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Bike Club UK Anmeldelser 

2 324
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Absolutely amazing customer service. I originally ordered my son a bike from a different company and long story short had nothing but mess about. I email 'bike club' at first asking if i could add sta... Vis mer

Vurdert til 5 av 5 stjerner

I would like to say a huge ‘Thank you’ to Sham, for her support throughout the little blips we experienced. She was always on the other end of a phone or email , answering straight away . She is fabul... Vis mer

Vurdert til 5 av 5 stjerner

We have used Bike Club for well over 5 years now and have always received fantastic service. Delivery is always on time and easy to track your. We will continue to use Bike Club until our children gro... Vis mer

Vurdert til 1 av 5 stjerner

Lacks transparency and integrity. I wrote a negative review based on their unethical use of generative AI. Bike Club acknowledged the review and thanked me. Then a week later appealed to have the re... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sykkelbutikk

Om Bike Club UK

Skrevet av virksomheten

Rent. Ride. Replace.

Bike Club offers subscription kids' bikes that grow with your child. Pay monthly, and swap your bike for the next size up whenever you need to, no repurchasing, no hassle, and no bike outgrown before its time.

Every bike is serviced and quality-checked before it goes out, and every bike we collect gets a second life with another family rather than going to waste. It's a better way to buy bikes, for your wallet and for the planet.

We deliver nationwide across the UK, and our customer service team is always on hand to help with sizing, swaps, pauses, or anything else you need. We're also a certified B Corp, reflecting our commitment to doing right by our customers, our people, and the environment.

Join the thousands of families already using Bike Club to keep their children riding, without the stress of constant upgrades.

Kontaktopplysninger

Not sure what size to get?

Try our Bike Finder tool to find the perfect fit.

4,3

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 47 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(2 324)

190 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Always been excellent in the few years…

Always been excellent in the few years I've been using them for my sons bikes. The exchanging process (which has been on average 2 times a year now!) has always been smooth, and the bikes are just great. Highly recommend.

5. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I’ve used bike club for a while now and…

I’ve used bike club for a while now and was happy with it at first but now I’ve come to return it I’m really disappointed to see it’s £35 to return a bike. I want to return two which would work out to be really expensive. In hindsight it definitely would have been a lot cheaper to buy a bike instead of spending so much on bike club.

6. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Service you can trust

If you ask anybody who never rented a bike to imagine a bike rental service, the way they would describe it is how the Bike Club works - you get exactly what you order and it gets delivered on time. No extras needed, as these simple service things are hard to achieve nowadays, given what we see around us. Good bike, timely delivery, easy to start riding - my daughter loves it. Thanks guys, and keep it up, it’s worth it.

30. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Super easy bike subscription!

Subscribing with bike club has been brilliant so far, we’ve had bikes for all three of our children for the last couple of years and it’s great to be able to easily switch them up to the next size when they are ready without worrying about a big cost outlay while knowing they’ll be riding a great bike!

Bike club make the delivery and collection process super easy. I’d highly recommend and can see us using for years to come!

4. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic bike service

Fantastic bike service. My child transitioned from a balance bike to a pedal bike very quickly and easily with Bike Club. The bikes are light weight and look very nice. I had to change an order and Bike Club was very fast to respond to my request and dealt with it straight away. Brilliant company, I recommend to everyone to use the Bike Club.

30. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My little boy was changing over from…

My little boy was changing over from his balance bike to a “big boys bike” and wow. It has changed his whole little life he cycles every day to school and back.
I can honestly say hand on heart this is one of the best things I have ever done for my children. The bike club has made a huge impact on my sons cycle journey.

23. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Recycling made easy

Great idea!! We got our sons first bike just under 2 years ago from Bike Club which was a really simple process. We were ready to size up so went on the website chose a bike and a delivery day and bike club sorted the rest! The delivery driver took the old bike away and delivered the new one at the same time! So easy and great to think we didn't have a bike to get rid of each time they are outgrown! We chose the rebike option and a perfectly servicable bike with a couple of tiny scuffs appeared (which of course my son didn't even notice!)all ready for adventure! Great service from start to finish. We will continue to use Bike club in the future, recycling the easy way!

21. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Really terrible experience so far

Really terrible experience so far - our first bike was due to arrive a week ago. It hasn’t arrived and I’ve sent the company 2 emails. I’ve heard absolutely nothing back and there doesn’t seem to be another way to contact them. No social media for the last year. I’m starting to question whether it’s a scam or not

20. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Bike Club UK

Svar fra Bike Club UK

Hi Natalie,

Thank you for sharing your feedback with us. We’re so sorry to hear about your recent delivery experience and for the delay in getting back to you. It looks like our earlier reply unfortunately didn’t reach you due to a technical issue.

We want to reassure you that a replacement for your missing order was already arranged on August 19th and is scheduled for delivery tomorrow. In the meantime, our colleague Selin has also been in touch by phone and email to confirm the details with you directly.

We truly appreciate your patience and understanding, and we’re committed to making this right. If there's anything else we can help out with at all, please do not hesitate to drop us a line at info@bikeclub.com and we'll be happy to assisst you further.

Best regards,
Bike Club Member Support Team

Vurdert til 5 av 5 stjerner

Really good quality

Really good quality, light bikes at a reasonable monthly cost.

Exchanges effortless and discounts for multiple bikes.

1. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Disappointed

The bike was great but the stabilizers (only ones they had) were useless, however hard we tightened them up they would become loose & move & make the bike extremely unstable. This has meant learning to ride has been made more difficult & made my daughter lose all confidence. We are cancelling & going to Halfords to get a bike with decent stabilizers. Overall disappointed & very expensive if you divide what we have paid over 2 years v rides

15. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing customer service

Had an issue with the shipment of my daughter's bike. The courier didn't deliver it the first time, so Joe from the customer support team arranged a second shipment free of charge and followed through all the steps until the bike was successfully delivered. Amazing customer service.

5. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent initiative

Excellent initiative - bikes are good quality and as described - 2nd hand a few marks but great condition. Price is great and service and delivery are fast.

10. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Experience – Perfect Bikes for Growing Kids!

We’ve had a fantastic experience leasing bikes through this company. Both of my children learned to ride using their bikes, and the entire process from choosing the first bike to upgrading as they grew was smooth, efficient, and stress-free. The bikes themselves are incredibly well designed: lightweight, easy to handle, and perfect for kids just learning to ride. It made a huge difference in their confidence and progress. The quality and condition of the bikes have always been excellent. Customer service has also been outstanding. Friendly, responsive, and genuinely helpful every step of the way. I can’t recommend them highly enough for families looking for a convenient and high-quality bike leasing option for their children!

29. juli 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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