Des voleurs tout simplement

Des voleurs, a fuir absolument

Argent délibérément bloqué, du vol manifeste, de la mauvaise foi !

Il vaut mieux jetter son argent par les fenêtres

13. mai 2026
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Svar fra Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: https://bit.ly/4sRB7aV, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Vurdert til 1 av 5 stjerner

Account Closed Without Explanation and No Real Customer Support

As a verified user of Bitget, I recently received an email informing me that my account was under review. Shortly afterward, I was notified that my account would be permanently closed and that any funds in the account could potentially be lost.

Fortunately, I did not have any assets in the account at the time, but the experience was extremely frustrating and concerning.

The biggest issue is the complete lack of proper customer support in situations like this. The only option available is their ticket system, which has been very disappointing. Each time I asked why my account was being closed and what specific action I had supposedly taken to violate their terms, I received what appeared to be a generic template response. Even after following up multiple times, I was never given a clear explanation.

Based on my experience, I would strongly advise others to be cautious when using this platform. I also regret investing in their Bitget Token token. Transparency and customer support are essential when dealing with financial platforms, and in my case, Bitget failed to provide either.

Update after the company’s response: Unfortunately, their reply still does not address my actual concern and seems very generic. Here is the latest response I received from their ticket system:

“While we greatly appreciate your willingness to cooperate, no additional documentation is necessary from your end at this time. Kindly note that if you deposit funds into the account, your assets may be lost.”

This response makes very little sense to me. My account was under review and they are now apparently planning to close it without providing a clear reason or proper explanation. I was also unable to receive meaningful assistance through their customer support system, which is the main reason I shared this review.

8. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bitget

Thank you for sharing your concerns and we are here to support you. There may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. Should you require further assistance or have additional concerns, please don't hesitate to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Vurdert til 1 av 5 stjerner

Scammed in the points redemption as well

i LIKE MANY OTHERS IT APPEARS FELL PREY TO BITGET AND THEIR REWARD POINTS SCAM. iVE BEEN SAVING UP POINTS FOR MONTHS AND AS SOON AS i TRIED TO REDEEM THEM THE REDEMPTION FAILED AND i WAS TOLD i HAD VIOLATED SOME TERMS AND CONDITIONS OR ANOTHER EXCEPT THAT i KNOW 1`00% FOR CERTAIN i HADNT VIOLATED ANYTHING. sEEING ALL OF THE OTHER REPORTS NOW IT IS CLEAR THESE MISCREANTS ARE TOTAL SCAM ARTISTS!

7. mai 2026
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Svar fra Bitget

Thank you for sharing your concerns and we are here to support you. Please note that our events operate under specific terms and conditions designed to ensure fairness for all participants. In some instances, rewards are offered on a first-come, first-served basis due to a limited prize pool. Our team also conducts thorough reviews to verify participants’ eligibility and ensure compliance with the event's rules. This process helps us prevent fraudulent or abusive behavior that could affect the event's integrity. If you have any questions or concerns about your participation or rewards, please feel free to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV with details about the event in question. Our team is here to assist and resolve any issues you may be experiencing. Thank you for your understanding.

Vurdert til 1 av 5 stjerner

Bitget charged me bank wireless…

Bitget charged me bank wireless transfer fees & other so many fees to transfer my money into my Canadian bank account.
Then they told me that they could not transfer & sent a cheque.
Now they are asking me to deposit another big fees to get code to decode the cheque & warning me not to go to the bank to encash it as then I could face legal action from the authorities.
Have others faced such a scenario & what should be done?

30. april 2026
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Svar fra Bitget

Rest assured, we do not engage in any fraudulent activities. Please stay alert and only trust messages from our official channels, which you can verify here: https://www.bitget.com/official-verification . For assistance, contact us via live chat or webform: https://bit.ly/4sRB7aV.

