Bistrot Pierre Anmeldelser 

We booked into Eastbourne for the Christmas Day meal. We were very underwhelmed by the offering paying £90 for what was quite a basic presented meal.
I wouldn’t bother again on Christmas Day. Service was a bit ad hoc but obviously staff have given up their day to try and makers others memorable so you have to appreciate what they do. Certainly not a very well presented meal at all .

I have been taking my staff to Bistrot Pierre every year for our Christmas party and have done for years! I like the atmosphere, the surroundings and the quality of food. Never had a problem.

However this year was very different.
4 of us had the Turkey. It was absolutely vile, undercooked, soggy, beige vegetables. The pigs in blankets were grey and raw. My staff were questioning whether it was “safe to eat”. Pushing their food around on the plate and leaving most of it. It looked and tasted like a microwave meal.
I was extremely embarrassed as I was paying for this as a treat for them and it actually made me look bad!
£355 our bill came to and I left embarrassed that I had let my team down. Half of them were new and had never been before so this was a very bad first impression for them.

I didn’t say anything at the time as I did not want to embarrass either the waitress who was serving us (who I want to make very clear was lovely and we had no problem with) or my staff by making a scene.

I emailed the Bistrot manager the following morning expressing this. No response and 2 days later sent a follow up email. Then to get a response basically insinuating that I was lying! That I said nothing at the time. I had already explained why I didn’t feel comfortable at the time to say anything but that was ignored. That everything was eaten. Which is certainly wasn’t! Zero apology and that they were going to have to check the cctv (because again I’m a liar apparently)
This is absolutely disgusting customer service. Especially to a loyal customer who has been bringing their staff to you for years!
Do better Bistrot Pierre!

Nottingham.
FOOD IS OKAY. SERVICE COULD BE BETTER. OVERPRICED & OVER RATED
We went to celebrate my daughter’s birthday. My dishes were okay, I would recommend the duck salad starter & duck al orange main.
The lamb dish is stingy, more onions & gravy rather than lamb and carrots were just boiled.
The service was okay we appreciated the honesty however there was no come back to our table to ask about our dishes and no goodbye when we were leaving.
After spending over £200, that’s something you don’t forget.
Overall food is not bad, but overpriced and the service is lacking. I will not be going back and will recommend Miller & Carter over Bistrot Pierre.

Had Goats Cheese Ratatouille. Came in a very small dish. Few slices of each vegetable - no more than £1 worth at a stretch. Few slices of Goats Cheese and a cold baguette. For this i paid £17. I could have prepared this in my kitchen, with a warm baguette, for a couple of pounds tops. Will not go again

My wife has already given you a very poor review following our visit to your Stratford upon Avon restaurant, which I am not going to repeat.
What I want to say, positively, which my wife omitted to mention, was that your manager of the evening, a young man of S E Asian/British descent, recognised how poor our experience had been and endeavoured to rectify this by reducing the bill somewhat and knocking off the discretionary tip. To his credit, he did his best on a pretty terrible evening. Our thanks go to him.
H Pearson

Had a fantastic breakfast this morning, in my opinion definitely the best breakfast in NOTTINGHAM.
Extremely friendly & helpful staff, this is a must if you like a really good breakfast.🍽️😁

Great food and great service by Aline in Mumbles. Thank you for being so kind and professional 👍

Best Sunday lunch at Bistro Pierre since past 2 years. Roast beef was pink as we requested. Good selection of well cooked vegetables.  Thank you!
James stepped into role of maitre d' with ease and competence and was perfect host.
Newcomer Jaz was helpful and very attentive.
We miss you Karen and wish you the best and quick recovery ❤

We visited the Plymouth restaurant on Friday evening. The staff were very friendly and helpful. There were 4 of us dining. Waitress had to return several times as we were too busy chatting to decide. Once ordered food arrived promptly. We all had steak for mains. 3 were medium to rare and the 4th was rare and you could see the difference. There was a cocktail on the dessert menu. 2 of us opted for that. A very good choice.

Poor, lost the will to please. Service OK, just, food poor especially the steak which was extremely tough. Dessert OK but not exciting. Overall mediocre, I won't bother again and not cheap.

Mums 86th birthday. No acknowledgment of my Mum’s birthday despite being booked as 86th birthday. One person gluten free.
On booking told that cakes weren’t gluten free but scones and sandwiches were, arrived on the day to be told. We don’t do gluten free. Provided a cream tea with gluten free bread and a mousse. Waitress couldn’t be bothered.Made a face when I ordered something. Never saw her throughout the meal. No checks if all ok. No menu to see what we were eating. Offered to make a gluten free tea from scratch but it would take a while. Well if you can do that why didn’t you do it when I booked ??
Won’t be returning. Always liked it previously but customer service appalling. Avoid

Booked a table for two , arrived on time , restaurant was all but empty , requested a table where we could both have high back bench seats but was told it wasn't possible and that we`d have to have the a tiny table and only one of us could sit on the bench seat, no flexibility , so we walked out , Pierre`s lost a £100+ order + we wont be going back.

Absolute disaster.had meal booked for 12 people for special birthday. Deposit paid. All meals pre booked. Drinks took a long time to arrive, then fire alarm went off and no one could turn it off. Total lack of communication from staff. There was also a wedding party of 78 there so was already noisy even before the fire alarm which was continuously for 30-40 minutes. Impossible to stay as kitchens closed down without telling us !! Spoiled my birthday completely.

I took a friend for lunch.The food was fine. The waitress called us "darling" the whole time...I am old enough to be her grandmother as is my friend. We thought this was a bit personal.

Lovely breakfast for 5 of us. Debs was great - ate at the Eastbourne restaurant

Rooms by Bistro Pierre 22nd July - 29th July 2025
The room was cramped no space to feel comfortable. No soft chair to sit on so forced to sit on bed. I did request a soft chair but nothing came of my request. The sink was so small it was ridiculous…it was tiny. No shelves or place to put washing bag toothbrush etc. worse of all NO NET CURTAINS!!! As I was on the ground floor every man and his dog would be walking past and looking in. It had wooden shutters that I needed to close for privacy which then Blocked out the sun, barmy ! The kettle was almost impossible to fill struggling to pour water from the tiny sink…I gave up. I will never ever use Rooms by Bistro Pierre again.

Restaurant
Food in the restaurant was excellent ⭐️⭐️⭐️⭐️⭐️
Staff was excellent ⭐️⭐️⭐️⭐️⭐️
Accommodation absolutely awful 👎👎👎👎

BP Nottm has been our go-to since the 1990s for pre theatre visits, staff events, couples, birthdays etc. Not been for a few months due to surgery. Visited last night with almost 2 hrs prior to theatre. Had to wait for someone to greet us for some 5 minutes. It wasn’t overly full. The food was certainly below standard. No one came to ask if it was ok till we had finished. The risotto was a tasteless bowl of yellow, congealed slop with an over done, paper thin piece of fish on top. The steak frites were fine as were the fish cakes. Starters were minuscule compared to recent visits. And points are now expiring if one cannot visit in 6 months. Staff were pleasant but not attentive. We had to ask 3 times for the bill and were were actually late for the theatre. After all our years of enjoyment we will not be hurrying back. Soooo disappointed 😢

I recently went to the Western Super Mare branch with a few of my team. To be honest the ONLY saving grace was our waiters Danny and Grace (think that was her name, she was blonde!) and the food was pretty good!. From the moment we entered we noticed the moody bald man who brought the whole experience down. I didn't catch his name but he was behind the bar a lot (bald man) and was consistently being rude to his incredible staff which made us feel deeply uncomfortable. I asked to talk to the manager about this but they alerted me that he was the manger! 5* for Grace and Danny, -10 *'s for the manger. I wish he saw how amazing they are!

Visited Bistrot Pierre Nottingham this morning for brunch. We stood waiting to be greeted by the only staff member visible, she glanced round at us then resumed making coffees. After a few minutes more I asked her if we should just go to a table, she said she was on her own and rudely said go to a table. At that point we walked out. I understand she was on her own, but it was not busy in there and politeness costs nothing. We want to support local businesses especially as this is a Nottingham company, but not when the staff are rude.

Usually it’s great, not so good last time. I tried to find a way to contact the management as there was an issue. The website does not seem to have a contact us. At least not that I could find.