Highly recommend Birchwood Motors. Super responsive and really helpful right from the beginning. Really pleased with my first car and Sam made the whole experience easy. The sale didn’t feel pressuris... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very easy transaction. Emails back and forth with questions answered were prompt, when enquiring about the vehicle. Come down to view and test drive car was ready and placed next to another vehicl... Vis mer
Amazing experience with birchwood, from start to finish they was good a communication. Showed me the car had a test drive was very helpful. Would highly recommend and a big thank you to Sam who got ev... Vis mer
Bought a new car Sam Littlejohns was the sale person he was very helpful let take it for a drive did pressure me when I got back left me to myself. When I decided to buy he sorted all paper work ready... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.
Kontaktopplysninger
The Filling Station, Penarth Road, CF11 8TW, Cardiff, Storbritannia
- 02921 202 902
- sales@birchwoodmotors.co.uk
- birchwoodmotors.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience .
Great experience recently buying a car from this company. Morgan was very polite and friendly. I travelled up from Exmouth on the train and he gladly picked us up. Over the moon with my purchase. Great communication throughout all the transaction. Highly recommend. Thank you again Morgan . 👍 Dawn

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Great experience today with the guys at…
Great experience today with the guys at Birchwood Motors.
Alex was helpful, informative and provided a no pressure sale, it was so relaxed I forgot to ask for a discount!
All jokes aside the car we purchased was priced well and was completely as described over the phone.
Well worth the 7 hour round trip and would definitely use again.
Pete👍🏻

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Great experience buying a car from this…
Great experience buying a car from this company. Alex was extremely helpful, stayed open late to accommodate me with no sales pressure. I felt he answered my questions honestly and very helpful on a follow up query. My car was delivered the next day & I love it!

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Professional business
I had a really positive experience with Birchwood Motors. Alex was the salesman and he was great, very different to most dealerships I have been to. Usually you have the hard sell and it was actually quite relaxed. I suppose you do not have to hard sell when you have reasonable prices to begin with but *speak as you find* Birchwood Motors are top drawer and would recommend to anyone

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Polite and helpful staff.Informative…
Polite and helpful staff.Informative and accommodating.Efficient and well organised.

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Excellent service quick and easy and…
Excellent service quick and easy and well happy with the car I would advise anyone to go there

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Mercedes C220
Super proffesional and friendly company to purchase my new car. I travelled all the way from Warwickshire based on their excellent reviews and wasn't disappointed when I arrived. Vehicle was as described and is running beautifully very happy with it. The guys even took the time to drop me off and pick me back up from somewhere local. Thanks very much chaps

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Very good people to deal with
Very good people to deal with, helpful, polite and gave very good information about the car. Would recommend anyone to go there.

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No Sales pressure!
It was a pleasure to meet Alex when I purchased a Volvo XC70, it was a refreshing change not to be hassled by any sales people. I was given the keys to the car, allowed to look around the car in my own time without someone hovering over your shoulder and was told to take it for a test drive and take my time! Alex took the time to show me the service history and answer any questions I had about the car. Super happy with both the customer service and the car!

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Mini Cooper
Bought a Mini from Alex, there was no pressure with the sale left us to make a decision but there to answer any queries. There was a problem with one of the trims but he sorted this out for us straight away. Very good service and definitely recommend.

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Bought a lovely polo for my daughter
Bought a lovely polo for my daughter, from Alex at Birchwood Motors.
Service was friendly and professional.
Would recommend.

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Just bought a lovely little car
Just bought a lovely little car from Birchwood motors. Alex was great to deal with, can just grab the keys and take time to look at the vehicles with no pressure at all. Cars are in great condition, prices are very competitive, i would definitely recommend to friends and family. Refreshing to have a car buying experience thats enjoyable.

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Bought a Audi Q5 from birchwood on…
Bought a Audi Q5 from birchwood on Sunday we welcomed by staff answered all my questions.. not pushy at all which is unknown in car sales thanks again absolutely love the car runs like a dream 👌

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Audi SQ5 Purchase
Thanks to Alex for a great purchase experience alongside Morgan, the car was as described and both were supportive throughout the the whole process

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Start to finish of buying a car has…
Start to finish of buying a car has been amazing.. Everything was so hassle free to do and simple. Was all done within the day. Alex was friendly and professional. Highly recommend the company. Love my new car, thank you.

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I recently bought a used Volvo from…
I recently bought a used Volvo from Birchwood Motors, and I couldn't be happier with the experience. Alex provided excellent service, ensuring the entire process was swift and seamless. They were knowledgeable, courteous, and genuinely committed to helping me find the perfect car. The vehicle was in great condition, just as described, and the buying process was straightforward and efficient. I highly recommend Birchwood Motors for anyone looking for a hassle-free car buying experience. Thank you for making my purchase so enjoyable!

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Bought a great little car with the…
Bought a great little car with the team, it as in great condition and very much as advertised with no hard sell. Alex was extremely helpful and although there was a small mix up with regards the service plan, he was quick to recitify and ensure the car service was covered by them. A rare treat to work with such helpful and trustworthy car dealers.

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Very friendly people answered all my…
Very friendly people answered all my questions and the sale was quick and easy, very nice company !

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