Vurdert til 3 av 5 stjerner

Needs improvement

I have been using Bitget for 2 years now, Good interface and community setup, but a lot of improvement are needed

26. juni 2025
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Svar fra Bitget

We appreciate your feedback and are always looking for ways to improve. We’d love to hear more of your thoughts—feel free to share your ideas at https://www.bitget.com/feedback with any relevant details. If you need further assistance, please reach out to our live chat or submit a webform: https://bit.ly/4sRB7aV.

Vurdert til 1 av 5 stjerner

Horrible Customer Service, straight up innept.

My account was "flagged" for "security risk" and I've been locked out. System doesn't send verification code to the email on account.. I can't log in. To access support you NEED TO LOG IN?? WTF?? So I access support chat with a 2nd email address. Absolutely no help there as they refuse to even consider overriding the automated system even when offered to re-KYC or verify any information. Just told to basically shut up and wait 24-48 hours. NOBODY SHOULD BE DENIED ACCESS TO THEIR OWN ACCOUNT!
If you or anyone you know uses BitGet, unplug head from ass and put your money elsewhere!

29. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bitget

Thank you for sharing your concerns. Please be aware that our system may temporarily restrict access if several login attempts occur within a short time frame. We suggest waiting 20 minutes before trying again. If the issue continues, contact us via live chat or submit a webform: https://bit.ly/4sRB7aV for further assistance.

Vurdert til 2 av 5 stjerner

Bloquearon mi cuenta

Bloquearon mi cuenta y NUNCA me dieron una explicación ni me dejaron retirar el dinero

15. januar 2026
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Svar fra Bitget

Thank you for sharing your concerns and we are here to support you. There may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. Should you require further assistance or have additional concerns, please don't hesitate to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Vurdert til 1 av 5 stjerner

Transfert cauchemardesque

ok l'arrêt des services est provoqué par l'AMF mais la gestion de transfert de fond de BITGET est d'un amateurisme sans nom cela fait déjà 1 mois que les fonds sont inaccessibles comme toutes informations liée au compte on ne peut même pas faire son bilan. S'il avait mieux expliqué cette gène j'aurais pris mes dispositions. Inadmissible

29. april 2026
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Svar fra Bitget

Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at https://bit.ly/4sRB7aV, including any details or screenshots that may help.

Vurdert til 1 av 5 stjerner

Einzahlung nicht gut geschrieben

Ich bin sehr enttäuscht von Bitget.

Ich habe vor über 14 Tagen eine Einzahlung getätigt. Meine Bank hat die Zahlung bestätigt, aber bis heute wurde der Betrag meinem Konto nicht gutgeschrieben.

Der Support reagiert extrem langsam bzw. gar nicht – ich habe bereits mehrfach geschrieben und keine hilfreiche Antwort erhalten.

So ein Umgang mit Kundengeldern ist für mich nicht akzeptabel. Gerade bei Finanzplattformen erwarte ich Transparenz und funktionierenden Support.

Ich hoffe, dass sich das Problem schnell klärt – aktuell kann ich die Plattform aber nicht weiterempfehlen.

28. april 2026
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Svar fra Bitget

Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at https://bit.ly/4sRB7aV, including any details or screenshots that may help.

Vurdert til 1 av 5 stjerner

Bitget alberga estafadores

Bitget es una cosa dudosa por el hecho de permitir que estafadores como Moon79, español cuyo verdadero nombre es Daniel Cantoral Fernández, desde su cuenta P2P vendan USDT y no cumplan con la entrega.

24. april 2026
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Svar fra Bitget

Thank you for sharing your concerns. To resolve any disputes, please refer to this guide for submitting an appeal: https://bit.ly/3ZSHor9. You can also review possible scenarios in the P2P Handling Rules here: https://bit.ly/3XBgqTK. If you need further assistance, contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Vurdert til 1 av 5 stjerner

Una estafa

Ticket interno Bitget 3022772, prueba de reclamación de Mi estafa en Bitget

Quiero expresar mi descontento con Bitget tras perder 300 euros en solo dos días en su plataforma. Doy gracias de que sólo ingresé esa cantidad para probar.La empresa afirma contar con controles y verificaciones para evitar fraudes, pero mi experiencia demuestra que estas medidas no son eficaces. Me he sentido totalmente desprotegido como usuario. Considero grave que una plataforma de este tipo no garantice la seguridad que promete. Por ello, no recomiendo su uso y advierto a otros usuarios del riesgo que supone operar en Bitget sin una protección real con alto riesgo de perder tus ahorros.

