Biolife Plasma Services Anmeldelser 

Location in Waco TX is terribly mismanaged.
The company as a whole has a great booking system.
The personnel responsible for running this location have a fundamental disconnect in understanding the booking system in relation to staffing scheduling.

Facility has 36 stations.
Accepts bookings on most mornings for 24 by my estimate and only staffs for 12 resulting in long unnecessary queues.

This has been consistently observed over my visits here.

If i could give a negative 5 star rating i would these people are as unprofessional as they come they can't do there job correctly and they will give you the boot for them not doing thier job correctly this is the worst place I've ever been and had to ever deal with they can't get a needle in your arm I've also had my blood shoot across the room a few times because they don't know how to close off the line and yet I got the boot for them not doing thier job gtfo!

they except freshly illegal immigrants (those in the country under 90 days that speak zero English ), which lowers the overall money citizens get.
if they don't like you they will get you deferred for life from every plasma donation nation wide.

This location is constantly understaffed. If they don't have enough staff, they should not take so many appointments. It makes for very long queues and what should take 1 hour often takes up to 2 hours lately.

Not happy with my last visit , some of staff was not very professional at methuen location . A month ago my son donated for 3rd time and nurse had a very tuff time inserting needle . His Arm was severely bruised and swollen . This weekend was my turn to have that type of unprofessional experience . Was also there for over 1:30hrs , was my 5th donation . Went in very early had to work after , was not able to work due to pain ,swollenness and lack of movement of arm . Am Done will not return . Wish i would be able to share pics so you can see the mess .

Biolife, Harker Heights Texas is the WORST!!! The techs stand around and gossip, laugh or flirt with the soldiers and forget about the customer. They make the customer's wait and are rude. The clinic stinks, the bathrooms are nasty! The technicians seem inexperienced and are not professional at all, and they all cover for each other. There's only a couple young folks in there that would pull their weight, the rest of them slack, slack, slack. Management needs to change.

I DO NOT RECOMMEND anyone to go there, The staff needs to be changed and need more mature, responsible employees in there.

Third strike your out! I am not going back there again and WILL NOT BE REFERRING ANYONE.

It is a good thing to donate plasma, all people are qualified technicians, But I have found that Terry is the best in my book. With her knowledge and experience dealing with needle placement and the veins of the arm. I look for her every time I walk in door, her knowledge and wonderful personality brings me back twice a week. Thank you, Terry, in Nampa Idaho

Loveland gave me a hematoma defer 58 days went back to donate got turn away cuz I went to csl plasma came back here in good faith but due to wrong answer they ban me cuz fda regulations which is a horse poop answer while I was there they had hella folks lining up on a wall slow and they overbook appointments times I wouldn't recommend but they take advantage of the poor and are unappreciated of those who take time out to help those who need these plasma donations unprofessional business why punish the poor guy that your staff gave a hematoma too but does the staff get punished for the hematoma they give ???

Apparently Biolife Plasma can pay to have Trustpilot remove bad reviews because my review from 2024 was removed. No explanation why, just that it had been removed.

Shamese and James at Bio life Warner Robins, Georgia are exceptional people. All the staff members at bio life Warner Robins are amazing.
James is very attentive and really caring. He understood that I had a reaction at my previous donation and remembered me. He payed close attention to my vitals the whole step of the way. He is very knowledgeable and compassionate. Shamese and James follows protocol and was very professional. Shamese was the nurse working and presented such a caring spirit. Anyone looking to donate should go to the Warner Robins, Georgia location. Very clean and caring facility!

My experience was good. Came at a good time before they got busy but I got in fast no problems at all. Got an amazing physical done by Tasha. ❤️

Fast service,great staff good environment love this place

2stars due to my short wait in vital taking today. Go back to the card system for sections. Vital takers handing out cards after taking vitals to endure donirs dont have to wait on a phlebotomist to chose where they want a donor that they dont want in their section as I have continuosly been sent to the same section (green) with new phlebotomists that are mediiocre/still being trained or phlebotomists that they all have full knowledge that they arent good stickers when other sections are open but due to it being a specific phlebotomists section. I end up being called to the same color with a wait as the section may have machines that havent been set up yet with multiple donors waiting to be stuck. The constant taking and laughing with waiting donors causes unnecessary waiting and time wasting of donors.

You make time after work to donate, and insufferable nurses like Brandi Hymes and Renee Childers take you aside, get into your personal space, and tell you that you don't "Smell good enough" according to them to donate...meanwhile people go in there (including many workers) reeking of nasty cigarette smoke...These people smell like something Trump #$#$ out and have the nerve to ostracize and criticize others perceived "odor"....

I've donated 85 times at biolife. I smoke and I have a small cough.Shawnee informed me that if I cough one more time she is going to contact the nurse. Haha. I told her I was not sick and she continued to argue with me. It seems all of the technicians here have quit and they have had to hire whoever they can get their hands on. Today's donation took 3 hours and the staff acts like they could care less. There are people coughing in here all of the time. They certainly did not care when they put a hematoma on my arm on my last visit. Thanks Shawnee!!! It's people like you that make coming here such a pleasure!

BioLife in Rib Mtn Wausau is the worst place I have ever been to. I was called by the nurse telling me that I’m eligible to donate. Drove all the way down there to be turned around telling me that one of my medications makes me ineligible to donate. They lied to me. I would give this place a negative number if that was an option. If you don’t want to waste your time and money, I would recommend that you stay clear of the Rib Mtn bio life center. Very unprofessional and very deceitful staff there.

Ms.Caitlin was a wizard with the needle game... Best since I've been coming here... Thank you Queen...

So much wrong with this site! Poor communications; nurse did my physical and "sent" request to my doctor to get approval for me to move forward. Doctor never received this. Called several times to this location (over a dozen times) to find out what is going on - never answered except one time just to be hung up on (no greeting). Did their survey following my physical stating these issues with a promised callback from site. No callback. This all happened within a 1 week timeframe. I was referred to this place. So guess what - my person that referred me will be leaving as well and taking their other referrals with them.

I made an appointment for 2nd donation. I was registered on the computer on time. There already was a long line. This was a 1020 appointment. I did not get back to a chair until 1130. The appointment time does not seem to matter. If they do allow walk-in they should be separate of appointments. The donation was 45 min. The wait to donate was 90 min. Needs streamlining at front end.

The only complaint I really have is it seems like on my bonus days and my hematocrit level drops like eight points in two days🤷🏻‍♀️👀and that just does not make any sense to me?? Seems like an easy way to save money to me??