Bird Travel Anmeldelser 

14 of Feb I phoune up the person who speak to me hos name was joy vary helpful I got me a ticket help me all the way vary friendly thank you

My experience was very good,sam was very patient and my sure that I was happy with all desions that was made.

Spoke to Victor B to try to arrange a trip to Antalya. He seemed to know his job but was reluctant when I asked for email confirmation . When eventually he did the email was from a personal email not an email specific to the company and when I questioned this he started to mumble . What made me more suspicious is when he kept pushing me to make a payment for a deposit of £1200. Thankfully I realised in time that this was a scam and didn’t lose out on any money . AVOID THIS scam of a company

Sam has been very friendly ,efficient and helpful throughout my booking. Hope to get their service in future flights as well. Thanks.

I dealt with Rav and he was very helpful, efficient and professional. Good service.

Recommended to all, if you r going away & finding affordable tickets. Joey helped me to find very cheap & good deal which was very affordable. He was so patience & took enough time to search the ticket & send me all the details on my email. Very happy customer 😀

I recently had the pleasure of using Bird Travel for my journey, and the experience was nothing short of exceptional. Victor, in particular, was a standout, providing personalized attention, expert advice, and a genuine commitment to ensuring my travel was seamless. The level of detail and care taken in planning my itinerary was impressive, truly setting Bird Travel apart in the realm of customer service.

The responsive, friendly, and professional service from Victor and the entire Bird Travel team greatly enhanced my trip. Their dedication to customer satisfaction is evident, and I wholeheartedly recommend their services to anyone seeking stress-free travel planning. I look forward to entrusting Bird Travel with my future adventures, confident in the exceptional experience they consistently provide.

This is the first time I had the pleasure of experiencing Bird Travel. Everything was dealt with professionally and any concerns were easily addressed.

A special thank you to Victor who I was dealing with. Keep up the great work.

Thank you,
Murtaza

Very responsive customer service rep ( Victor). Took away the stress of having to book myself and very flexible service.

Excellent service
Good help
Quick service
Good deal
Victor was very helpful and will definitely recommend to friends and family.

I have good experience,and Justin made v easy for me went out help me I am truly greatful. I will highly recent to my frends and family.

Justin at Bird Travel was extremely helpful, he answered all my questions & replied to all my queries promptly. Good prices & excellent customer service, Highly recommended

I have been dealing with Ethan I cannot praise him enough I am not very computer literate I am and Old age pension are and Ethan has not only been patient but exceptionally helpful I can only thank you so very much
THANK YOU ETHAN

The Agent Ethan was superb in helping me with all of the Booking from Flights and dates, to downloading my tickets and Passport Assistance and final payment and ensuring my Flight tickets were delivered and just to show at the Airport, thanks again Ethan SUPERB !!

I was helped to sort out my flight very well ,the gentleman was extremely polite and patience and knowledgeable.

Excellent service. Thank you

I would like to leave a review with regards to my first experience dealing with this agent. Ethan dealt with me professionally and was patient with me as I was not sure given the amount of scanners out there. I was given 3 arrangements to make my payments. There was a clause that if I did not pay on the said date my deposit would be forfeited. On the last date of payment arrangement I called the agency and was advised Ethan was off duty. I then requested to be assisted to finalise my payment. The gentleman I dealt with forwarded a link tome to make my payment which I did. I then requested to be forwarded my tickets and was told to expect them in 24hrs. This raised a lot of anxiety and panic as I have never experienced this before. I was told it did not matter how much I demanded the tickets I would have to wait. The next day I sent a message despite previous messages requesting to be forwarded my ticket. I eventually spoke to someone by the name of Rav who was impatient and very rude. After I threatened to involve the police as I truly believed I might have been scammed, he emailed me the tickets only for one return leg as this was a multi city trip. I called him back to advise and sent messages on their WhatsApp advising I had two trips were missing on the issued tickets. He advised me that he issued the tickets according to my last fee which was only for that one trip. I became quite anxious and as I spoke he was speaking at the same time leafing to lack of communication between us. He eventually sent the tickets on WhatsApp. I requested him to email them and advised he was not adhering to the trading standards. While speaking to him he told me go report wherever you want to report and hung up the call. I went through a lot of similar disrespect from his colleague the day before too. I have requested to be advised where to lodge a formal complaint and he has not advised me as yet. He informed me I keep repeating the same thing over. I have told Rav I am a customer and have dealt with agents and airlines in the past and never did I ever have an experience of making a payment in full and being told I must wait 24 hrs for my tickets after payment. After his mistake of not issuing all tickets he did not find it necessary to apologise but instead was rude and hung up the call not only on me but to my daughter too. I will never use this agent again as some of their staff obviously need customer relations training. However I want to thank Ethan for his patience and professionalism even though he went on a day off and did not arrange for the finalisation of my tickets as this caused me a lot of grief with his colleagues.

Our travel advisor Victor was amazing, he was very professional and polite and willing to help in any way he could. He made our booking extremely easy and nothing was too much trouble for him. Our experience was very smooth thanks to Victor