Biohealing Anmeldelser 14

SCAM Ordered nearly 2 wks ago. Told sent in 24hrs. Does not respond to emails, phone number incorrect, im blocked on their FB page because I queried where item is. SCAM DO NOT BUY.
The reply from biohealing still concerns me as they do not respond to emails, no phone contact, they block negative comments on FB and if anyone has problems with item once it arrives, will they even respond. I have requested that my order be cancelled.

Unbelievable customer service - so quick to respond for assistance and Air Purifier is perfect, we have three for our house.
Definite thumbs up to product and support - especially from Sam.

Absolutely love this company and their air purifier. When I had an issue with my current purifier, the company tried to help me troubleshoot the issue. When that didn’t work I was sent a replacement within days. Highly recommend

The air purifier arrived Jan 31, 2026. I tested it the same evening. The noise level for "sleep" mode is 47-50dB. The same as for the other levels. I used a noise meter app on my android. I contacted the company via their website site chat. They advised sleep mode should be 20-30mb (I wish). They asked me to send them a video demo. Which I did. Contacted them again today (Tues) via their website chat. No progress. Order 4314

I replaced the filter in my Bio Healing air purifier it keeps reading replace filter, WHY I ask. JEAN

I can't thank the Bio Healing Air Purifier enough! My daughter has struggled with severe allergies for years, and we've tried countless remedies with little success. Within just a few weeks of using this air purifier, her symptoms are completely gone. She's sleeping better, breathing easier, and her energy levels are back to normal. It's been a game-changer for our family, and I couldn't be happier. If you're on the fence, just go for it—you won’t regret it!

Incredibly poor quality unit. All plastic which has been resprayed. Made and sent directly from China. Delivered with broken back panel. Unbelievable poor quality. I have paid a hygienist to analyse the quality of filters at the moment. Awaiting report. And this was the most expensive one that Biohealing sell.Chinese Sen Hong unbranded unit. Why has my post been removed from all of your sites??? They seem to not want others to know that the other comments are ones that their company has purchased by the thousands.Verified purchase. Received 4 emails from them within 15 minutes of me posting on trustpilot, Accused me of having a psychological problem as I did not reply and posted my honest review of this item on other sites. Absolutely disgraceful. I have posted reviews for 3 other non related item I had purchased from other companies and ALL were great reviews for great products. I am not seeking a refund as I know from other who have dealt with this company that they never refund no matter how much they promise. They have belittled every person who have given bad reviews

A legitimate and positive company - I had a fault with my original order and was met with immediate assistance and active response. Beautiful quality product and I will definately be doing business with these guys again. The integrity of the customer service is one of the BEST in an online world where you are usually forgotten - thank you so much

I brought 2 air purifier i kept 1 as a spare. One started not working properly so I emailed these clowns and sent them videos of the problem, and all they could tell me was i put the wrong replacement filter in .which they said was causing the fault. I put a genuine filter that I had spare from my spare unit that I have never used .these people just don't want to no you if you have a problem. They just want your money 💰 and did not want to help me at all with my problem. So if I was you I would not buy from this company they will just blame you for the problem. I did not request a replacement i just wanted it fixed .and I used a genuine filter that came with the air purifier. Keep away from this company don't trust them .all they do is lie to you. I told them the problem that I have with the air purifier is that when I turn it of all 4 lights keep flashing. That has got nothing to do with the filter .it's a faulty unit .I gave them my phone number so they can call me so I don't have to spend all day will emails .but they refuse to call me so I am advising everyone to keep away from buying this air purifier. This air purifier is faulty all the lights flash even if there is no filter in the machine so this is telling you the the air purifier is faulty .if any one uses non genuine air filters this will not cause the issue so i highly recommend that you don't by this air purifier as they won't help you and don't want to no about any problems that you have .I brought 2 air purifier not one they just telling to many lies

The Bio Healing Purifier and Humidifier is truly a luxury product that exceeds all expectations. Not only does it purify the air, but the humidifier function has made our home feel so much more comfortable and refreshing. The sleek design fits perfectly with our modern decor, and it operates so quietly that you barely notice it’s there. It’s been a wonderful addition to our home, elevating both our health and our living space. Highly recommend it for anyone looking to combine elegance with functionality!

The item is cheap and flimsy. It does not work as intended. The refund police is flawed and customer service is abysmal. I cannot believe this company is still operating and if I could afford a lawyer I'd take them to court for misleading claims and false advertising.

Bought 2 air purifiers after looking at reviews on their website and facebook comments - which in retrospect make me question the authenticity of such reviews! Don't buy! Save yourself the money and headache.

Product is cheap in feel, front panel doesn't even close property with the filter inside, it's very light and flimsy, lights don't even match the front panel markings, feels like it just blows air, noisy, filters look and feel cheap. I called within minutes of trying it out but told that, as per website, company won't refund if product is "used" - but how do you work out whether the product is satisfactory/unsatisfactory without unboxing it and using it? How then does the "30 day money back guarantee" work if within that 30 days you are not supposed to use it? This is a misleading reassurance that you have a 30 day money back guarantee.

I have placed a negative review because it does not function like advertised on the website and the return policy is misleading. I have better things to do than discredit a company, but I WILL take time to warn others of making the same mistake as I did, especially when my experience with customer service was so negative

5/1/25: Added in response to company's attempt to discredit me in their reply below : Please note, I used it for all of 2 minutes before putting it back in the box and contacting the company. They refused to refund as I had unboxed the item, rendering it "used" and ONLY agreed to refund once a dispute was lodged via PAYPAL (so glad I used PAYPAL for this purchase) and a negative review was placed on this forum. I have no other reason than to warn other buyers. Best to avoid the unneccessary stress if you can. Their response also served to remind me to take time to post good reviews for all the amazing online services I have used over the years and so I will endeavour to do so. I shop online a lot, and most experiences are positive. Every now and then I forget to check reviews outside of the company's website, like using Trustpilot or ProductReview, and instantly regret it when I get stung. Do your homework! A good reminder to use Trustpilot and other independent sites

Please feel free to check out all my good reviews for other online purchases I have made, which will be live soon.

Also check out all the other Bio Healing reviews on Trustpilot and make up your own minds. You'll see that mine is not the only negative review this company has received

Also, I removed 2 negative reviews about a company that did their best to resolve the issue with professionalism. The review was dated and removed. Like I said, others are welcome to do their own research from independent sites, like I should have done. I have no other accounts, purchases are all verified by Trust pilot and no, I was definitely not trying to keep your product for free, they were not fit for use