15. februar 2026
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Svar fra Bitget

Thank you for bringing this to our attention. We’ve located the ticket associated with your feedback and confirmed that our team has already responded to your email. Please check your inbox or spam folder for our reply. If you need further assistance, feel free to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Vurdert til 1 av 5 stjerner

Bitget es un banco de ladronesa mi me…

Bitget es un banco de ladronesa mi me robaron los 10000 que en cuotas que había que pagar para que me desembolsan 27000 euros que ha ganado en Summit Capital ,lo último que me decían que había que verificar que era yo que era el que tenía que recibir el capital ,y nada me dejaron esperar para pagarme el dinero y nunca más volvió a escuchar algo de esas ratas ,se me robaron 37000 euros esos banditos ,pero se van a ir muy mal con esa dinero porque se vuelve maldito ,RATAS...

20. februar 2026
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Svar fra Bitget

We understand your concerns and take scam reports very seriously. To help us investigate thoroughly, please share more details with our support team via live chat or at https://bit.ly/4sRB7aV. We are committed to transparency and addressing your feedback responsibly.

Vurdert til 1 av 5 stjerner

Fraud conform transfer but never send…

Fraud conform transfer but never send 153 USDT ticket#3057769 WORST EXPERIENCE. SCAM ALERT.

Bitget Ticket #3057769. I subscribed 153 USDT to preSPAX Launchpad.

On 19/04/2026 23:21, their support CONFIRMED IN WRITING: "Transfer from SME to SME" for my 153 USDT.

1+ HOUR PASSED. Money never arrived in Spot Wallet. Support went completely silent after confirming.

They are illegally holding funds during Subscription Phase after promising refund.

This is documented fraud. I have screenshots. Avoid this exchange at all costs.

Update: Still no refund. Bitget is stealing client money.

19. april 2026
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Svar fra Bitget

Thank you for bringing this to our attention. We’ve located the ticket associated with your feedback and confirmed that our team has already responded to your email. Please check your inbox or spam folder for our reply. If you need further assistance, feel free to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Vurdert til 1 av 5 stjerner

Pagar para cobrar tú dinero.

Pagar para cobrar tú dinero.
Bitget me pide que pague 1300 dolares para poder cobrar mis 14.000 dólares.
Esto es de Vintario ( plataforma de criptomonedas). Para poder cobrar mi dinero he tenido que abrir una "Wallet" en
Bitget y estos quieren que les pague 1300 para cobrar mi dinero. Qué os parece?

7. april 2026
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Svar fra Bitget

We genuinely appreciate you taking the time to share your concerns, and we want to assure you that Bitget operates with complete transparency and integrity. Our platform does not engage in any fraudulent practices, and we remain committed to providing a secure trading environment for all users.
Unfortunately, scammers are highly active in the cryptocurrency space, often impersonating legitimate platforms to deceive users. We strongly urge you to stay vigilant and to engage only with official Bitget communication channels. To verify the authenticity of any messages, emails, or notifications claiming to be from Bitget, please refer to our official verification page here: https://www.bitget.com/official-verification.
If you have encountered any suspicious activity or unauthorized transactions, we encourage you to report them immediately. Our support team is available to assist you and provide guidance on securing your account. Please contact us via live chat or submit a webform: https://bit.ly/4sRB7aV with all relevant details so that we can investigate and offer the necessary support.
We deeply regret any inconvenience this situation may have caused and truly appreciate your patience and understanding. Your security is our top priority, and we remain committed to ensuring a safe and trustworthy trading experience for all our users.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv