Relatively (mature aged) new customer, however I have just placed another order! Speaks for itself. Love the convenience of only using the cloth - no cleanser costs, reusable,(washes clean) & re... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bisous is a great product! The buttery soft face cloths clean and dry so well that I now buy the odd packet to put in Christmas presents. Most importantly, I have ditched the single use wipes and the... Vis mer
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Frustrating experience - 1. Product took over 5 weeks to arrive. I ordered a dark green colour that was on back order for 3 weeks but it did take longer than that to get it. 2. Whilst the cloths... Vis mer
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I've used my Bisous cloth a couple of times so far and it's worked really well cleansing my face and feeling fresh and clean afterwards. I still use Micallar cleansing products to remove my long, long... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Our nanofibre cloths is a thoughtful product that cleanses effectively, chemical free, sustainably and economically. We celebrate real girls with real skin conditions. We put the power in your hands.. Up to 1000 washes per cloth 💕
Kontaktopplysninger
378 Barkly Street, 3011, Footscray, Australia
- support@mybisous.com
- bisous.com.au
4,6
Enestående
321 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Long delay
4-6 week pre-order turned into 31/2 months, from September till after Christmas
While communication was ongoing, the time factor would put me off ordering again.
I was offered a free lingerie bag as a compensation for the delay only to find it was part of all orders
Lost a customer
13. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bisous
Hi Bev,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the long wait time you experienced. Your insight is invaluable, and we genuinely appreciate your patience.
We want to assure you that addressing the issue of extended wait times is a top priority for us. We are actively working on implementing improvements to better accommodate the increased demand for our product.
If there is anything else you need for us to look into, please do not hesitate to reach out to us through contact@bisous.com.au.
Thanks again, and have a great 2024!
Delayed Delivery
Ordered on 27/11/2023 and still awaiting delivery.
No updated provided since placing order
27. november 2023
Svar fra Bisous
HI Henniette,
Thank you for bringing this to our attention, and I sincerely apologize for any inconvenience caused by the delay in receiving your order.
As per checking, our team has already processed your order for delivery this morning. We truly appreciate your patience, and I'm here to assist if you have any further concerns or questions.
Thank you for your understanding.
I DID NOT RECEIVE MY ORDER THAT WAS…
I DID NOT RECEIVE MY ORDER THAT WAS CONFIRMED ON 29/10/23. I'VE TRIED TO CONTACT BISOUS AND EMAILS ARE CONSTANTLY REJECTED.
EXTREMELY DISAPPOINTED.
I PURCHASED FROM BISOUS LAST YEAR AND WAS VERY HAPPY WITH THE ITEMS.
29. oktober 2023
Svar fra Bisous
Hi Avonne,
I hope this message finds you well.
We've just returned from holiday and got a chance to catch up on our emails.
Thank you for your understanding, and we genuinely appreciate your kindness.
I'll be responding to your email today.
Apologies for any inconvenience this delay may have caused.
Connecting with you today!
I'm still waiting to receive my product
10. november 2023
Svar fra Bisous
Hi! I apologize for any inconvenience this may have caused. I have reached out to you through email. Hope you can look into it. Thank you!
I have not received the goods
6. november 2023
Svar fra Bisous
Hi Annette,
We sincerely appreciate your feedback. We apologize for any dissatisfaction you may have experienced with our product. Your satisfaction is of utmost importance to us, and we would like to address this issue promptly.
Could you please reach out to us at contact@bisous.com via email?
Our dedicated team is ready to assist you and find a satisfactory solution.
Thank you for bringing this matter to our attention, and we look forward to resolving it for you.
Svar fra Bisous
We are happy to hear you love them!
Items not received
I have not received my order. I ordered two packs of cloths online several weeks ago. No sign of them yet.
6. oktober 2023
Svar fra Bisous
Hi! I apologize for any inconvenience this may have caused. I have reached out to you through email. Hope you can look into it. Thank you!
LOVE this product
LOVE this product, the best facial cloth I have used in a long time. I use it with a cleanser and just love the results. So easy to clean in the wash which is also great.
6. oktober 2023
Svar fra Bisous
WOW! Thank you so much Nicole for your wonderful feedback.
We're so happy to know that you enjoyed and loved your Bisous.
Our primary aim is to assist individuals like yourself in achieving younger-looking skin without the need for harsh scrubbing.
If you have further questions or concerns please don't hesitate to email us.
Enjoy your Bisouss and Stay Beautiful!
I am my name is SUE and I purchase a 4…
I am my name is SUE and I purchase a 4 pack of your Bisous cloths
Just wanted to say I love your product it does what it says it cleans your skin and gets all your make up with just water. Don’t have to do it twice. Love your product
4. oktober 2023
Svar fra Bisous
Amazing! Thank you so much Sue for your wonderful feedback.
We're so happy to know that you enjoyed and loved your Bisous.
Our primary aim is to assist individuals like yourself in achieving younger-looking skin without the need for harsh scrubbing.
If you have further questions or concerns please don't hesitate to email us.
Enjoy your Bisouss and Stay Beautiful!
I haven’t received my order yet.
I placed an order one month ago and I have emailed but not received an answer. Can you give me a delivery date, please.
25. september 2023
Svar fra Bisous
Hi Lynn,
I want to extend my sincere apologies for any inconvenience you may have encountered.
Our customer service is not operational on weekends, which is why there was a delay in responding to your email. You should have received our response this morning.
Please take a moment to review the message, and don't hesitate to get in touch if you have any further concerns or questions. We greatly appreciate your understanding and thank you for your patience.
Best regards,
Svar fra Bisous
Amazing! Thank you so much Donna for your wonderful feedback.
We're so happy to know that you enjoyed and loved your Bisous.
Our primary aim is to assist individuals like yourself in achieving younger-looking skin without the need for harsh scrubbing.
If you have further questions or concerns please don't hesitate to email us.
Enjoy your Bisouss and Stay Beautiful!
Can't review item/s if I haven't…
Can't review item/s if I haven't received them yet.
Yes thanks I have received the email . The email that was sent said I will receive my order in two weeks and that time will be up in two days!!!
Can you please tell me if my order has now been fulfilled? As I have said I placed the order in August.
24. august 2023
Svar fra Bisous
We sincerely appreciate your feedback, and though we may have missed replying to you here, we have reached out to you weeks ago through email. We apologize for any dissatisfaction you may have experienced with our product.
Could you please reach out to us at contact@bisous.com via email is you have additional concerns?
Our dedicated team is ready to assist you and find a satisfactory solution.
Thank you for bringing this matter to our attention, and we look forward to resolving it for you.
Was using a flannel now using Bisous…
Was using a flannel now using Bisous really happy with the product.
8. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bisous
This is Awesome! Thank you Mary for your honest feedback!
We're so happy to hear that you love our product. We're hoping that you are enjoying it and it helps you to achieve your younger-looking skin.
If you have any questions or concerns please don't hesitate to email us.
Thank you for ordering, Enjoy your Bisous, and have a great day ahead!
Svar fra Bisous
Sweet! Thank you Mary for your honest feedback!
We're so happy to hear that you love our product. We're hoping that you are enjoying it and it helps you to achieve your younger-looking skin.
If you have any questions or concerns please don't hesitate to email us.
Thank you for ordering, enjoy your Bisous and have a great day ahead!
Wonderful product
Wonderful product, this was a reorder ad I wanted to share them with my daughter
10. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bisous
Sweet! Thank you so much, Bev.
Thank you for your Honest feedback we're so happy to know that you loved it and you will share it with others.
If you have further concerns please don't hesitate to email us.
Enjoy your Bisous and stay beautiful!
Im a nurse can get lazy because im…
Im a nurse can get lazy because im tired. BUT Bisous my my time so easy at same time get a heat facial and does what it states gets evey bit of make-up. Leaves skin shiny will be buying more also price great.
4. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bisous
Wow! Thank you so much Leanne for your Honest feedback.
We're so happy to know that Bisous helps you save time. This will help you get shiny and smother skin.
If you have any concerns please don't hesitate to email us.
Enjoy your Bisous and stay beautiful! Keep safe.
These are a game changer for me
These are a game changer for me. I am very lazy at taking off my makeup… These make it easy and I can’t believe how clean my face is with just this and water. Thinking of buying more to keep in the caravan for travelling.
31. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bisous
Wow! Thank you Jane for sending your honest feedback.
We are delighted to hear that you are satisfied with our product, and we're thrilled that it has proven to be a valuable time-saving solution for you.
Considering the consistent high demand for our product, increasing your stock is a wise decision, as we frequently experience stock shortages due to the overwhelming number of orders.
Should you have any additional questions or concerns, please do not hesitate to reach out to us.
Thank you for your support, and we wish you a fantastic day!
Awesome product. Recommend to anyone
I received my order in a few days. Was a bit sceptical, but once I tried them I would never go back to makeup remover wipes again. My skin feels so fresh and clean. Thank you
22. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bisous
Sweet! Thank you Tania for your honest feedback.
We're so happy to know that you are happy and satisfied with your Bisous.
That's our goal to help beautiful women like you cleanse their faces with scrabbing or hurting their skin.
If you have further questions please don't hesitate to email us.
Thank you for ordering! enjoy your Bisous and stay Beautiful.
Love,
Bisous
Amazingly soft and lovely to use
Amazingly soft and lovely to use. It took off my heavy eye makeup with just warm water. I’m very impressed
24. august 2023
Svar fra Bisous
Amazing! Thank you so much Anne for your wonderful feedback.
We're so happy to know that you enjoyed and loved your Bisous.
Our primary aim is to assist individuals like yourself in achieving younger-looking skin without the need for harsh scrubbing.
If you have further question or concern please don't hesitate to email us.
Enjoy your Bisouss and Stay Beautiful!
Really impressed!
Really impressed!! It really does remove ALL traces of makeup without cleanser or scrubbing! So easy to clean too with just a little detergent and a rinse.
1. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bisous
Awesome! Thank you so much Anne for your wonderful feedback.
We're so happy to know that you enjoyed and loved your Bisous.
Our primary aim is to assist individuals like yourself in achieving younger-looking skin without the need for harsh scrubbing.
If you have further question or concern please don't hesitate to email us.
Thank you for ordering and Stay Beautiful!
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